Director of Cloud Solutions

RAJIB L. MISHRA

** ******** ****, ****** ******, NJ-07950. Email: ********@*******.***

https://www.linkedin.com/in/rlmishra/

An innovative, hands-on enterprise architect and solution director with diverse industry experience. Specializing in business software architecture, design, development, and project management. A highly effective communicator with proven ability to work collaboratively across functional teams on complex software projects. A demonstrated ability to effectively manage teams and is quick to absorb emerging technologies and its business applications, by combining theory and practice.

Complex Software Architecture Microsoft.Net Technologies SaaS Strategy

Agile Project Management Digital Technologies Knowledge Management

Framework Development Infrastructure Design & Development IT Strategy

Java Technologies UI Technologies-UX Process Engineering

Workflow Solutions Marketing Strategy (Digital), MarkStrat Simulation Portfolio Management

Industry Focus: Corporate Tax, Telecom, Insurance (P&C), Pharmaceuticals and Healthcare.

PROFESSIONAL ACHIEVEMENTS

Built an IoT platform to capture, process telematics data along with predictive maintenance.

Enhanced user experience (UX) in the entire application portfolio that includes custom and packaged solutions (NJPSA).

Successfully migrated the entire IT infrastructure and systems to AWS in three phases (NJPSA).

Project a 30% customer retention by implementation of Predictive Analytics (ML) and data mining project (ADP)

Increased customer retention by 20% through execution of Integrated Money Movement ($5.3 mil NPV for $2.5 mil Capex, (P&L inputs were taken from Salesforce cloud) solution, an add-on service for insurance premium payments. Also designed a marketing mix solution by 4P strategy.

Led numerous streamlining and optimization projects using connected systems strategy, which improved business operations.

Successfully launched iCert Manager App, a worker comp ACCORD certificate of Insurance app in iPad and Microsoft Surface (HTML5/CSS3/Angular.js).

Pioneered IaaS and SaaS strategy that reduced OpEx, Capex by integrating many external and internal systems to work in cohesion using many W3C standards.

Saved Eli-Lilly $3M annually on travel related services by integrating Faculty Resources internet site with GetThere®.

Enhanced operational application scalability to support 200 concurrent users at Pearson.

Instrumented BI systems clinical trial apps with FDA 1572 compliance rules at Organon/Schering-Plough.

Re-architected one of most complex solution, TechAccess at ITS, that reduced OpEx and demonstrated the true value of SOA when done right

Reduced customer attrition by 60% through leading complex BPM solution at AT&T (LNS 38GHz).

Designed and implemented a highly connected program management solution which managed $10 billion investment in various product and services

Entrepreneur and Independent consulting experience with Craftware Information and Technology Services

PROFESSIONAL EXPERIENCE

PLM Trailer, Newark, NJ

Enterprise Architect/Director of Cloud Solutions

Oct 2018-Present

Digitization of leasing processes in extended enterprise (Azure IoT, ML, Dynamics 365, PowerBI etc.)

Food/Asset safety through Azure Blockchain and supply chain optimization.

Vehicle telematics data capture into Azure EventHub (Kafka v1.0 compliant) and data streaming to multiple data stores (SQL Server, Cosmos Db, Dynamics 365 etc.).

Azure Databricks data analytics of Cosmos Db (bigdata) and PowerBI reporting including breakdown detection.

D365 Field Service process customization including Dynamics NAV Operation and Finance integration.

Provisioned and architected solutions using Azure Cloud (Logic Apps, another PaaS, SaaS etc.).

Manage a team of 3 developers and 2 QA staff.

Manage project solutions that involve many 3rd-party vendors.

Product Director of SmartCosmos®, a food-safety, supply-chain tracking solution. (Azure AKS, Node.js, react.js etc.).

KPMG, NJ

Associate Director on Tax Technologies for Hedge Funds (Alternative Investments)

July 2015-Sept 2018

Augmented the Tax Platform with many acquired and custom solutions.

Partnership Taxation along with Book to Tax adjustments by IRS Tax codes, exclusive focus on Hedge Funds.

Technology platform architecture (Microsoft ESB, Microservices) and development practices such as Agile TDD.

Standardization of Accounting Data (Geneva, WINS).

Architected SQL Server Db for high performance computing using APS, previously known as PDW.

Product roadmap and PMO coordination (Budget and cash flow tracking).

Managed a global development, QA and DevOps team (SCRUM Master) with 5-direct reports.

Good understanding of Equity, Derivatives trading patterns as relates to Book to Tax Adjustments of Hedge Funds.

