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Social Media Store Manager

Location:
Gibsonia, PA
Salary:
V
Posted:
February 04, 2021

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Resume:

Jamie Wallace

352-***-**** ■ adjxc9@r.postjobfree.com https://www.linkedin.com/in/jamie-wallace-2366a82a/ Director, Staff, Operations and Program Manager

Industry Focus – Environmental, Agriculture, Education, Veterinary, & Nonprofit Organizations Versatile, agile, and initiative-taking professional with a well-rounded skill set and a history in generating breakthrough environmental, financial, marketing, and operational results for organizations and programs. Creative, innovative, and analytical thinker who visualizes the big picture while being meticulous to capture discrepancies and ensure accuracies. Effective at discovering patterns and trends to address potential problems and opportunities and enhance business outcomes. Entrepreneurial nature combined with strengths in easily collaborating with teams. Published writer and polished presenter. Highlights:

• Instrumental turnaround of disorganized farms that were struggling with financial losses into profitable, efficient, and environmentally compliant organizations.

• Started, developed, and established a thriving and successful water quality and natural resources program for University of Florida / IFAS Marion County Extension. Technical Proficiencies: QuickBooks Online, Xero, Hubspot, Constant Contact, Mailchimp, Salesforce, Zoho, Microsoft Office Suite, Google Analytics, Asana, Survey Monkey, Qualtrics, Canva Professional Experience

PittMoss (remote, Ambridge, PA) 2020 - present

Business Development and Sales Management

Create awareness and discover opportunities for a local company that "upcycles" cardboard and paper to create highly effective, “peat-free” potting soil, soil amendments and animal beddings. Poultry bedding testing results show significant benefits; work with the poultry industry to gain traction in the market, as well grow existing grower markets

• Collaborate with business development, marketing, channel management and development of product lines to improve overall sales performance, drive and achieve sales goals

• Manage and organize analysis of target markets, clients, and documentation in Zoho CRM VetNOW (remote-Canonsburg, PA) 2019 - 2020

Virtual Business Development and Implementation Specialist Built and maintained relationships with veterinarians and practice managers, consulting with companies and partners in order to get access to new opportunities for an industry-leading, veterinary telemedicine platform

• Collaborated with others in business development, marketing, channel management and product departments on the development of new service offerings; provided superior customer service with all prospective and current clients

Managed and maintained a structured analysis of target markets, clients, and documentation in HubSpot

Consistently high-ranking sales closer

RDS Distributors/Glass Gallery & Wellness (Gibsonia, PA) June – December 2019 Retail Store Manager

Assisted the CBD, wellness and paraphernalia company through store management at the Gibsonia retail store; improved efficiency/operations and other priorities to ensure excellent retail experience.

• Connected with clients and educate them on CBD, paraphernalia, and other wellness products.

• Managed staff; oversaw all management and administrative tasks, including budgeting, ordering, marketing, POP display, etc.; market and develop raffles; social media promoter Kismet Equine Business Consulting (virtual) 2017 – 2019 President

Operated a consulting firm, leveraging strong business and financial acumen, writing and marketing talents, and years of equine experience to deliver tremendous top-line and bottom-line improvements for equine organizations.

• Showcased Kismet’s capabilities to improve equine industry needs, including bookkeeping, finance, payroll, marketing, social media, farm purchasing, manure management, website enhancements, and water quality improvements.

• Drove significant savings and profitability for clients. Jamie Wallace – Page 2

• Strengthened business through enhancements in marketing, social media, Event Planning, Logistics & Management University of Florida (IFAS) Marion County Extension (Ocala, FL) 2007 – 2016 Farm Outreach Coordinator

Spearheaded an innovative program centered on educating farms about proper manure and pasture management to protect ground and surface waters. Drove awareness and understanding of environmental issues by serving as a key facilitator for government, nongovernment, and other organizations. Orchestrated events ranging from 15 to 2,000+ attendees on local, state, and regional levels.

• Conceptualized and started program from ground up into a highly successfully, permanent position at the University. Developed educational handouts, wrote national columns and utilized social media sites to increase and retain retention.

• Received a national Bronze Medal Award for social media / webcasts and online education from the Association of Natural Resource Professionals (ANREP - 2015).

• Generated program’s budget through both grants and private funding. Frequently secured grants and sponsorships from $2,500 to $100,000+.

• Increased use of best management practices by 71.3% through adoption of improved equine farm management methods.

• Orchestrated events ranging from 15 to 2,000+ attendees on local, state, and regional levels. Green Acres Equestrian Center (Ocala, FL) 2005 – 2007 Farm Manager

Led initiatives that significantly improved the financial and operational performance of a 42-acre eventing facility. Marketed, organized, and contracted facilities. Coordinated all logistics and catering for animals, events, clinics, etc.; maintained all records on QuickBooks Pro. Hired and supervised full and part-time employees.

• Successfully turned around facility from operating at a deficit to cash on hand.

• Restructured pricing and payment options, strengthening marketing efforts on both a seasonal and annual basis, dramatically improved the quality of customers, and judiciously managed finances. Peterson & Smith Equine Hospital (Ocala, FL) 2002 – 2005 Veterinary Technician / Weekend Supervisor

Hired to manage all aspects of high-volume, weekend operations of a large equine veterinary hospital with an emergency center, 2 surgery suites, isolation unit, and 3 barns. Managed 6 direct reports and up to 12 indirect reports.

• Planned, organized, and oversaw daily functions of the clinic. Continually provided recommendations to help the hospital run more efficiently.

• Prioritized caseload and patient care, managed appointments, prepared patients, instruments, equipment, and medications.

• Generated savings by learning how to conduct blood and lab tests as necessary vs. bringing in lab techs on-call. Degrees / Certificates

Certificate, Leadership Principles: Harvard Business School Online, 10/2020 Certificate, Modern Program Management, Revised: Alison.com, 08/2020 Certificate, Sales: Closing Strategies: LinkedIn Learning, 2/2020 Bachelor of Science in Communications, Advertising: Ohio University – Athens, OH Graduated Cum Laude Bachelor of Science, Animal Science: University of Florida – Gainesville, FL Phi Kapa Phi Honor Society



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