KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 1

SUMMARY OF IT EXPERIENCE, ROLES AND RESPONSIBILITIES

• A Certified SAFe 5.0 Agilist & Technical Project Manager with 16+ years of full time IT experience in execution of large-scale Applications Development and Testing (Web Based and Independent), Data Warehousing & Business Intelligence Reporting programs and also possesses hands-on experience in Development and Business Analysis.

• 10+ years of Team Management and mentoring experience, handling global delivery teams sized from 3 to 40 members spread across 3 locations worldwide (United States, India & China) and resourcing responsibility for a team of 12 to 210 across multiple locations within and outside the United States.

• Experienced in cloud based IT modernization in the Government Sector of applications for Eligibility & Enrollment, Child Support, Child Welfare, Adult Services, Juvenile Services, Office of Licensing & Monitoring and CRM involving regular status reporting to both State & Federal stakeholders.

• Experienced in large-scale Data Migration program from legacy to cloud based services integrating with BI Tools, pilot and state wide implementations.

• Identification of Change Champions, point persons of Change, mentoring of Champions, and phased implementation of change.

• Experience in Training, Stakeholder engagement, and Organization Change Management. Implemented both ADKAR and ProSci based OCM methodology.

• Experienced in handling projects in Healthcare, Insurance, Banking & Financial Services and Telecommunication domains.

• Experienced in capacity assessment, resource forecasting, budgeting, bottom-up budgeting, staffing, billing, invoicing and managing human resources for projects worth USD 12 Million per annum.

• Excellent understanding of the entire Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) from Requirements Gathering through Implementation and Post Production Implementation Maintenance.

• Handling assignments in Multi-project & Multi-vendor environment and effectively reported project health and progress with metrics to customer leadership on a daily, weekly and monthly basis with expertise in key project management activities like Scope definition, Risk analysis and mitigation, Stakeholders Management ensuring Quality and Business Continuity.

• Experienced in effective utilization of Project Management & Change Control tools like Microsoft Project, Clarizen, EPIC, RequestIT & artifacts management with HP ALM / Quality Center & IBM DOORS

• Well versed in Manual and Automation Test strategizing, Testing Methodologies, Product Development cycles and processes involved in developing and executing Test Strategies, Designing and Reviewing Test Plans, Test Cases, Test Scripts, Test Execution and Software Deployment/Release Management processes.

• Proven expertise in executing both Functional and Non-Functional assignments and complete lifecycle of Healthcare Web Portals, Telecom CRM Applications, Ordering & Billing Web Apps, Data Warehousing, Data Analysis, Data Migration, Data Mining, Data Profiling, ETL [Extract-Transform-Load] processing, Financial Web Trading projects that includes Scoping Study, Requirements Gathering, Architecting, Design, Development, Implementation, Unit, System & Integration Testing, Regression Testing & Automation, Acceptance Testing for end-to-end IT solution offerings.

• A prudent team player possessing detail-oriented, strong analytical abilities, Leadership, Business communication, Problem-solving, Organizational and Consulting skills with the ability to work independently or in a group and have received awards and appreciations for outstanding performances. KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 2

ACADEMIC EDUCATION DETAILS

Bachelor of Engineering [B.E.] – [Electronics and Communication] From Vellore Institute of Technology, (formerly Vellore engineering College affiliated to the University of Madras) Vellore [Lateral Entrant- 2001-2004]

Diploma in Electrical and Electronics Engineering [D.E.E.E.] From Sri Krishna Polytechnic, Arakkonam [1998-2001]

Matriculation [Class X - Tenth]

From The Railway Colony Matriculation Hr Sec School, Chennai [1998] TECHNICAL SKILLS

Project Management Microsoft Project, Clarizen, Version One, EPIC, RequestIT, Jira. Programming Languages Oracle PL/SQL, Visual Basic 6.0, UNIX Shell Scripting. Databases & Packages

Oracle 8i /9i/10, Teradata, Informatics, DB2, MS SQL Server Management Studio 2008, MS Access, OBIEE, Oracle Hyperion.

Document Management and

Version Control

SharePoint

Learning Management

Systems

Salesforce LMS

Testing Tools

Quick Test Professional (now UFT), Load Runner, SoapUI, Selenium IDE, DataStage, HP Quality Center 11.0 ALM, Autosys, Control M, Win Runner. Front End Testing

Web Testing, J2EE & Ajax Apps, Dot Net Apps, Visual Basic, Desktop Applications.