Created a Shadow IT infrastructure for Tax Technology division for DevOps (CI/CD).

NJPSA, Monroe Township, NJ

Cloud Migration Consultant

Aug 2014- July 2015

Planned and executed the migration of on-premises IT services to Amazon Cloud (AWS).

Migrated the entire IT infrastructure to AWS.

Migrated all the applications both .Net and Drupal/MySQL to the cloud infrastructure.

Consolidated the application portfolio from 7 to 5.

Introduced Janrain Social Analytics into the mix.

Worked with the CFO to expand donor contributions.

Incorporated Federated Single-Sign-On (SSO) in all the apps using ADFS 2.1/Windows 2012 R2.

Wrote ADFS adapter (MFA using oAuth) for Social Sign-on using Janrain in Microsoft.Net 4.5, ASP.NET MVC 4.0

Introduced WordPress to replace Drupal as the CMS platform.

Managed a team of seven (7) people globally.

ADP Insurance Services, Florham Park, NJ

Lead Manager, Technology (Functional Role: Director, EA, Manager)

Feb 2011- Aug 2014

Designed PaaS technology roadmap for Insurance Service.

Partnered with the Carrier Relations unit to develop a total contract management solution to track changing commission rates. Later augmented the solution with a revenue calculation module (Microsoft.Net, C#, SQL Server 2005, ASP.NET MVC 4, ASP.Net Web API, jQuery, Infragistics Net Advantage).

Established physical server architecture, 7-IIS server web farm to meet the high availability and scale.

Designed an API documentation layer using WADL like Swagger.

Introduced Distributed Cashing for logical scaling and performance of the API framework.

Designed and developed Software solutions for Finance and Sales that integrates with Saleforce.com for many complex analytic reporting on forecasting and performance.

oDesigned OLAP cube in SQL Server 2005 for Sales and Finance for measures Revenue and Units (Plan & Actual) with dimensions such as Fiscal Month, Producer, Channel and Office (or geography).

oDesigned ETL in SSIS to populate data partitions for the OLAP cubes.

oDesigned a custom Business Intelligence Platform (ADPIS Dashboard) using the OLAP cubes.

Enhanced the ADPIS Dashboard (in Microsoft.Net, SSRS, SSIS, SQL Server) for additional operational reporting in integration with email marketing platform, Eloqua and NetReflector ®. (Buyer behavior forecast on retention and likely adoption).

Designed and developed custom Revenue Tracking System to track account receivable in Insurance Services General Ledger (Informatica ETL tools, Oracle 11g, IBM Cognos), Order to Cash using Oracle Hyperion.

Designed Quotes and Bind Management System (QBMS) in Microsoft.Net, SQL Server as an add-on to Salesforce cloud CRM.

Internal project advisor for both onsite and offshore team (SCRUM Master). Managed a team of 20 developers.

Re-architected a money movement solution called IMM for direct-bill and Pay-by-Pay® customers. (Masters Project at Columbia University). Techniques used include SEO, SEM on search engines (Google Analytics, Bing etc.) and email marketing on Eloqua platform.

oPerformed market segmentation and targeting.

Performed cash-flow forecast and capital budgeting analysis of IMM (NPV $5.3 mil for $2.5 mil Capex, Masters Project at Columbia University, New York). Created marketing plan and profitability analysis.

Integrated Agency Operating System with external systems such as Optum Cap-Enroll, Payroll platform and operational logistics (or insurance value chain P&C and H&B) such as Eloqua (IBM WebSphere Message Broker ESB, Oracle, J2EE, and SPRING).

Worked with third-party vendors to create a data mine for predictive modeling to retain customers.

KnowledgePoint360 Group LLC, Secaucus, NJ

Enterprise Architect (Functional Role: EA, Manager)

Jun 2008- Feb 2011

Managed a team of 15 software developers in executing many outsourced projects. As a critical member of the technology leadership team, led many customer solutions using agile practices. Refactored the entire solution into a multi-tenant SaaS services (Microsoft.Net, ASP.Net MVC, SQL Server, MOSS 2007, jQuery, Infragistics, Microsoft Hypervisor Cloud OS, SQL Server 2005 Clustering and DR), which were marketed to other pharmaceutical companies.

Designed Cloud transformation technology roadmap (a multi-step process).

Established several internet applications including https://www.centralizedpaymentservices.com - tracking sales activities a joint venture sales force site to track attendees respective activities https://www.customerprogramportal.com,and a https://www.facultyresources.com for physicians to manage calendar and book trips scheduled by Eli-Lilly Salesforce.

