Sherry D. Loving

Legal Secretary / Executive Assistant

20+ years of project management experience in employment law and complex litigation discrimination. Demonstrated track record of successfully managing small to large projects from start to finish while supporting senior executives and high-level corporate officers. Proficient multitasker capable of developing solutions-based approaches that satisfy workflow and client requirements.

adjyur@r.postjobfree.com 773-***-**** Glenwood, IL

linkedin.com/in/sherry-loving-001

WORK EXPERIENCE

Legal Secretary

Seyfarth Shaw LLP

11/2004 - 09/2020

Responded to 50 - 75 customer service requests per day via phone and e-mail, with a 99.4% customer satisfaction rate. Promptly drafted and vetted case status updates to clients and case attorneys regarding court filings, orders, trial submissions, docketing dates, written discovery responses, and deposition notices for 30 to 45 active class action litigation matters; 50 to 60 single-plaintiff lawsuits; and 40 to 75 federal and state agency charges and attorney demands. Coordinated massive electronic filings nationwide ( e.g., briefs, appearances, responsive motions) using PACER and NextGen.

Organized binders containing attorney-client privilege materials for trial, oral argument, summary judgment, and strategic planning meetings with clients, as needed. Intuitively managed and synergized three active calendars and updated daily call lists concerning court calls, attorney travel, client conferences, scheduled webinars, and prepared subsequent expense reports.

Evaluated draft monthly proformas from billers for potential write-offs, accuracy, suitable coding, and practical billing practices via LegalKey and Enterprise.

Transcribed 1 to 3 Dictaphone microtapes containing confidential and time-sensitive correspondence to clients, judicial parties, and all counsel of record.

Successfully tracked and recorded continuing legal education certificates and suggested appropriate courses for state compliance.

On-boarded supervised, and mentored 4 new hires for a complex litigation team, increasing the Firm's productivity and revenue to exponential growth in wage and hour cases.

EDUCATION

BA in Professional Studies

Roosevelt University

08/2006

ABA-approved Paralegal Certificate

SKILLS

Ability to move projects forward

Calendar management

Confidentiality

Critical thinking

Dependable

Detailed-oriented

Excellent customer service

Intuitive and resourceful

Minute taking and transcription

Strong organizational, project management, and problem-solving skills

Ability to multi-tasking evolving priorities

Exceptional interpersonal communication skills

Friendly and professional demeanor

Typing 85+ wpm

TECHNICAL SKILLS

Data Management / e-Discovery Software

Carpe Diem; Chrome River; Enterprise; Event Management System; FileSite; LegalKey; Kiteworks; iManage; Intapp; Relativity; Summation; TextMap; WebEx

Microsoft Office Suite

Word, Excel, PowerPoint, Outlook, InterAction

PROJECTS

Evening/Weekend On-Call

Triaged evolving priorities and emergencies during evening and weekend shifts to maintain a positive workflow. Opened new matters and performed conflicts checks for new and existing clients (averaging 2 to 4 new engagements per shift). Prepared 5 to 7 soft pitches and hard pitches to prospective clients seeking legal representation.

Annual Workplace Class Action Litigation Report

Assisted in data compilation of Seyfarth Shaw's annual comprehensive report analyzing more than 1,450 rulings. Reviewed and cross-referenced cited rulings within the report. Developed, managed, and trained a 10-person team to revise and redline squibs before mass publication and formal book launch.

Legal Confirmations / Audit Response Letters

Streamlined operations to successfully manage and process legal confirmations on a rolling basis during audit seasons. Designed a strategic roadmap that addressed process changes and internal collaboration to successfully manage and process 45 to 60 audits for the complex litigation team. Collaborated and increased efficiencies with cross-functional teams across Seyfarth organization (including attorneys, paralegals, records, audit committee, and finance) by the target date.