Back End Testing MS SQL Server 2008 R2, Teradata, Oracle, Sybase DB2, MS Access. Bug Tracking Tools HP Quality Center 11.0 ALM, Bugzilla, ClearQuest, FogBugz. Utilities and Tools

Amazon Web Services, Cloudera Hadoop, PostgreSQL, MongoDB, NoSQL, Qlik, JIRA, SQL Developer, Teradata Client 7.2, TOAD, DB Visualizer, Crystal Reports, IBM FileNet, IBM Rational DOORS, Mobius, MS Visio. Operating systems MS-Windows MS-DOS, UNIX, AS 400, Windows (10 and later). Configuration Management MS Visual Source Safe, ClearCase. EMPLOYMENT HISTORY

EMPLOYER DESIGNATION FROM TO

ARK INFOTECH TECHNICAL PROJECT MANAGER 06/2019 TILL DATE COGNIZANT TECHNOLOGY SOLUTIONS US CORP MANAGER – PROJECTS 02/2014 05/2019 RANDSTAD TECHNOLOGIES SENIOR DATABASE ANALYST 08/2013 01/2014 COGNIZANT TECHNOLOGY SOLUTIONS US CORP SENIOR ASSOCIATE 06/2011 08/2013 INFOSYS TECHNOLOGIES LTD TEST ANALYST 08/2004 06/2011 KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 3

DETAILED PROFESSIONAL EXPERIENCE

[In reverse chronological order]

EMPLOYER: ARK Infotech

CLIENT: Department of Human Services, State of Maryland [JUN ‘19 – TILL DATE] PROJECT: MD THINK [Maryland Total Human-services Integrated NetworK] ROLE: Technical Project Manager (PMO)

Project Description:

MD THINK is a cloud-based data repository that uses a scalable, pay-as-you-go, cloud-based platform. It is designed to break down data barriers between State agencies and provide integrated access to programs administered by the Department of Human Services and several agencies, including the Maryland Department of Health, the Department of Juvenile Services, and the Department of Labor, Licensing, and Regulation. MD THINK will streamline service delivery for the most vulnerable Marylanders, including children in foster care, disconnected youth, and families in need.

Responsibilities:

• Management of specific agile project teams in Eligibility & Enrollment, Child Support, Child Welfare, Juvenile Services, Adult Services, Office of Licensing & Monitoring, CRM and work performed by those teams.

• Work with the DHS Central Constituent Services team and, State Agency Supervisors and Caseworkers to record requirements and rebuild the E&E, CSMS, CJAMS & CRM Application currently in use.

• Review and document the playbook, overseeing the execution and follow up of agency specific files and data to maintain the most up-to date store for development and test purposes.

• Plans the Program Increment (PI) for Data Platform and ensuring the building of Features and underlying User Stories, reviewing the scope along with the Scrum Master.

• Documenting the Program report for the review of Federal Partners (bi-weekly) and State Steering Committee (monthly) and act as a facilitator between the State agency and IT contractor teams.

• Analyze and prepare the Financial reports, cost and disbursement and present to the senior leadership on the trend.

• Performs day-to-day management of the agile project teams, identifies issues and risks and recommends possible issue and risk mitigation strategies associated with the project.

• Responsible for ensuring that work performed is within scope, consistent with requirements, and delivered on time and on budget.

• Identifies critical paths, tasks, dates, testing, and acceptance criteria.

• Provides solutions to improve efficiency (e.g., reduce costs while maintaining or improving performance levels).

• Monitors issues and provides resolutions for up-to date status reports.

• Document the PMO Overview, Data Cloud and Application Architecture, Timeline projections, PMO Knowledge Portal.

• Constructing and maintaining documents for the pilot and state wide implementation of applications and training user guides for reference and for the knowledge repository.

• Documenting Risks and Challenges, recording the mitigation and tracking them to closure. Environment:

SAFe, VersionOne, Amazon web Services (AWS), Cloudera Hadoop, Informatica, Qlik, PostgreSQL, Mongo DB, NoSQL, MS Office.

KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 4

EMPLOYER: Cognizant Technology Solutions US Corp.

CLIENT: Prudential Insurance, Iselin, NJ [MAR ‘17 –MAY ‘19] PROJECT: Annuities IT

ROLE: QA Service Delivery & Resource Manager

Project Description:

The Annuities IT portfolio of Prudential Insurance handles projects of various different kinds viz. BAU

(for post-production tickets), SOS (for Technology Upgrades), Initiatives (CR Requests) and in addition the non-functional tests conducted on the application through Automation and performance. Responsibilities:

• Single point of contact for Resource planning, Staffing, Financials and Time management for 200+ resources in Annuities IT.