Integrated the above three web applications with Sabre Travel Network, GetThere® using many W3C standards.

Incorporated PCI DSS compliance and governance.

Designed various webpages for better user experience (UX).

Worked extensively in enabling SSO (SAML-aware) in three internet applications.

The end users of the application included nationwide salesforce of Eli-Lilly (about 6000), its partners such as Daiichi Sankyo of Japan (about 3000), and about 15,000 healthcare professionals such doctors, faculty staff and nurses etc. Using PING-Identity and ADFS (Kerberos) integration the authentication module was re-designed to support SSO over SSL (e.g., HTTPS) using Certificates. The fallback mechanism was also implemented if the user endpoint did not have federated identity store (e.g., individual doctors).

Organon/Schering-Plough, Roseland, NJ

Principal Analyst

(Functional Role: Analyst, Architect & Manager)

Feb 2006- Jun 2008

As Principal Analyst, designed and implemented several IT systems for Speakers Bureau programs and services including,

Meeting Planning System (MPS), IMPLANON® Training Tracking Systems (ITTS), Contract Management System (CMS), Orson Bridge, an application (Siebel CRM add-on), and Site Quality Control Development (SQAD)

Managed the merger of two supply-chain systems Global Cost Deck (SAP system) and Item Consumed (ICS).

Designed a sales data schema for Revenue and Units measure warehouse with product, customer, geography, date dimensions.

Implemented an FDA 1572 compliant clinical reporting system.

Innovative Technology Solutions Inc, South Plainfield, NJ

Senior Microsoft Technology Specialist- Consultant Jan 2004 – Feb 2006

Designed a unified architecture for one of the most complex smart-client systems, TechAccess using Microsoft.Net and several application frameworks from the Enterprise Library 3.0. The application operated exclusively in a special built laptop by Itronix, which had radio antenna for radio communication.

Created a declarative multithreaded framework for request-response processing (RESTful), automatic report generation in Active Reports.Net and Business Object Factory and multimedia notifications.

Designed a declarative multithreaded framework for request-response processing like RESTful with XML framework. Several patterns were used such as Command, Decorator, Factory, Observer, Dependency Injection etc.

Designed a declarative multithreaded framework for automatic report generation in Active Reports.Net from any business object.

Designed a multithreaded declarative framework for Business Object Factory.

Designed a multithreaded declarative framework for multimedia notifications.

EDUCATION

Columbia University, New York, NY, Executive Master of Science in Technology Management

University of Indore, MP, India - Master of Computer Science

Utkal University, Orissa, India - Bachelor of Science – Physics

ITIL v3 (2011) Foundation Certified – 2018

Designing and Architecting Distributed Cloud Solutions -eDx/Microsoft

PMP, Rutgers University, NJ, USA

SKILLS SUMMARY (Current)

Language

C#, VB.NET, VC++, Visual Basic, Pascal, Smalltalk, JAVA, JavaScript, C, C++, X++, JavaScript, Transact SQL, PL/SQL, PHP

Database

SQL Server, Oracle, Teradata, Ingress, IMS, DB2, MongoDB, Hadoop

OS

Microsoft Windows, UNIX, Linux, Mainframe VSAM, CICS, Solaris.

Framework (s/w)

Microsoft.Net, J2EE, jQuery, jQuery UI, Angular.js, Ember.js, ASP.Net, Enterprise Library, WCF, WPF, WSE, CrusieControl.Net, TFS, Dojo.net, ASP.NET MVC4, WebAPI, SSIS, COM/DCOM/COM+, Sabre Travel Network, GetThere, ADFS, PING Identity, Google Analytics and AdExchange, SSO, LDAP, MapReduce, Xamarin (C# Mono library for Android, iOS etc.)

Tools/IDE

Visual Studio, Informatica (v9.1), Infragistics, PVCS, Perforce, SVN, TFS, SEO and SEM.

Enterprise Software

BizTalk, IBM Cognos, SAP Business Objects, SharePoint, IBM WebSphere, Siebel CRM, Vision CRM, Salesforce.com, Microsoft Dynamics (Navision –AX), Crystal Reports/SAP BO, Microsoft Project and Project Server, Dreamweaver

Standards/Practices

HIPPA, HITECH, SOX, TOGAF, ITSM, Capital Market (HFT), Dodd-Frank, TDD, Agile/SCRUM, EDI, APPC Manager (Banyan Vines), SWIFT, ITIL v3 Certified

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