DEEPIKA CHUGH

Email: adjwvr@r.postjobfree.com

Phone : +1-602-***-****

Local to Austin / Texas

PROFILE SUMMARY

• Self-driven and dynamic Senior QA Engineer with over 11+ years of professional experience in test Automation, Software Testing Process, Tools and Techniques.

• Certified Salesforce Administrator with good quality experience in Salesforce QA

• Proven skills to effectively analyze, architect & co-ordinate execution of Test Plan & Test Strategies to achieve extraordinary level of Software quality.

• Defect management by Identifying and prioritizing bugs and generating reports using defect management tool like JIRA.

• Working Knowledge of Agile Methodology and testing process.

• Execution of software testing in the CI/CD process using Jenkins, Docker.

• Worked with Database, SQL Queries, automation tool Selenium with Gradle, knowledge of API Testing using Postman/ Insomnia.

AREAS OF EXPERTISE

• Software Testing/ Salesforce QA & Manual Testing Techniques.

• Leading a team of experienced Automation and Manual Testing Professionals & coordinating with associated teams for timely project delivery.

• Formulation of a QA framework that can be implemented and managed to ensure consistency across all teams.

• Recruit, manage, train and evaluate the performance of the QA personnel.

• Define and implement metrics, reporting mechanisms, and project/test management methodologies.

• Collaborate and assist in the creation of an overall Quality Plan; actively participate in forecasting a staffing plan, communication of the plan and an overall test strategy, including tools, technology, pre-integration and post-integration QA efforts, etc.

• Establish efficient and effective methods of reporting and communicating between Development QA, Dev and external partners and build strong and successful relationships.

• Define and implement critical knowledge transfer and communication processes with internal and external teams.

• Continually improve the operational efficiency and effectiveness of the QA effort by assessing current quality assurance practices and incorporating new strategies, including advancing the use of technology, automation, and development of new test toolsTest Strategy, Test Plan, Test Estimation, Planning,Test Matrix and Reporting

• Risk Analysis and Mitigation, Defect Analysis and Reporting TECHNICAL SKILLS

Languages: JAVA,C#, C++, .NET, SQL, PL/SQL, VBA

Web Technologies: HTML, DHTML, CSS, XML

GUI: .Net, Visual Basic 6.0, VB.NET, ASP.NET

Databases:

Oracle 9i/10g, SQL Server 2005/2008, DB2 and MS Access. Testing Tools:

Selenium, Quick Test Professional 11/10/9.5/9.2/9.0, Jenkins, WinRunner 7.6, Quality Center 11/10, Postman.

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Professional Experience:

Trinet, Austin TX Dec 2018 - Till Date

Quality Engineer-II

Project: New-Hire Onboarding

Trinet provides business with HR solutions including Payroll, benefits, risk management and compliance. The current project involves testing the NewHire Onboarding work process starting from Offer Letter Roll Out to Onboarding into the system included completion of I9 form process along with different touched areas such as Effective Payroll, TimeOff, Termination etc.

Roles & Responsibilities:

• Executed development life-cycle of the product from scratch with continuous integration including deployments and managing of builds to the respective environments (QE, Dev, Staging, Prod) using UrbanCode, App Integration with RabbitMQ tool.

• Implemented UI / API Automated test cases using Java in Selenium and Gradle as build automation tool.

• Managing entire testing activities from Functional test preparation/execution, Integration test preparation/execution, System test preparation/execution using JIRA. Also, Participated in backlog, grooming, sprint planning and sprint retrospection.

• Working closely with Product team and participate in Grooming sessions, Laying down and understanding use cases, Acceptance Criteria, story sizing.

• Peer code review, assigning daily activities to the team members, maintaining test reports, performing reviews.

• Setting up test automation nightly jobs in Jenkins, Allure test reports with auto email updates of test execution to the team members and stakeholders.

• Efficiently handled user acceptance testing including Build Verification testing, functional, system, smoke, regression testing. Also, supporting Production roll over to clients on the release cycles of products.

• Responsible for test estimations, defect management and forecasts, onsite offshore allocation and delivery of the entire engagement.

