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JONA DIAZ

Contact Number: +971-**-**-**-***

Email Address: adjwul@r.postjobfree.com

Address: Ohana building. Hamdan St. Abu Dhabi

Available to Join Immediately

Career Summary

An innovative admin professional with more than 7 years impressive experience in Admin and reception and 2 years’ experience as sales executive. I have extensive knowledge in customer service. I have strong organizational and leadership skills. Good communication skills allow me to make good interaction to the clients. I have following competencies: Telephone and front desk reception, customer service, database and records management, complaint handling, filing and data entry.

Education:

Facebook and Instagram

• Prepares documents for signing, approval and record keeping.

• Arrange travel plans including air fare, hotels, transportation etc.

• Troubleshoot any requests set forth by management and figuring out solutions to various tasks

• Make sure all the concerned people and parties are properly communicated to handle phone calls, emails, inquiries and any for call in orders.

• Field all inquiries for requests, orders, proposals and business information.

• Prepares power point presentations and turn around proposals.

• Information gathering and information monitoring.

• Coordinate and monitor job task timelines and ensure deadlines are met.

• Planning project work effectively with management

• Make sure everything is in order and the Managements time is kept efficiently

• Coordinate managements calendar and appointments

• Oversee certain elements of our various company’s social media accounts eg. Bachelor of Education - March 2001

University of the San Agustin (Iloilo City, Philippines) Work Experience:

AZIZI Developments LLC - Largest Private Real Estate Developer in Dubai, U.A.E Administration Officer (February 2016 – Oct 2019)

2

• Understanding and executing staffing requisition, requirements and issues from all departments

• Sourcing candidates via recruitment agencies and job online advertisement

• Screening the candidates by resume shortlisting, phone interview and personal interviews with coordination with the concerned departments & background verification of the shortlisted candidates.

• Issuing Letter of Employment to the selected candidate

• Review, update and maintain proper filing such as employees’ medical insurance policies.

Burjeel Hospital

Patient Coordinator (Feb 2014 - Jan 2016)

• Creating an unmatched patient experience.

• Managing patient referrals by scheduling those appointments and completing authorizations.

• Welcoming patients and conducting check-in with required forms

• Collect co-pays

• Updating patient information and making changes in electronic medical record platform

• Scheduling appointments within electronic medical records platform

• Managing phone lines by answering, taking messages, and conducting outbound calls as instructed

• Managing patient referrals by scheduling those appointments and completing authorizations

• Requesting medical records, routing documents to clinical staff for review, and uploading documents into electronic medical record platform

• Assisting new patients with paperwork

• Assisting with community room events

• Other duties as assigned

• Performing various management support activities.

• Maintaining the general filling system and filling all office correspondence.

• Preparing and drafting reports and office correspondences.

• Receiving all incoming correspondence and routing it to appropriate department/individual.

• Recording minutes of meeting.

• Arrange meetings schedules and preparation of meeting rooms. Talal Al Tamimi & Legal Consultant, Dubai, UAE

Office Secretary (March 2012 – Feb 2014)

3

feedback.

• Studying existing and potential wholesale customers/dealers.

• Customer service and assistance to customers.

Skills:

Strong in Written, Verbal and Interpersonal Communication Attention to detail

People person skills

Public Speaking and Costumer- Service Skill

Organizational and planning skills

Advanced knowledge and experience using several office software such as Microsoft Office Programs (Excel, Word, PowerPoint)

Very Good at Event Organizing and Management

Reference: Upon request

• Responsible for achieving in-store sales target.

• Upselling of additional Adidas products to walk-in customers.

• Daily updates and reporting to store manager on sales performance and customer Adidas (Dubai, UAE)

Sales Representative ( March 2010 – Feb 2012)

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