Operations / Logistics

Dolrich Crasto

Mobile: Qatar +974-***-*****

Email:********@*****.***

Professional Brief: A dynamic and competent SCM and Logistics Management professional with a successful career spanning 25 years with reputed companies in India, KSA and Qatar. Currently associated with Economic Zones Company (Manateq), Doha, Qatar, spearheading functions in the capacity of Executive Assistant to the COO.

Core Competencies: Supply Chain management ~ Shipping & Logistics Management ~ Vendor Management

~ Project Forwarding ~ Distribution and Warehouse Management ~ Project Management ~ Inventory & Procurement ~ Quality Assurance ~ Business Development ~ Process Improvement ~ Communications ~ Team Management

Profile Synopsis

Expertise at identifying operational requirements, and creating / implementing action plans and cross functional coordination, as per established company objectives, policies & procedures etc., to achieve targeted profitability & growth of business

Procurement of equipment, goods and services, Transportation / Freight rates and managing vendors

Sound knowledge of international logistics / commercial operations and market dynamics.

A strategic planner with expertise in implementing cost saving measures to achieve reduction in terms of material cost, procurement costs, and logistics cost.

Adept at streamlining and managing all day to day administrative activities to obtain a smooth workflow.

An effective communicator with excellent relationship building & interpersonal skills, strong analytical, problem solving & organizational abilities.

Key Functional Areas

Logistics Management

Handling the technical details of international transportation—multiple modes, complex documentation, and varying customs regulations, developing distribution strategies, and building relationships with logistics intermediaries.

Serve as a troubleshooter, dealing with problems inherent in moving freight long distances and holding inventory in multiple global locations.

Ensures compliance with international laws related to import/export activity.

Liaison with local authorities & ensure preparation of all papers/documents.

Evaluate trade-offs between transportation costs, inventory costs, and service levels. Procurement Management

Devising and using fruitful procurement and sourcing strategies

Discovering profitable suppliers and initiate procurement partnerships

Negotiating with external vendors to secure advantageous terms Warehouse Management

Imparting technical guidance to the warehouse team & guiding them on resolving performance bottlenecks.

Implementing the SOP’s (Standard Operating Procedures) in the warehouse.

Stock transfer of material to other warehouses across the country. Team Management

Recruitment and training of personnel as per requirements and monitoring their performance.

Employing effective communication and interpersonal skills to motivate team members and solve their grievances.

Train, manage and supervise lower-level assistants, clerical staff Career Summary

Economic Zones Company / Manateq –– Executive Assistant to the COO – May 2015 – to date Company Profile

Manateq develops Qatar’s Special Economic Zones, Logistics and Warehousing Parks, with a total workforce of 180 employees

Handle and screen incoming calls /visitors, oversee distribution of incoming and outgoing correspondence.

Responsible for single window updating / Screening of all Logistics related Invoices

Procurement of equipment, goods and services, Transportation / Freight rates and managing vendors

Coordinate travel arrangements, itineraries, interviews, meetings for the COO & Directors

Train, manage and supervise lower-level assistants, clerical staff, and document controllers

Filing and organizing paper / electronic documents, emails, reports, and other administrative records Gulf Warehousing Company / Agility –– Operations Manager – Sep 2013 – Jan 2015 Company Profile

Qatar’s Largest Domestic Logistics Service provider, listed on Qatar Stock Exchange, with a total workforce of 1700 employees

Manage the Operations department and its team. Providing customer care to clients, negotiating new cooperation with suppliers

Develop overall local operational strategy and direction for the Air, Sea & Overland teams

Responsible for functions such as procurement, budgeting and liaison to Customer Service.

Develop and ensure that established policies, rules and regulations and SOP’s are followed.

Provide direction for systems improvements and changes to operational requirements

Dealing with demurrage problems. Controlling profitability of the department Transmode Overseas Partners Qatar / Kerry –– Branch Operations Manager – Mar 2011 – Aug 2013 Company Profile

Transmode is a leading freight management group with HQ in Bremen, with a total workforce of 250 employees in 6 countries.

Responsibility for achievement of annual targets: Volume and GP.

