Family administrator/Hispanic Liaison

Summary

Detail-oriented bilingual Mortgage Loan Officer with 18 years of experience. Adept at planning and working with future home buyers for long periods of time. Committed to excellent customer service throughout the loan origination process with accuracy and financial success. with all my experience on TV doing our commercials the community recognizes me and they call me to help them with the purchase of a home. with my knowledge and experience many realtors will continue working with me.

Experience

Jun 2009 to Current - Hispanic Liaison Family Administrator - Central Oklahoma Habitat for Humanity

Oklahoma City, OK

Plan and execute the home buyers’ applications, run all applicable credit, and loan prequalification

Maintain constant communication with potential home buyers and assist with the qualifying strategies.

Schedule the “ability to pay” meeting with future home owners to discuss and review their application, educate them on the process and collect all necessary documentation required for loan completion.

Worked directly with future home buyers in lot and elevation selection

Schedule and chair all closing meetings and detail all closing documents with future home buyers, with a focus on the Latino community ensuring their knowledge and understanding of closing costs and legal processes.

Implement new marketing strategies with a focus in the Latino community as a representative conducting commercial spots with Telemundo and Univision; local popular Spanish television programming.

Resolve post close cost issues

Maintain the highest quality relationships in the community chairing several committees to

include; The Greater Oklahoma City Hispanic Chamber of Commerce, Latina Women Build, board member for Suited for Success, and la 29th district and Capitol Hill 25th district.

Mar 2006 to May 2009 Mortgage Loan Officer, OKC Capital Mortgage - Oklahoma City, OK

Responsible for all procedures to execute expectations with all parties involved to streamline real estate transactions

Bilingual officer

Education and Training

Bachelor of Arts: Business Administration in Tourism - University of Sinaloa - Mazatlán, MX

Associate of Arts: Business Studies - Oxnard Community College - Oxnard, CA

Pilar Cipollone

405-***-****- adjxl2@r.postjobfree.com

Oklahoma City, OK, 73132

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