Environment: Java, RMQ, JIRA, Jenkins, SQL Developer, Github, Confluence. Emerson Automation Solutions, Round Rock TX Feb 2018 to Sept 2018 Sr.QA Engineer

Project: DeltaV

DeltaV DCS (Distributed Control system) is widely used to automate plant processes. It offers various products for controlling Operations, Engineering, Data Integration, Batch operations, Alarms etc. The current project involves testing the upcoming DeltaV Live Operator Interface that offers more intuitive HMI to empower workers in plant. The project scope also includes validation of the enhanced features of the various DeltaV core applications like DeltaV Explorer, Control Studio, Operate Run, Process History View, Diagnostics and Batch Interface. Tools / Applications:

Jenkins, JIRA, Confluence, GitHub, RabbitMQ, Postman,Insomnia, Docker, Oracle SQL Developer.

Test Script

Languages: VBScript, SQA Basic

Operating Systems: Windows (All Platforms), LINUX, iOS, Android Bug Tracking Tools:

JIRA, TFS, Test Director, Quality center, Track Record, Clear Quest, Bugzilla, Test Rail

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Roles & Responsibilities:

• Monitoring adherance to project timelines and budget.

• Managing entire testing activities from Functional test preparation/execution, Integration test preparation/execution, System test preparation/execution

• Assigning daily activities to the team members, maintaining test reports, performing reviews,

• Conduct daily meetings and knowledge transfer trainings for new hires. Prepare test case related to Process Logic controller (PLC), Distributed Control System (DCS) and its complex HMI (Human machine interface) applications.

• Installation, Configuration and Upgrades of DeltaV software in VM environment and Test Lab and troubleshoot configuration issues.

• Mobile testing on different platforms like Android, iOS, tablets using SIMULATORS for the whole DCS Plant.

• Test setup and test execution using MTM

• Defect raising and tracking in TFS 2012 and TFS 2015

• Responsible for test estimations, defect management and forecasts, onsite offshore allocation and delivery of the entire engagement.

Environment: TFS 2012/2015, Microsoft Test Manager (MTM), SQL Server 2016, Auto IT, C#, VMWare, Jenkins, Hockey Github.

AHCCCS – State of Arizona, Phoenix, AZ Feb 2017-Oct 2017 Sr. QA Anlayst

Project: HEAPlus

This project involved the conversion of ALTCS from the legacy platform into HEAplus platform. It involved both conversion of data from the legacy system and the addition of substantial new functionality by providing various programs to the candidates for their eligibility and their enrollment. It creates Integration between different applications to provide Medicaid or other elligible Insurance programs to the applicant based on Patient Demorgaphics. Roles & Responsibilities:

• Monitoring adhereance to project timelines and budget.

• Reviewing and Analyzing project Requirements.

• Coordination with various functions and roles such as Business Analysts and Developers to design test plans and strategies based on the requirements of the business and getting sign-off by stakeholders.

• Create the test schedule (tasks, dependencies and assigned team members) and identify the training requirements of the Software Test Engineers.

• Create and maintain the required test automation framework uing Elements in Selenium WebDriver & writing & Executing test cases using element locators & Java programming in TestNG framework.

• Developed Hybrid Automation framework in Java by using Page Object & Data Driven frameworks. Automated running smoke tests and build report generator for daily builds.

• Used Selenium Grid, NUnit test scripts to run automated test cases in parallel on 3 environments.

• Track the assigned tasks with respect to the software test plan and the project schedule Review the test automation created by the Software Test Engineers and get them to address the review comments.

• Report the status to the stakeholders (Client, Project Manager, Office of Director’s management team)

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• Prepare documentations like Testing Progress, Test coverage and providing status report to Project Manager.

• Conflict management & Administrative responsibility for all Project resources

• Identifying high level scenarios and writing test cases for various levels of testing.

• Integration and System testing.

• Logging defects in to Quality Center and interaction with Developers for Defects.

• Retest resolved bugs on each patch.

• Preparation of the defect summary and test execution summary report. Environment: .Net platform, SQL, Windows, TT-pro tool, Selenium, Sharepoint. Agile methodology.

Ethos Solutions, Phoenix, AZ June 2016 – Feb 2017

Sr. QA Anlayst

Project: Innovation Exchange- Alexandria

Using this application, Salesforce.org leverage salesforce.com’s people, technology, and resources to help improve communities around the world. To enable customers, prospects, partners, employees, and anyone else to explore success stories, share knowledge, and connect with one another.