Offer competitive services to the market through efficient operations, smart pricing policies and innovative operations

Identify & develop specific business opportunities to support and compliment the company’s global growth plans.

Set up a strong network of service suppliers and vendors to ensure operational efficiency and profitability

Develop and maintain relationships with overseas agents, Carriers and customers

Monitor industry trends and competitor movements on a continuous basis, in order to take proactive steps towards ensuring business growth and profitability. Geodis Wilson Qatar L.L.C. –(formerly Rohde and Liesenfeld) Doha, Apr 2007 – Mar 2011 - Operations Manager – General Cargo

Company Profile

Geodis Wilson, based in Amsterdam is part of the Geodis Group; headquartered in France, with a total workforce of 26,000 employees in a network spanning 120 countries.

Handling overall responsibility for Qatar Sea & Air Freight Operations - Imports & Exports including Projects and Business development. This involves

Coordinate with Overseas offices, Clients, Shipping lines, Port authorities, Customs clearance, EPC & Transporters.

Ensure all documentation is received in time and in accordance with local regulations.

Make special arrangements for equipment like cranes, hydraulic trailers for large volume, OOG or project movements.

Procure & negotiate the most competitive Freight & local transportation rates.

Coordinate vessel operation for direct delivery Break Bulk shipments & deliveries to site. National Shipping Company of Saudi Arabia. Riyadh, Jul 1998 – Mar 2007 NVOCC Operations Manager - Freight Forwarding Division, Centralized Operations for Saudi Arabia, Nov 2003 – Mar 2007

Acquired & negotiated the most competitive freight rates from various lines & setup tariffs / pricing etc.

Implemented systems, policies & procedures to enhance efficiency, providing direction & guidance to the company

Coordinated booking and space allocation with the overseas agent/ shipping lines.

Centralized FF documentation i.e. Ensure complete set of documents are accurate & received well in time

Consolidated the monthly sales performance, statistics, monthly reports and annual budgets

Coordinated with all regions for acquiring rates and submission of bids/tenders for Project shipments NSCSA - Corporate Operations Department, Jul 1998 – Oct 2003

Updated, maintained & monitored the voyage schedule and transshipment routings for all services in the system.

Liaised with all Masters with regards speed, ETA & ETD’s to maintain the Coastal Schedules.

Arrangement of bunkers, approval of bunker invoices & advising Finance for payment.

Prepared the Bunker consumption / cost & Vessel Delay reports, Proforma and Long Term Master Schedules, Voyage performance and Vessel passage summary on completion of the voyage

Checked the feasibility of inducement call requests from the regions, with regards to costs and schedule integrity.

Prepared the Annual Operations Budget for Port, Stevedoring, Transshipment, Feeder, & Inland Transport costs.

ITD coordinator for all system related issues linked to the operations dept. Maersk India Ltd. Mumbai - Executive Operations, ( Dec. 1993 - Nov. 1997)

Responsible for handling and supervising the Cost Management desk for the entire Western Region i.e. Nheva Sheva, Bombay, Kandla, Porbunder, Goa, Poona, Ahemadabad & Nagpur with a staff strength of 15 and reporting to the Regional Manager - Operations.

Submission of accurate information within stringent time deadlines to the management, covering operations, cost and administration related areas.

Educate and train staff at locations in using new systems / procedures.

Set-up standard operating procedures for quick and reliable collection and payment of invoices to suppliers.

Checking reports for verification of estimates V/s actual accounts.

Preparation of monthly / quarterly Book-Closing statements of Western Region.

Preparation of annual budgets, Profit Improvement Plan and Cost Reduction Projects. Education

IATA Dangerous Goods - Category 6, 2008

Diploma in International Trade Management, NMIMS, 1998

Bachelor of Commerce, Bombay University, 1992

Diploma in Computer programming and applications, APPLE Industries UK, 1990 Trainings / Seminars

Quality Management & ISO 9001:2000.Awareness Seminar

Diploma in Freight Forwarding Liability & Cargo insurance

Certified ISO 9001 : 2000 Internal Quality Auditor Personal Details

Date of Birth: 11th Oct 1970

Languages Known: English, Hindi

Nationality: Indian

Location Preference: Qatar, UAE

Qatar Residence, NOC / Transferrable Visa

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