• Responsible for the delivery of BAU & SOS Upgrades, a 40+ strong team spread across 3 US locations and 3 locations in India.

• Build test strategies and execution plans on analyzing the BAU Tickets, SOS Upgrades & Initiative projects.

• QA Test Documentation, SOW preparation and Review.

• Test execution, Test results summarization and reporting for SOS Upgrades.

• UAT, Automation & Performance Test coordination for SOS Upgrades.

• Resource & Time Estimation, Demand Forecasting & Staffing (on-boarding & off-boarding) for Annuities IT.

• Customer Relationship and Business continuity management for Annuities IT.

• Implementation of QA Test Process and ensure overall quality of delivery for Annuities IT.

• Audit, report and reassess artifacts in Test Management tools (ALM) to ensure adherence to quality compliance.

• Foreseeing risks in QA delivery, plan mitigation and its implementation.

• Resource Timesheets review and approval.

• Invoice data exceptions review and approval.

• Access re-certifications review and approval.

• Daily/Weekly/Monthly Status Reporting for Client Senior Management. Environment:

RequestIT, EPIC, HP ALM, Unix, VPAS, Selenium, UFT, PowerBI, MS SharePoint, MS Office. EMPLOYER: Cognizant Technology Solutions US Corp.

CLIENT: Freddie Mac, McLean, VA [JAN ‘16 – FEB ‘17] PROJECT: Finance – Data Migration & Reporting

ROLE: QA Test Manager.

Project Description:

Freddie Mac’s Finance Portfolio houses the legacy data for Single and Multifamily mortgages built on Sybase and the DM Project following Waterfall methodology, handles the change requests for reporting purposes. The Data Migration arm is also aimed at bringing over the legacy data into the Central Data Warehouse built for common data sharing. Test Automation had to be achieved for processes that run routine for regression where there is minimal or no impact from the change requests. Responsibilities:

KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 5

• Analyzing the quarterly change requests and building the test strategy.

• Design and review test cases for SIT and Regression testing.

• Collaborating with the TDM (Test Data Management) team for test data preparation.

• Collaborating with the Business Analysts for analyzing the processes and mitigate the risks for processes indirectly impacted.

• Automation of test scripts for 9 of the 12 processes not impacted in future change requests.

• Test Artifacts Management on HP ALM and RTM Reporting from IBM DOORS.

• Daily/Weekly/Monthly Status Reporting for Client Management. Environment:

Sybase, Toad, Unix, HP ALM, IBM Doors, MS SharePoint, MS Office. EMPLOYER: Cognizant Technology Solutions US Corp.

CLIENT: First Data Debit Services, Wilmington, DE [MAR ‘15 –DEC ‘15] PROJECT: Interchange and Payment Processing.

ROLE: QA Test Manager.

Project Description:

First Data has an extensive portfolio of innovative payment acceptance solutions designed to help you get more value from every transaction. First Data has 40+ years in the business and processes 56 billion transactions annually, giving us a unique understanding of the entire payment ecosystem. Innovative payment and security solutions designed to increase customer ROI by increasing revenue, while decreasing costs and risks. Accept debit cards and credit cards quickly and securely with next-day funding for major credit cards. Responsibilities:

• Analyze business and technical aspects of the application software

• Apply domain specific knowledge with respect to banking and financial services industry, technical knowledge with respect to computer systems and software applications.

• Interact with business users and technical subject matter experts in order to gain an in-depth knowledge on applications and to create test strategy and test execution plan.

• Design and review test cases for various levels of testing such as sanity testing, integration testing, system testing, and regression testing.

• Prepare necessary technical materials such as test strategy document, test case design document, and test execution plan document prior to testing.

• Obtain approval on technical materials for test setup from business users and subject matter experts.

• Execute test cases and identify defects, and follow up on the technical issues until the defects are fixed.

• Review test results with peers and present test results to business users

• Document the business and functional knowledge of tested applications

• Represent respective application group in teleconferences and meetings with user groups

• Provide weekly/monthly status reports to First Data Project Manager/VP, as required.

• Implement Cognizant's quality assurance processes and frameworks for conducting thorough verification and validation.

Environment:

Oracle 11G, Toad, Unix, Redmine, TCOE Automation, MS SharePoint, MS Office. EMPLOYER: Cognizant Technology Solutions US Corp.

