OBJECTIVES:
Dedicated, focused and dependable with extensive experiences related to Sales, Marketing, Customer Services and Visual Merchandiser completing multiple tasks and following through to achieve project goals. Computer-proficient, detail-oriented with well-developed verbal and written communication skills and has the capacity to grasp and adapt to new environment and procedures
WORK EXPERIENCE:
Store Manager Assistant
Tommy Hilfiger, Apparel FZED CO.
Jebel Ali, Dubai, UAE
March 2019 – Till present
Job Description:
Trains store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training. Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise. Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt. Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor. Promotes sales by demonstrating merchandise and products to customers. Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintains a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed Teamwork Support
Nile Projects Company, Polo Ralph Lauren
Down Town, Cairo, Egypt
January 2013 - Present
Job Description:
Support the teamwork to open the first Polo Ralf Lauren Store in Down town Cairo, Egypt
Visual Merchandiser
Tommy Hilfiger, Nile Project Company
Main Branch: City Stars, Cairo Egypt
February 2010 – January 2013
Ibrahim Hussien
ADDRESS:
Saeed Tower 1, SZR,
Dubai, UAE
MOBILE NO.:
EMAIL ADDRESS:
Ibrahim.hussien.uae@gmail
.com
PERSONAL
BACKGROUND:
Age: 34 yrs. old
Birth Date:
November 12, 1986
Nationality: Egyptian
Gender: Male
Marital Status: Single
Languages: English and
Arabic
Notice period: Joining
immediately
Job Description:
Define, design and implement a creative visual merchandising strategy Create appealing and eye-catching visual displays that lead the customer through the entire store
Identify key messages and set a clear image of the end result Come up with, revise and present design ideas with assistant merchandisers Act in alignment to the organization’s culture, products, image and target market Monitor costs and work within budget
Sales Executive
Tommy Hilfiger, Nile Project Company
Main Branch: City Stars, Cairo Egypt
January 2009 – February 2010
Job Description:
Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products/ services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales
Sales Executive
Jack&jones and VeroModa (Bestseller Egypt Co.)
City Stars, Cairo Egypt
February 2007 – December 2008
Job Description:
Understand customer needs and offer solutions and support Organize and coordinate sales representatives’ schedules Research potential leads from business directories, web searches, or digital resources Receive and report on all sales leads
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics. Sales Executive
Aqua park Sharm El Sheikh, Al Batros Production Co. Sharam El Sheikh, Egypt
January 2006 – May 2006
Job Description:
Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team to achieve better results
EDUCATION BACKGROUND:
BSBA Major in Business Management
New Cairo Academy
Cairo, Egypt
2009
Please treat this document as confidential information Summary of skills &
qualifications:
Good user of
windows 8 &
10, word
processing
software,
intranet
Excellent in
English
communication
and writing
skills
Accuracy and
attention to
details
Willing to learn
new and
effective ideas
Comfortable
with multiple
task and project
at hand
Self-directed
and able to
work with less
supervision
Energetic and
eager to tackle
new projects
and ideas
Good team
player
Proactive
Sales,
marketing,
customer
service and
visual
merchandiser
Able to resolve
problems and
work under
pressure