SHAWN A. LEVINE

Pittsburgh, PA ***** adjy4q@r.postjobfree.com 412-***-****

High-energy, results-driven with many years of diverse leadership experience. Strategic thought leader and visionary who offers a demonstrated ability to define, implement, and then achieve the goals and objectives of the organization. Integrity- driven professional who is highly regarded as a trusted advisor and go-to person for valuable, safe operations solutions. Highly adept at managing, training, and leading diverse cross-teams, developing the skills of individuals to promote talent from within. Offers a strong business acumen and leverages available business data to fuel the decision-making process. Delivers a keen ability to transform distressed business operations to create highly efficient, cost-effective, and streamlined businesses. Collaborates with other senior executives, department managers, and line employees alike to define and execute the strategic vision of the organization. Leads projects, shares innovative ideas and improves processes that benefit the entire company. Currently seeking a senior-level a position that will leverage such useful combination of skills to support an innovative and growth-driven organization.

• Operations Management

• Organizational Development

• Strategic Planning

• Continuous Process Improvement

• Team Leadership & Development

• Vision & Mission Planning

• Market Positioning

• Strategic Partnership Development

• Cost Controls & Resource Allocation

• Data Analysis & Reporting

• Stakeholder Engagement

• Business Intelligence

PROFESSIONAL EXPERIENCE

2020 to Present: CHIPOTLE MEXICAN GRILL Pittsburgh, PA Chipotle Mexican Grill is an American chain of fast casual restaurants with $5.586B in annual revenue & 2,622 global locations, using fresh ingredients in its burritos, burrito & lifestyle bowls, salads, & tacos. District Manager

Manage food safety preparation to improve guest experiences. Hire, train, and mentor staff to uphold Chipotle’s mission of valuable leadership and passion for supplying real food to customers.

• Successfully restaffed entire market during pandemic, efficiently responding to guest needs. Exceeded sales target 2015 to 2020: ROCK ‘N’ JOE COFFEE BAR Pittsburgh, PA Rock ‘N’ Joe Coffee Bar is a franchised business offering high-quality artisan brews and signature blended coffees, with a core commitment to the craft of making the perfect beverage for each customer served. Director of Operations

Oversaw operations for a chain of growing franchises with responsibilities for managing the success of 6 store locations. Traveled regularly to visit stores, conduct coaching, and review policies & procedures. Developed new menu items based on customer feedback, executing innovative strategies to promote new business development.

• Wrote annual marketing plan and defines strategic direction for all marketing activities, including social media marketing.

• Designed training plan and program for new store locations. Facilitated training for new franchise owners, managers, & hourly employees. Managed grand openings, inventory negotiations, and vendor relations.

• Handled real estate development, construction, new store designs, & branding activities.

Top Strengths

• Has a high expectation for customer

service and holds the team accountable.

• Is an advocate for self and others’

development.

• Easily adjusts communication to support

different needs of partners.

• Supports change and champions change

in district to get peers on board.

• Has a consistent track record for

developing partnerships

• Addable to any situation

Performance Evaluation Feedback

Project

Management

New Revenue

Streams

Customer

Relations

Strategic

Direction

Process

Optimization

SHAWN LEVINE Page 2

• Engaged with holding company owners on a regular basis to support decision-making process; provided recommendations for new monthly and quarterly food & beverage promotions.

• Introduced new drive-through concept for most recent franchise in Nebraska.

• Provides continuous coaching & mentorship to managers, modifying training styles based on individual needs of employees and providing feedback to further develop their skills and abilities. 2010 to 2015: STARBUCKS Pittsburgh, PA

Starbucks is a $22B publicly traded American coffee company & coffeehouse chain operating 22,218 locations worldwide with 238,000 employees. District Manager (Acting)

Served in interim role as District Manager, providing high-level leadership and reporting directly to Regional Manager.

• Provided oversight for district comprised of 12 Starbucks locations with an average of 22 baristas, 4 shift managers, & 1 store manager.

• Met and exceeded all goals and objectives related to sales revenue, cost reductions, waste prevention, & labor targets.

• Oversaw large end-to-end project to successfully launch new pastry program across the country.

• Successfully implemented new corporate directives, ensured staff knowledge and met 100% compliance.

Store Manager

Managed highest volume store within the district and top performer across the region, ranking #1 out of 110 stores. Managed daily operations, including P&L oversight, hiring, training, & execution of corporate policies and objectives.

• During tenure, grew store from average sales of $1.5M to $2.5M; subsequently recognized as “Store Manager of the Quarter” for demonstrating continuous performance and high-quality service.

• Store was awarded for bi-annual cleanliness recognition, achieving score of 99%.

• Achieved highest number of staff promotions to roles of increased responsibility, outranking the entire district.

• Served as Subject Matter Expert (SME), District Trainer, & Go-To Person for high-level business operations concerns. Early Career

BRUEGFER’S BAGEL BAKERY, PITTSBURGH, PA – General Manager (2009 - 2010) Improved sales and customer service scores within underperforming store, successfully increasing sales by 7% with net profit of $92K during the first 6 months of 2010. Achieved 3 diamond rating for annual health inspection, supporting sanitation & safety.

SELECT INTERNATIONAL, PITTSBURGH, PA – Staffing Manager (2008) Oversaw staffing and recruitment efforts for 15 manufacturing plant clients located across the U.S. & Canada. Successfully managed $50K in billing per month to lead recruitment efforts. Sourced, screened, and interviewed candidates to meet all hiring goals & objectives.

JUST EAT!, PITTSBURGH, PA – Owner (2006-2008) Established popular restaurant and catering business serving local, downtown Pittsburgh area, achieving profitability within the first year of operation. Managed daily operations, including marketing & sales, public relations, new business development, finance & budgeting. Provided leadership and supervision for team of 3, ensuring high-quality food, beverages, and customer service.

EDUCATION AND CREDENTIALS

THE UNIVERSITY OF SOUTH FLORIDA – Bachelor of Arts CERTIFICATIONS & TRAINING– ServSafe Certified, National Restaurant Association Mt Lebanon- Parking advisory board 2017-Current

Temple Emanual HR committee 2020-Current

Performance Metrics

Innovative Ideas

Growth Strategy

Stakeholder & Team Buy-In

Contact this candidate