CLIENT: Cigna – Choicelinx, Hooksett, NH [FEB ‘14 – FEB ‘15] PROJECT: Benefits Insights – Annual Benefits Enrollment Portal ROLE: QA Test Manager.

KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 6

Project Description:

Choicelinx, a subsidiary of Cigna Corporation is a leader in Annual Benefits Enrollment, Record Keeping and Customer Support, caters to over 180 customers all over the country. Choicelinx is developing its flagship Enrollment application, Business Insights, to enhance its customer experience and also make it independent of the existing vendors for file and records management, Accounting & Business Reporting. The development of Benefits Insights Web Portal began with traditional waterfall process but due to aggressive timelines had to switch to Agile. There were multiple simultaneous releases planned to have the mid-year and end of the year features implemented and were successfully achieved with the able and timely support from the Test Management.

Responsibilities:

• Agile Scrum Master for Release 5 & Release 6.

• Reporting to the Development Vice President, Senior Business Manager on the progress and proceedings in the QA space.

• QA Milestones preparations with activity wise break up on Clarizen and following up with the assignees.

• Effort Estimation, Resource Planning, Need based staffing.

• Conducting Test Planning meetings and walking the team through the Test Strategy prepared for the sprint.

• Daily Defect Triaging with Developers, BAs and Defect Management using Fogbugz.

• Test Phase Summary preparation for each module in every three weeks long Sprint.

• Conducting Retro meetings after every sprint Coordinating with the BAT Team and contributing to support activities in BAT phase.

• Coordination with the IT Team for implementation of the periodic production releases.

• QA Team manager for a team of seven members from Functional and Performance Test capabilities, responsible for their project allocations, weekly and daily assignments and their delivery. Environment:

MS SQL Server 2008 R2, DOT NET, Load Runner, Quick Test Professional (QTP), Fogbugz, Clarizen, MS Office EMPLOYER: Randstad Technologies US

CLIENT: Wells Fargo Bank, Charlotte, NC [AUG ‘13 – JAN ‘14] PROJECT: Federal Reporting of Commercial and Industrial Loans. ROLE: Senior Database Analyst.

Project Description:

Wells Fargo Bank, a leader in banking sector in the USA, reports to the Federal government about the Commercial and Industrial (CnI) loans on a quarterly basis. The CnI loans that amount to more than a million dollars have to be reported with the customer’s information, loaner’s details, commitment amount, outstanding amount and repayment details with a month on month cross-verification with MRA (Risk Analysis) data.

The data from LOAN IQ and AFS are integrated at Facility-Obligor level and the data is presented to the Business users for sign off. If any enhancements or changes are decided to be done on the data handling from a Business perspective, the code changes are implemented in data processing scripts, Integration and System tested and re-presented to the business users for a validation, before the time of every quarterly reporting to the Fed.

Responsibilities:

• Validating the Loan data from Loan IQ and AFS that are extracted from the central repository and stored in the Core database.

KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 7

• Validating the data processing conducted at the Facility-Obligor-Obligation level, transformed and loaded to the Sandbox database.

• Reviewing the Functional Requirements and keeping the Ambiguity tracker updated with the clarifications received from the Business Analysts.

• Executing the Integration and System Test Life Cycle [STLC] for Glass-box / White-box testing and web testing for changes implemented in reports.

• Automation of the test process through SQL scripts for data correctness and load validation.

• Defect Triaging with developers and BAs and Defect Management using Excel Spreadsheets.

• Metrics reporting to the senior management a week before and after every month end release.

• Coordinating with the Business users in UAT phase. Environment:

Microsoft SQL Server 2008, Microsoft Data Export/Import Tool, SQL Developer, MS Office, SSRS, Web reports. EMPLOYER: Cognizant Technology Solutions US Corp.

CLIENT: Lincoln Financial Group, Hartford, CT [DEC ‘12 – AUG ‘13] PROJECT: Unclaimed Property Initiative [UPI].

ROLE: QA Test Manager.

Project Description:

Lincoln Financial Group [LFG], a leader in Life & Group Insurance, Annuities and Retirement Planning sector in the USA, is now working towards meeting the regulations and guidelines introduced by US Federal and State governments, for the handling of unclaimed funds accumulated through Life Insurance Policies and Investments of its customers, through the UPI Project. As a data and funds management initiative, UPI would automate the matching of death records received from the Social Security Administration with LFG Customer database at hand, and help LFG identify the customer’s existence, policy status, nominee identification, disbursing the funds of matured or lapsed policies to the customer or to their respective nominees. UPI would also help LFG identify the funds of unidentifiable customers/nominees and in turn deposit them to the respective State Treasury. Responsibilities:

• Working with the client leadership and understanding the expectations and QA activities lined up for the next few releases.

