Cheryl

Velemelapally

**** ********** **** ** ********, SC

803-***-****

Ven_cheryl@.com

linkedin.com/in/cheryl-lynn-

86a30a188/

Human Resources professional with 12+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently. Healthcare and staffing industry background. Onboarding, training and problem solving expertise. Expert in HRIS, payroll and benefits administration. Proficient in Microsoft Office. Experience

JUNE 2020 – PRESENT

Human Resources Generalist/Infinity Organic Foods, Winnsboro,SC Assist in the onboarding and orientation for new employees. Provide customer service in person, via email and over the phone to various internal and external customers. Audit timecards and work with supervisors to resolve discrepancies. Perform data entry of payroll information in HRIS and other systems. File and maintain various employee records. Serve as point of contact for employee leave of absences. Assist in various employee relation matters including but not limited to Workers compensation, FMLA, benefits, etc. Ensure employee training and/or certifications are completed in a timely manner. Follow GMP and SQF practices.

NOVEMBER 2019 – MARCH 2020

Transportation Compliance Specialist/ TransForce West Columbia, SC Review driver qualification files in accordance with required standards for approval. Compile and maintain proper driver qualification files. Produce and maintain daily reports. Respond to inquiries for previous employment verifications. Conduct employment verifications on new applicants seeking employment. Frequent database entry for status changes and employment. Conduct background research as required. Support DOT compliance activities. Assure terminations are accurately documented in the database. Coordinate with National account holders to supply documentation for employees converting to full-time direct employees. DECEMBER 2018 – OCTOBER 2019

Manager Client Partner/ Prism IT Corp Alpharetta, GA Partner with clients to provide global IT Consulting and Business Process Services, specializing in Leading Disruptive Technology Integration. Positively influencing the key client decision makers through effective communication and strategic guidance. Provide knowledge experts in:

-Blockchain -IoT -RPA -Dell Boomi -ServiceNow -AI. Continually develop business with new and existing clients. Develop customized solutions to meet client needs. Keep up to date on current research for all market trends new to the IT industry. Worked on internal support systems dealing with reporting, tracking and resolution of issues across the company. 2

Human Resources Manager/Prism IT Corp, Alpharetta, GA Expert in using HRMS to maintain employee records, payroll, performance evaluations, etc. Facilitate and provide guidance to management teams in HR matters, directing staff on HR functions, and developing, interpreting and implementing policies and procedures. Handle grievances and manage hiring practices, including recruiting and selection. Manage, evaluate, update and report on a comprehensive compensation plan for the entire organization enabling our company to hire, attract and retain quality employees. Develop and implement a company's business plan, establishing accountability, identifying solutions to resolve problems and fostering a diverse workplace that enables all employees to contribute to the organization at their full potential. Worked with internal support staff dealing with reporting, tracking and resolution of tickets/issues across the company. Responsible for escalating the tickets/issues for faster resolution as a HR manager.

APRIL 2003-JULY 2007

Senior Claims Analyst/BCBS of SC, Columbia,SC

Develop and test CPS to make efficient across all user abilities. Report defects, track status and work towards a faster resolution of the defects using quality center. Used BCBS TSC (Technology Support Center) in house support system to report production issues and follow up for the resolution/status. Used CPS to provide claim status to customer, providers, utilization review panel, etc. Verify processing, resolve prior authorization and capture applicable benefits for appropriate payment. Identify and define issues, developing criteria, reviewing and analyzing contracts and Health Plan reimbursement regulations. Update and develop new and current audit recovery reports. Identify and validate incorrect claim payments and allowable amounts. Work along with Medical Utilization Review panel to determine necessary/unnecessary procedures. Keep up to on ICD, CPT and HCPCS codes. OCTOBER 2001-MARCH 2003

Enrollment Specialist/BCBS of SC, Columbia,SC

Research and control incoming applications and correspondence to ensure proper categorization. Provide quality checks on provider enrollment data and enter application information into the CPS. Review, research and process provider enrollment applications abiding to contract regulations, internal policies and guidelines. Verify credentials and complete fraud detection and prevention measures. Follow all CMS procedures and guidelines. Education

July 2002

Associates in Business Administration Athens Technical College Athens, GA Skills

Maintaining physical and digital files

Understanding HR compliance

Cultural sensitivity

Employee relations

Payroll

Onboarding

Training

3

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