Fabian Lehaney

224-***-**** adjwvp@r.postjobfree.com 209 Wildflower Street DesPlaines, IL 60016

RETAIL MANAGEMENT

DRIVE REVENUE GROWTH & PROFITABILITY THROUGH TEACHING, TRAINING,

PERFORMANCE ACCOUNTABILITY AND CUSTOMER SERVICE EXCELLENCE

Multi-Unit Operations P&L Accountability Multimillion Dollar Budgets Cost Containment Manpower Management Staff Training Talent Acquisition Food Operations Safety Scheduling Inventory Control Waste Reduction

DEDICATED AND VISIBLE RETAIL MANAGER with 22 years of salaried retail big box experience managing multi-million dollar departments with up to 420 indirect reports across the entire business unit. Direct supervision of 6-14 salaried managers during nine of those years.

Continually chosen to turn around underperforming stores.

Train staff in customer service, establish high expectations for performance, and mentor individuals to ensure success. Uphold company’s visual and operational standards; drive business growth with innovative merchandising.

Develop staff to reach full potential by identifying weaknesses and implementing training strategies.

Foster a spirit of cooperation in team settings and deliver top-tier customer service.

PROFESSIONAL EXPERIENCE

Mariano’s – Kroger

Steer daily full store operations with key focus on achieving profits objectives and a sustainable culture. Lead mass hiring and develop top performing management teams. Accountable for shrink, merchandising and overall customer experience. Maintain reporting compliance, mitigate risk and control loss.

Chicago Store Director 09/19 to present

Scope: Total store responsibility with 11 direct and 260 indirect reports and $63 million budget.

Results: Improved Customer trip satisfaction by 30 basis points

Improved top line sales by 33% comp Vs LY

Drove growth of eCommerce business by 40%

WALMART

Steer daily full store operations with key focus on achieving profit objectives and a sustainable culture. Lead mass hiring and develop top performing management teams. Accountable for shrink, merchandising and the overall customer experience. Maintain reporting compliance, mitigate risk and control loss.

Chicago Complex Store Manager 10/18 to 08/19

Scope: Total store responsibility with 14 direct and 420 indirect reports and $82 million budget.

Results: Improved AES first quarter scores 12.7% (63% to 71%).

Improved Clean Fast Friendly (customer experience) by 25 basis points.

Mentor new Store Managers throughout the Chicago market.

Communication Cohort Leader New Store Manager Training Classes January 2017;

Teams of 20 Store Managers August 2016; July 2015

Des Plaines IL Store Manager 8/15 to 10/18

Scope: Total store responsibility with 5 direct and 120 indirect reports and $30 million budget.

Results: Reduced shrink by 1.31%.

Achieved 88% AES survey scores highest in a market of 15 stores.

Clean Fast Friendly indexed well over 100% consistently.

Reduced staff turnover by 25%.

Increased sales by 11% first full year.

Increased profit by 12% first full year.

Promoted five (5) hourly supervisors to Assistant Managers to support Chicago stores.

Bloomingdale IL Store Manager 12/13 to 8/15

Scope: Total store responsibility with 14 direct and 380 indirect reports and $80 million budget.

Results: Increased sales by 8% first year.

Improved AES survey score 15% (67% to 77%) during first year.

2014 Compliance Store of the Year Elevated from worst compliance store.

Increased sales 10%.

Reduced expenses Y-O-Y by 20%.

Drove growth of eCommerce business by 20%.

Promoted three (3) hourly supervisors to Assistant Managers.

Fabian Lehaney

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WALMART …continued

Chicago Complex Store Manager 8/12 to 12/13

Scope: Total store responsibility with 6 direct and 120 indirect reports and $30 million budget.

Results: Opened one of the first Neighborhood Markets in Chicago part of the Small Formats Division significant emphasis on grocery and fresh food business operations.

Achieved 93% AES score first year highest in the Chicago market.

Promoted Assistant Manager to Co Manager.

Partnered with community organizations and the Hispanic Chamber of Commerce to hire local talent.

Member of the Illinois Hispanic Chamber of Commerce.

Chicago Complex Co Manager 7/10 to 8/12

Scope: Daily and overnight operational responsibility with 9 direct and 380 indirect reports.

Results: Orchestrated Grand Opening of a Super Center in the City of Chicago.

Trained associates on the Culture of Walmart.

Executed corporate initiatives.

Chicago Assistant Manager 1/03 to 7/10

Scope: Drove sales/profit and improved inventory levels with 8 direct hourly supervisors and 150 indirect reports.

Results: Reduced shrink.

Executed demand scheduling.

Chicago Vision Center Manager 1/97 to 1/03

Scope: P&L accountability for eight locations.

Established goals and standards in corroboration with Optometrists.

Accountable for sales, special promotions, and staff training.

EYESEE VISION SOLUTIONS 1/03 to 7/08

General Manager / Part Owner

Scope: Launched operations from the ground up.

Hired and trained Opticians.

Accountable for sales, incentives, inventory control, scheduling, merchandising, and contract negotiation.

Submitted insurance claims.

EDUCATION

Broward College Weston Center Fort Lauderdale, FL

Technology: WorkDay MS Word MS Excel

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