Store Manager Sales

JACK HOWARD

***** * **** **. *******, AZ ***** Cell: 480-***-**** adjyjk@r.postjobfree.com

SUMMARY

Sales professional with over 25 years’ experience, including 16 years in management. Regional operations experience, including recruiting associates for new locations and markets around the country. Focused on maintaining a high-performance staff with training, development and growth to ensure the business would continue to operate at the highest levels and driving for results. Well versed at engaging a wide variety of stakeholders including vendors, contractors, insurance companies and customers to build relationships and grow the business. ACCOMPLISHMENTS

West Coast Manager of the Year. Led entire region in sales and managed a staff of associates with the highest percentage of individual accomplishment. (Circuit City)

Top Sales Advisor. Nationwide recognition for individual accomplishment. (DriveTime)

New Campaign Manager. Responsible for heading a campaign with major insurance companies to replace consumer electronic equipment that was previously stolen, which increased business and revenue. (Circuit City)

Top 10% of all location managers in the company 5 years in a row and was invited to attend the Circle of Excellence awards. (Circuit City)

INDIVIDUAL BACKGROUND & OVERVIEW

Able to motivate others and delegate tasks effectively

Design and implement solutions to increase morale and teamwork

Excellent project management skills

Able to negotiate situations effectively

Proficient with speaking confidently in public and classroom settings

MECP - Mobile Electronics Certification Program

Trained in key HR areas, including leadership and management PROFESSIONAL EXPERIENCE

Adobe Home Systems Phoenix, AZ

Security monitoring / low voltage contractor that installs speaker systems, structured wiring, central vacuum systems and monitored security systems in the Phoenix, AZ area. Sales & Design Account Executive March, 2016 – December, 2019 Working with Phoenix’ most important residential builders and developers, provided their customers options for designed and integrated security, A/V and home automation systems. Responsible for scheduling and meeting with Taylor Morrison home buyers to select low voltage and electrical options for their new homes and additions. Followed up with all customers to process any changes they may have prior to production. Managed all paperwork for each home start to finish. Worked closely with the design team to ensure the buyers new home has all options wanted and needed prior to sign off. Key accomplishments

Personally responsible for $3 million in upgrade sales in 2019

Visio Pro trained producing professionally designed plans for each house Resume of JACK HOWARD

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PROFESSIONAL EXPERIENCE (Continued)

DriveTime Phoenix, AZ

DriveTime Automotive Group Inc. is an American used car retailer and finance company. The company's business model is focused on selling previously owned vehicles to car-buyers using a proprietary credit scoring model to finance car purchases at its dealerships in-house. Sales Advisor October, 2006 – January, 2016

Responsible for individual customer contact and relationship management to meet sales and service objectives. Built rapport with qualified customers by understanding requirements and interests. Negotiated terms, asked for sale, and closed sales by overcoming objections, explaining provisions and financing, delivering automobiles and completing the sales experience. Oversight of vehicle check in and inspection of new inventory. Grow and maintain industry, vehicle and inventory knowledge daily. Handle ASR

(after sale repair) calls – suggesting and providing solutions. Key accomplishments

Recommend sales campaigns and promotions to management

Regulator contributor in the sales round table meetings focused on designing and implementing new initiatives programs to boost sales Circuit City Phoenix, AZ

Consumer electronics retailer operating 567 locations in a superstore format across the United States. Offered a full-line assortment of consumer electronics products with personalized service to connect people with technology to improve their lives. Store Manager October, 1989 – October, 2004

Responsible for recruitment, training and development of store associates. Ensured staffing coverage & scheduling for multiple departments. Executed and monitored progress of store sales plans and programs. Confirmed compliance with operating standards, store opening and closing procedures, and corporate commitment to customer service and satisfaction. Managed supply chain processes related to multimillion dollar store inventory responsible for overall store P&L targets.

Lowe’s Youngstown, OH

Lowe’s Companies, Inc. is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States and Canada from more than 2,200 home improvement and hardware stores.

Asst Store Manager February, 2005 – April, 2006

Ensured on a daily basis all relevant corporate merchandising standard were maintained, zone recovery, merchandise resets, freight flow, inventory replenishment, price integrity, promotional and seasonal sets, merchandise displays, product literature and housekeeping. Supported the Store Manager to ensure superior customer service was provided to all external as well as internal customers.

Key accomplishments

Exceeded budgeted sales and margins goals in assigned areas

Supervised, trained and mentored all assigned personnel.

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