• Effort Estimation, Resource Planning and Staffing as per the needs.

• Requirements gathering and discussing with Business Managers on the changes to the Data Model and structure of existing SSRS Reports, release after release.

• Designing the System Test Strategy Documents and planning the schedule for ST phase.

• Reviewing the System Test Artifacts prepared for every module in the data flow diagram.

• Reviewing the traceability of Requirements to Test Cases on HP Quality Center 11.0 ALM.

• Executing the System Test Life Cycle [STLC] for System testing (Glass-box / White-box testing).

• Daily Defect Triaging with developers and BAs and Defect Management using HP Quality Center 11.0 ALM.

• Test Phase Summary preparation for each module in System Test phase.

• Coordinating with the UAT Team and contributing to support activities in UAT phase.

• Coordination with the Release Management team for the monthly production releases.

• Offshore coordination and managing a five member team spread across two locations. Environment:

MS SQL Server 2008 R2, SQL Server Reporting Services [SSRS], HP Quality Center 11.0 ALM, MS Office KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 8

EMPLOYER: Cognizant Technology Solutions Corp.

CLIENT: TIAA-CREF, Charlotte, NC, USA. [JUN ‘11 – DEC ‘12] PROJECT: Financial Data Warehouse - Business Intelligence Center of Excellence [BICoE]. ROLE: QA Test Lead.

Project Description:

Teachers Insurance and Annuity Association - College Retirement Equities Fund [TIAA CREF], a leader in Investment Banking sector in the USA, had set up a large scale Financial Data Warehouse [FDW] to centralize the file and data transactions from vendors who have so far been feeding data to its existing file servers located in various parts of the country. Financial Data Warehouse will also be able to support with data for futuristic decisions by business managers who would be utilizing the reports generated from the OBIEE modules set up on top of the Centralized FDW Data Servers. I was the Senior QA Test Lead who represented the Cognizant EIM BI-SQuAD Team that provides specialized Testing of Web Reports and Data Warehousing & Business Intelligence Testing Services for the Financial Data Warehouse in TIAA CREF Test Center of Excellence [TCoE]. Responsibilities:

• Requirement gathering and analysis of evolving architecture for new vendors migrating to the central FDW.

• Discussing with Business Managers on requirements for OBIEE Reports and feed data.

• Designing the Integration and System Test Strategy Documents.

• Effort Estimation, Test milestones preparation and QA Resourcing management.

• Tracing Requirements to appropriate Test Cases on HP Quality Center Premier.

• Executing the System Test Life Cycle [STLC] for Integration and System testing (Glass-box / White-box testing) - Test cases identification, Test cases preparation and review, Test plan preparation and review.

• Automation of web reports testing with QTP for boundary value validation and UI changes.

• System & Integration Test Artifacts Management and Defect Management using HP Quality Center Premier ALM.

• Conducting Daily Defect status discussions with developers and business owners to take the defects to resolution and performing thorough regression testing after testing the fixes.

• Test Phase Summary preparation at the end of Integration, System and Acceptance Test phases.

• Coordinating with the Release Management team for the monthly production releases.

• Offshore coordination and QA Test team management. Environment:

Oracle 9i, Oracle Business Intelligence Enterprise Edition [OBIEE], Oracle Hyperion Planning and Budgeting, Quick Test Professional (QTP), LoadRunner, Autosys, DataStage, Mobius, IBM FileNet, TOAD, DB Visualizer, HP Quality Center Premier, MS Office.

EMPLOYER: Infosys Technologies Ltd.

CLIENT: Ameriprise Financial Services [AFI], Minneapolis, MN, USA. [DEC ‘09 – JUN ‘11] PROJECT: EDW TCoE [H&R Block Acquisition & Columbia Management Acquisition]. ROLE: QA Test Lead.

Project Description:

The acquisition of H&R Block’s Securities Brokerage unit by Ameriprise Financial Services Inc requires all the existing data and processes available in HRBFA moved into AMPF environment. This transition involves testing for the compatibility of HRBFA files and processes in AMPF environment and also development of logic for new vendor files getting added to AMPF systems. It is also required for the AMPF systems to feed data to the downstream systems, as was carried out by the HRBFA setup, to run business as usual. An elaborate Business Analysis is required for each of the system and the Data Movement, Data Mining, KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 9

Data Profiling, ETL [Extract-Transform-Load] processing are carried out by scheduled jobs under continuous monitoring.