Ethos Solutions, Phoenix, AZ May 2016 – Feb 2017

Sr. QA Anlayst

Project: Lynx Grill and Smoker Application Lynx Grill and Smoker is an application developed in Salesforce which incorporates mobile connectivity, voice recognition, online notification and a seamless user interface. Ethos Solutions, Phoenix, AZ Apr 2016 – Jun 2016

Sr. QA Anlayst

Project: MyndAnalytics

MyndAnalytics is an online portal developed in Salesforce platform where Physicians and system admin can verify their patients account and their medication records and upload various reports.

Ethos Solutions, Phoenix, AZ Apr 2016 – Dec 2016

Sr. QA Analyst

Project: Resource Planning tool

Resource Planning is an internal tool to manage the Project allocation hours and assigned hours so as to track the employees engagement and the occupancy for the different Projects where all the PMs and Stakeholders have permission sets for tracking the respective Resource’s involvement for their projects.

Roles & Responsibilities:

• Creating Requirements document, Test plan and Test strategies.

• Creating Test Scripts based on the Business Requirements Specification documents in JIRA.

• Interact with various Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.

• Perform SIT, Functional and Regression testing.

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• Defect tracking, logging and reporting.

• Impact analysis of new requirements on existing functionality and adding suits to the regression suit.

• Prepare documentations like Testing Progress, Test coverage and providing status to Project Manager.

• Recommend some enhancement features to the system. Environment: Force.com, Apex Data Loader, JIRA, Mac, Jenkins, Hockey Github, TestRail, Lightning Environment, Lightning Environment, Service Cloud. BNP Paribas, France Aug 2012- Jun 2013

Sr Test Engineer

Project: CREDO

Employer: HCL Technologies

Credo is a credit decision tool in Salesforce Platform (initially developed in PEGA) which manages the Credit Proposal Document creation process and Credit Committee approval process for credit risk decision of corporate and institutional customers of BNP Paribas Corporate and Investment Banking Division worldwide. CREDO is used by credit analysts, loan officers and approval committee secretaries in all BNP Paribas CIB offices worldwide. BNP Paribas, France Jun 2011- Jul 2012

Senior Test Engineer

Project: FileNet-TFW (Trade Finance Workflow)

Project Domain: BFSI

Employer: HCL Technologies

Application is designed to automate the Trade Finance business process. Using this application the trade transactions are initiated and processed till the completion. It also allows the user to add the documents, set business rules for different business flows and interact with the required interfaces, generating reports. The major functionality is divided in to middle office and back office activities.

Reed-Elsevier, USA Apr 2010- May 2011

Sr Test Engineer

Project: AMS

Project Domain: Media and Publishing

Elsevier is a world leading, multiple-media publisher of scientific, technical and health information products and services, with 7,000 employees in 73 locations around the globe (North America, Europe, Middle East, Asia, Australia, Africa and Latin America).

AMS is an application maintenance support project, comprised of around 33 products and 70 applications (Web & Back-end both). Reed-Elsevier, USA Aug 2008- Mar 2010

Software Test Engineer

Project Domain: Content Management

Project: EBSCO

EBSCO Information Services is the leading service provider of e-journal, e-book and e- journal package and print subscriptions, e-resource management tools, full-text and Page 5 of 6

secondary databases, and related services for all types of libraries and research organizations. Tools delivered need maintenance, up gradation and modification. Project: Windows Live Healthcare Jan 2008 - Jul 2008 Windows Live Healthcare is a venture of Microsoft to enter into healthcare industry which would appeal to both consumers & business. It has various application i.e. Microsoft Health Explorer: Manage health information of user. Microsoft Live Health Search: Search Engine

Project: Alphagraphics Jun 2007 – Dec 2007

This site includes an interactive process that makes it ultra easy to create the planner you want, you’ll find out new Design of your Own which is improved in every aspect—from its highest-quality printing to the expanded design choices. Environment:

.Net, ASP.Net, C#, SQL Server 2000, Web Services, IIS, VMWare, Team Foundation Server

(TFS),

Education

• Masters in Computer Application from M.D.U in the year 2007.

• Graduate in Science from Sikkim Manipal University, in the year 2004.

• Intermediate in Science from C.B.S.E. Board, Hisar in the year 2000.

• High School in Science from C.B.S.E. Board, Hisar in the year 1998. Page 6 of 6

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