LYIAN RUZEL MALANON MALACA

#*** ********* **., ****. ******* Subdivision Ext. Baguio City

Contact #: 093********

Email Address: adjyw2@r.postjobfree.com

QUALIFICATION PROFILE

Highly capable Highly capable, results-driven and dynamic professional combined experience in customer service management development and administrative support.

• Client-focused and delicate to deliver top-notch service, ensure customer satisfaction and loyalty resulting to achievement goals.

• Exemplify adeptness in building key relationship by applying interpersonal and communication skills in dealing with individuals from diverse backgrounds and personalities.

• Technically proficient with Microsoft office such as MS word, excel and power point. • Ensuring you deliver outstanding customer service.

AREAS OF EXPERTISE

Customer Service / Client Relations

Negotiations

Visual Merchandising

Administrative Support

Stock Management

PROFESSIONAL EXPERIENCE

AL BAIT AL SYRIA FOODSTUFF AND TRADING, AJMAN, UNITED ARAB EMIRATES

STOCK FILLER - MARCH 1, 2019- JANUARY 1, 2020

CASHIER - JANUARY 2, 2020- SEPTEMBER 1, 2020

• Acknowledge, welcome and greet customer in a warm and friendly manner.

• Able to identify when a customer needs helps and adjusts service style to suit the needs and requirements of each customer.

• Always considers the customer first in everything they do even other tasks are being completed.

• Offer assistance by suggesting a choice of outfits and alternative to suit the occasions.

• Know and understand the company standards operating procedures.

• Know how process the method of payment.

BALIBAGO WATERWORKS SYS. INC, TUBA, BENGUET, PHILIPPINES

Customer Service Associate/ Teller/ Biller - January 5. 2021- Present

• Acknowledge, welcome and greet customer in a warm and friendly manner.

• Able to identify when a customer needs helps and adjusts service style to suit the needs and requirements of each customer.

• Always considers the customer first in everything they do even other tasks are being completed.

• Offer assistance by suggesting a choice of outfits and alternative to suit the occasions.

• Know and understand the company standards operating procedures.

• Know how process the method of payment.

• Responsible in all task in the absence of Store In Charge.

ACHIEVEMENTS

RECEIVING STAR OF THE MONTH – Al Bait Al Syria Foodstuff and Trading, United Arab Emirates

APPRECIATION FROM STORE MANAGER – Al Bait Al Syria Foodstuff and Trading, United Arab Emirates

• By providing the EXCELLENT CUSTOMER SERVICE.

PERSONAL INFORMATIONS

Date of Birth : January 20, 1997

Place of Birth : Baguio City, Benguet, Philippines

Age : 24 years old

Sex : Female

Person to be Contact in case of emergency : Mr. Berlito Yacat Malaca

Contact # : +639*********

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