AFI’s acquisition of Columbia Management from Bank of America requires migration of Long View Trading system [LVTS] into AFI trading environment and also the decommissioning of existing Charles River Investment Management System [CRIMS].

Responsibilities:

• Requirement gathering and analysis for new enhancements on Assets.

• Discussing with Business Managers on requirements and with Leadership on developments.

• Coming up with the System Test Strategy Document and distributing the same to all the stake holders to have their consent for development/file movement.

• Executing the STLC for Integration testing - Test case identification, Test case preparation, Test case review, Test plan preparation, Test plan review, Test data preparation.

• System Integration Testing, Test Management and Defect Management using HP Quality Center.

• Preparing the Installation plan and monitoring the production run.

• Capturing the weekly snapshot of the files’ behavior in production and reporting the status of transition of each system to all its stake holders. Environment:

LVTS, Oracle 9i, Clear Quest, Control M, DataStage AS 400, DB2, DB Visualizer, HP Quality Center, MS Office. EMPLOYER: Infosys Technologies Ltd.

CLIENT: VERIZON Business, Hanover, MD, USA. [JUL ‘08 – DEC ‘09] PROJECT: Verizon Business Billing Data Warehouse Testing ROLE: Data Warehouse & Business Intelligence - QA Test Lead. (Onsite and Offshore). Project Description:

Verizon’s Billing Database is a financial database developed on Teradata and houses millions of records that contain history of customer’s billing information. The challenge remains in the development of logic for new systems getting added to Verizon Billing data warehouse which includes Data Analysis, Data Movement, Data Mining, Data Profiling, ETL [Extract-Transform-Load] processing, as a result of various companies merging with Verizon.

Responsibilities:

• Requirement gathering and analysis for new enhancements.

• Resource Identification & Allocation, Project Status Reporting.

• Test case identification, Test case preparation, Test case review.

• Test plan preparation, Test plan review, Test data preparation.

• Testing the code enhancements for every new billing system added to Verizon’s billing database using PL/SQL.

• ETL Processing, Unit Testing and System Integration Testing.

• Defect Management.

• Instant reporting of Revenue from Teradata database. Environment:

Teradata Client 12.0, Clearquest, Clearcase, DataStage, PL/SQL, MS Excel, MS Word. EMPLOYER: Infosys Technologies Ltd.

CLIENT: Comcast Communications Inc., Philadelphia, PA [NOV ‘07 – JUN ‘08] PROJECT: Smartzone Communication Center (SCC) Portal KARTHIK RANGARAJAN (KR)

Phone: +1-786-***-****

Email: adjynd@r.postjobfree.com

Resume Page # 10

ROLE: Business Analyst & Application Integration Test Lead (Onsite and Offshore). Project Description:

SMARTZONE COMMUNICATION CENTER (UCC) is a web portal developed for Comcast, where each feature on the portal was developed by different companies like Zimbra, Plaxo, Snapfish, GoodMail, YahooAds etc. The challenge remained in the integration of all these features put together and a team of 7 members at onsite and 22 at offshore in India were involved in the System Integration testing and End to End testing of the application. UCC was lately renamed as SCC, The Smartzone Communication Center. Responsibilities:

• Requirements Gathering from Business Managers and Analysis.

• Preparing Test Methodology document and Test strategy document, Timeline analysis for testing phases.

• Test case identification, Test case preparation, Test case review, Test plan preparation, Test plan review.

• Test result preparation, Test results review.

• System Integration Testing and automation testing using QTP for the changes in web interface.

• Bug status notification to peer teams and conducting Bug review calls.

• Onsite – Offshore Co-ordination.

• Project management activities like Process Implementation, Software Quality Analysis and Management, Defect Management (Prevention, Analysis, Tracking and Reporting), Configuration management and conducting Defect Prevention meetings. Environment:

Web/HTML, Bugzilla, Ajax (Zimbra), Plaxo, Snapfish, Goodmail, YahooAds, Load Runner, Quick Test Professional (QTP), MS Excel, MS Word

EMPLOYER: Infosys Technologies Ltd.

CLIENT: BRITISH TELECOM, PUNE, India [OCT ‘07]

PROJECT: British Telecom Order Flow Management System [BTFLOW]. ROLE: Trainer and Development Team Lead

Project Description:

The objective of this

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