Yolande Botha

Curriculum Vitae

YOLANDE BOTHA

Nightbreeze Estate

Kimberley

8300

Cell nr: 083-***-****

Email: adjy8p@r.postjobfree.com

PERS O N A L

Date of birth : 1980 - 03 - 26

ID nr : 800-***-**** 087

Race : White

Gender : Female

Any disabilities : No

SA citizen : Yes

Any criminal record : No

As a manager I keep pace with ever advancing technologies to find ways to incorporate these into the strategies of the business module. I strive to remain competitive in my work environment due to increasing tough global competition, uncertain environments, cutbacks in personnel and resources and massive economic, political and social shifts.

I work with and through people to achieve organizational objectives as efficiently and effectively as possible within a changing environment. I can comfortably move within the interpersonal, information or decision making role of management. I have strong planning, organizing, leading and control skills that I can easily adapt through different techniques to achieve a competitive advantage in the market.

E D U C A T I O N

Grade 12, Northern Cape High School

( see attachment for results)

N. Dip Tourism management, Technicon SA, 1999

(see attachment for results, not completed)

Field guide level one and two - Elandsrivier Training Center

Unisa – Bcom Degree Business Management – 2018

E M P L O Y M E N T

Manager, Fairdeal Gas Supplies 2001- 2011

Responsibilities:

Debtors and Creditor control and general issuing of daily documents and stock control,

Daily and monthly processing of financial documents,

Monitoring of product quality,

Verifying product quality & prices with that of the competition,

Sales, maintaining call cards, the supply and follow up on job cards

Growing market share and ensuring organizational mission and vision are obtained. Ensure customer retention and identifying possible growth areas within the market along with threats,

Processing of customer queries and complaints

Supervising junior staff,

Debt collection,

Fleet management, complying & documentation of dangerous goods act for drivers & vehicles, trip sheets, petrol’s (all vehicles and petrol cards ),

Wages for casuals.

Reason for leaving: better growth opportunities

Coricraft Kimberley – Branch Manager 2011 – April 2017

Responsibilities:

Monitor and drive turnover and budgets according to company's vision and mission,

Analyzing market and implementing strategies to ensure bigger market share and growth.

P&L statements and budgets review and strategies

Identifying poor performing individuals and implementing a recovery system.

Disciplinary actions of staff.

Training of all staff members.

Motivating sales teams and implementing strategies to achieve daily, weekly and monthly targets.

Communicate rapid changes and get buy in from staff and ensure that individual performance aligns with company's vision through coaching and inspiring and ensure everyone is energized

Identifying marketing opportunities,

Monitoring of stock and ensuring right products are on floor for type of consumer ensuring maximum profitability.

Implementing merchandise principles and maintaining look and feel of store.

Manage all complaints, audit all orders in suspense, quotes and RMA reports.

Work through order books, ensure stock gets shipped in time and gets allocated to order and delivered, ensure customers are updated on a weekly basis.

Maintain highest level of conduct with customers.

Ensure staff follow dress codes and work according to shift schedules.

Reconciliation of EOD banking, petty cash and floats, monitoring of gift cards and RCS applications and cards.

Responsible for all stock movements in showroom and warehouse.

Maintaining sufficient stock levels.

Monitoring of product quality, purchase orders and processing

Reason for leaving: Working environment unfavorable

– Received award for best performing newcomer nationwide in 2011

– Received best growth award nationwide in 2012

_ Received award for outstanding stock controll in 2017 for posting a R92.00 variance between 3 shops with a rounded stock holding of about R4mil

Kim City Group – Site Manager - May 2017 – April 2018

Responsibilities:

Daily balancing of cashier shifts

Ordering and receiving of stock

Merchandising of shop

Cost control

Stock control

HR functions

Processing of invoices and orders

Ensuring growth

Maintaining desired GP% as specified

Marketing

General administration

General management

Debtor control

Creditors control.

Reason for leaving: Irregular hours and wanted to gain more financial experiance

NC Field Services – Admin Manager - May 2018 – December 2018

Responsibilities:

Debtor control

Creditor control

Progress report and invoicing of job cards

Submitting Emp201, COID, UIF

Payroll and all other HR functions

Petty cash control

Reason for leaving: Better opportunity at big corporate company offered.

Buco Kimberley - Branch Manager - Jan 19 – March 19

Responsibilities:

Make sure monthly, weekly and daily sales budgets and margins are achieved

Merchandising and category management, stockfile accuracy, supplier file updated, management of aged stock

Debtor accounts managed, activation of dormant accounts, personal visots to top 10 customers, signing new customers, attending contractors meetings

Marketing and promotional plan monthly, check KVI prices to competitors

Monitoring the procurement process minimising stock outs, bad buying, high risk buying

OHS files updates, processes and policy all adhered to

Training of staff

Financial reporting on income statements, forecast, expense management, budge planning

HR functions, discipline, overtimes, contracts

Operations, vechile maintenance, fuel usages, tracking, route planning and loads.

Reason for wanting to leave:Extensive working hours and workload

Working in the different market segments and departments for the past 17 years has strengthened my skills and developed my senses due to the pace and rapid changing environment. Maintaining high levels of energy being persistent with a constant drive for success and seeking the competitive advantage is part of my daily lifestyle. I am able to handle high levels of stress and make quick calculated decisions to ensure that the customer's internal as well as external expectations are met. Having passion for internal and external customer service and making customers feel that their needs are my priority has been pivotal in my success. My showroom creates a feeling of welcome, where individual attention to customers and details are core function. Daily and weekly training programs ensure that service levels are at the highest.

COMPUTER SKILLS

Microsoft Office, Pastel 7, Syspro

Rep Prairie, Gaap

Kerridge

Ess payroll

LANGUAGES

Afrikaans: excellent – read, write & speak

English: excellent – read, write & speak

R E F E R E N C E S

Edgar Molale – Cell: 072-***-**** – Coricraft

Tom Burger – Cell: 083-***-**** – Civic Motors

Phillip van Sittert - Cell: 082-***-**** - NC Field

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