DEANNA 214-***-**** adjyjf@r.postjobfree.com KENT 2177 COUNTY RD 494, PRINCETON, TEXAS 75407

Motivational and Inspirational Speaking,

Instructional Design & Blended Learning, Interactive Media Development, Talent Development Initiatives, Performance Consulting & Evaluation, Curriculum

Content Writing, Generating & Evaluating

Effectiveness Metrics, Training Magazine’s Top 125 Teams, Employee Engagement Surveys

EXECUTIVE SUMMARY:

EDUCATION

THE UNIVERSITY OF TULSA, TULSA, OK

MASTER OF ARTS IN DESIGN AND VISUAL COMMUNICATIONS OKLAHOMA STATE UNIVERSITY, STILLWATER, OK

BACHELOR OF ARTS IN BROADCAST JOURNALISM

ALBERTA INSTITUTE OF TECHNOLOGY, EDMONTON, AB, CANADA TRAIN THE TRAINER CERTIFICATION

HUMBER COLLEGE, TORONTO, ON, CANADA

TECHNICAL WRITING CERTIFICATION

ASSOCIATION OF TALENT DEVELOPMENT

CERTIFIED PROFESSIONAL IN LEARNING & PERFORMANCE (CPLP) SPECIALIZED SKILLS

MULTIMEDIA SOFTWARE

Adobe Captivate, Adobe InDesign,

Adobe Photoshop, Adobe Fireworks

DESKTOP SOFTWARE

Microsoft Office, Open Office, Windows

Movie Maker, Snagit, GoToWebinar

COACHING

Business Coaching, Performance

Coaching, Change Management Coaching

LEARNING MANAGEMENT SYSTEMS

MadCap, RoboHelp, SuccessFactors,

Workday

- PROFESSIONAL EXPERIENCE -

Fujitsu Network

Communications

TALENT PROGRAM MANAGER

MARCH 2017 – PRESENT DALLAS, TX

• Leads and develops results-driven performance

management tools and process that integrate with

Fujitsu’s values and competencies.

• Develops, directs, and monitors strategies aimed at maintaining a healthy workplace culture.

• Identifies and develops talent management strategies including identifying talent gaps and creating action plans to proactively address them.

• Develops relationships throughout the business

to ensure in-depth knowledge of internal talent to help facilitate and manage people moves and talent decisions

• Develops, defines, and leads Succession Planning and Talent reviews, and the leadership development programs for the employees identified through these processes.

• Develops and delivers cost effective training programs, resources, and tools that support and improve

performance management

SENIOR TRAINER

NOVEMBER 2014 – MARCH 2017 DALLAS, TX

• Contributed to corporate Talent Management

Strategy for the creation and implementation of

talent development solutions

• Identified and prioritized talent development

initiatives to drive skills and abilities including, but not limited to: the employee engagement survey

design and outcomes, and culture related leadership performance.

• Assessed feedback data to implement key initiatives for company improvement; boosted employee

indicators in the following areas: motivation to work for the company, satisfaction with management,

satisfaction with opportunities.

• Consulted with business leaders to define talent development needs at both the leadership and

employee levels

• Designed, developed, and facilitated training

curriculum aligned to company competency models

via multiple delivery methods.

• Partnered with HR business leaders to assess

and implement organizational development and

training programs.

01.

04.

Monitronics International

TRAINER AND INSTRUCTIONAL DESIGNER

OCTOBER 2012 – OCTOBER 2014 DALLAS, TX

• Created and led an engaging learning environment for trainees to demonstrate learning outcomes at an expert level

• Positively engaged learners using adult learning theories and techniques

• Accurately determined most effective training

strategies, methods, materials and settings based

on needs of trainees

• Developed effective and engaging curriculums using the ADDIE process and applicable software (MadCap

Flare, Snagit, FS pro, MS Office Suite, Captivate, Articulate, PhotoShop, and InfoMapping)

• Named to Training Magazine’s Top 125 Teams

Servus Credit Union

CORPORATE TRAINER & INSTRUCTIONAL

DESIGN SPECIALIST (CONTRACTOR)

FEBRUARY 2011 – JUNE 2012 EDMONTON, AB, CANADA

• Analyzed the training needs and developed the

training materials for a new software implementation

• Delivered skilled development components into a

varied delivery mode training session, enabling staff to work more efficiently while growing competencies

• Researched and built a comprehensive series of

courses designed to develop existing employees with a focus on employee competencies; courses were an

improvement over previous courses, reducing training time by 2 weeks and improving productivity.

• Conducted training via live classroom, Webinars, Computer Based Training, and Computer Based

Simulations

Alberta Health Services

CLINICAL SOFTWARE TRAINER AND

INSTRUCTIONAL DESIGNER (CONTRACTOR)

FEBRUARY 2011 – OCTOBER 2011 EDMONTON, AB, CANADA

• Acted as interface for new implementations of EPIC software, leading medical management software in

North America.

02.

03.

• Identified training needs and requirements,

and delivered customized training solutions

based on the needs of the clinics and hospitals

implementing the software, including designing

custom job aids and customized classes specific to clinic or hospital needs.

• Assisted Project Management team in development

of resource plans, risk management plans, change

control plans, communication plans, testing plans

• Conducted classroom and one-on-one training, in

addition to up-training 30, 60 and 90 days after

new software implementation

Enbridge LLP

TECHNICAL WRITER- STANDARDS AND

SPECIFICATIONS (CONTRACTOR)

APRIL 2010 – NOVEMBER 2010 EDMONTON, AB, CANADA

• Developed and maintained Engineering Technical

Standards and Specifications documents for

Engineering Services

• Worked closely with Engineers, Subject Matter

Experts and Stakeholders to determine Enbridge

needs and government codes

• Reviewed and published documents to recommend

changes in regards to scope, format and content

• Developed training strategies and implemented a

training program for staff and contractors including online training materials for front line staff to

access from the field.

University Of Alberta

TRAINER AND CURRICULUM DESIGNER

MARCH 2005 – AUGUST 2007 EDMONTON, AB, CANADA

• Designed and implemented the SunGuard Advance

software rollout

• Developed all training materials, user guides, and online help system

• Established policy and business processes, lead

the development of test scripts for the User

Acceptance Testing, coordinated testing and

facilitated issue resolutions

05.

06.

- PROFESSIONAL EXPERIENCE -

DEANNA 214-***-**** adjyjf@r.postjobfree.com KENT 2177 COUNTY RD 494, PRINCETON, TEXAS 75407

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