SKILLS

BROOKE CUNNINGHAM

Warehouse Supervisor

****-******* ****** ************ ********* Supervisor 2017-2018 BR Williams Customer Service Supervisor

Phone

(256) 525 - 7209

Email

adjxnc@r.postjobfree.com

Address

162 Bama Trail

Ohatchee, AL 36271

RESUME

JOB EXPERIENCES

2015-2017 New Flyer Production Line Associate/Forklift Operator EDUCATION

Order picking supervision

Policy enforcement

Performance improvement

Quality assurance

Customer relations

Supply inventory

Order management

2012-2015 Honda Production Line Associate

2008 General Education Diploma

Interpreted prints, drawings, and sketches.

Performed hand assembly operations on components, sub-assemblies, and assemblies. Utilized hand and power tools to complete assembly tasks. Expertly measure, cut, bend, and fit small tubing to machines. Assembled building material components, including seat tracks, fuse boxes, and DEF tank Inserted and positioned materials and clamped, spliced, and fitted parts. Proposed process improvements to increase quality and efficiency. Improve merchandise storage methods by implementing a dedicated indexing solution.Maintained forklift equipment by troubleshooting breakdowns performing preventive

maintenance recommending repairs and performing routine pre-and post- inspections.Transport products to and from warehouse and distribution centres.Delivered products to various units in safely and timely manner.Worked with Production and Controller to find and eliminate all problems regarding inventory, mislabeling, organizing, and allocation of product.Performed regular and preventative maintenance on forklifts to ensure continuous

operations.Operated forklift by using controls and drive it to designated areas within the warehouse.

Collaborated with operations staff and team supervisors to coordinate efficient pick planning.

Maintained warehouse inventory by conducting monthly physical counts and reconciling variances.

Developed and distributed daily reports to support and enhance work of warehouse departments and operational planners.

Taught employees about important procedures and enforced policies for efficient and successful warehouse operations.

Monitored employee practices and corrected teams on insufficient safety practices. Exceeded requirements in providing products and services to customers at all times. Communicated with clients over various platforms such as phone, email, web portal and chat.

Maintains professional relationships with cross-functional departments. Coordinated with team members to reach sales targets by supporting complete sales cycle.

Provided solutions, recommendations, and replacements, using an empathetic approach and demeanor.

Managed details of completing sales payments, refunds, and exchanges, including issuing store credit.

Managed inbound and outbound calls to respond to inquiries and resolve concerns.

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