Curriculum Vitae

Biographical data

First Name/s: Molebatsi Maputle Khethiwe

Surname: Ngubeni

Date of Birth: 15 February 1990

ID Number: 900**********

Physical Address: 1225, Hartwood St, Ceturion, Gauteng

Postal Code: 0157

Cell phone: 074*******/063*******

e-mail address: adjwc0@r.postjobfree.com

Nationality: South African (Black)

Citizenship: South Africa

Languages: Fluency: English; Zulu

Speak: English; isiZulu; SeTswana; Afrikaans

Write: English; Afrikaans

Driver’s License: (Code 10)

EDUCATION

High School:

Highest Grade Passed: Grade 12

Year: 2007

School: Midrand High school

Subjects: Art, History, Computer studies,

English, Afrikaans

Tertiary:

Year: 2008-2009

Institution: International Hotel School

Course: Professional cookery

Subjects: City and guilds, wine course (intro)

Institution: Tshwane South College

Course: Hospitality and Catering services N4-N6

Year: 2009 June- Jan 2011

Major Subjects: Catering theory and Practical, Applied management, Food and Beverage Operations.

Minor Subjects: Nutrition and Menu Panning, Computer Practice, Sanitation and Safety, Entrepreneurship, Communication and Human Relations

Institution: Alliance Francaise; French course (beginners) A1.1 level

Year: June 2011-Dec 2011

Institution: Tshwane South College:

Course: Business Management, N4-N6

Modules: Major Modules: Public Relations, Entrepreneurship & business management, Sales, Computer practice

Year: January

Institution: Alliance Françoise

Course: French course (beginners) A2.1

Year: January 2016- 2019 (ongoing)

Institution: University of Fort Hare

Course: Bachelor of Social Sciences

Modules: Majors: Psychology and Scociology

Minors: Politics, development studies, philosophy, development studies

Skills:

Computer Skills: MS Office, GAAP, Internet, micros, Hotelier, Room master

Work Experience:

Year: Jan 2008 – Jan 2009

Company; Le Franschhoek Hotel and Spa 5*

Alpine heath Resort 4*

Occupation: Chef trainee

Employer: Three cities/International hotel school

Year: Feb 2009- Dec 2010

Company: Mugg & bean, Midrand

Occupation: Manager (full time)

Employer: Steve Nel

Duties:

recruiting, training and supervising staff

Overseeing stock levels, doing stock take and ordering supplies.

making shift schedules

handling customer enquiries and complaints

taking reservations

problem solving

keeping statistical and financial records and doing daily cash ups

dropping cash in safe and minor banking, preparing cash drawers and providing petty cash as required.

closing and opening up shop

ensuring food is of the highest standard

Helping in any area of the restaurant when circumstances dictate

Reasons for leaving: studies

Year: July 2010-December 2010

Company: Pavloba Executive Lounge

Occupation: Public Relations & Sales Representative

Employer: Kamesh Maharaj

Duties:

The marketing and promotion of a new business and social venue

Building and maintaining the database

Ensure that the branding of the venue is correct

Finding possible clientele to make use of the venue

Passing out of leaflets and information booklets about the venue

Promoting sales

Ensuring the highest standards of products and services

Reason for leaving: it was a temporary arrangement. It was a new venue. They needed assistance to get it off the ground.

Internship: Midrand Executive Hotel

Occupation: Reservationist

Year: December 2010- January 2011

Employer: Micheal Wright

Duties:

Processes reservations by mail, telephone or referral, sales office, other hotel departments, and travel agents.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Prepares letters of confirmation and communicating reservation information other departments. Processes cancellations and modifications and promptly relays this information to all departments

Process advance deposits on reservations. Monitor advances deposit requirements.

Track future room availabilities on the basis of reservations.

Develop room revenue and occupancy forecasts.

Preparing expected arrival list for front office use and assist in preregistration activities when appropriate.

Handle daily correspondence, responds to enquires and makes reservations as needed and ensure that files are kept up to date.

Maintains a clean and neat appearance and work area at all times.

Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.

Walk around with the client and ensuring that they secure whatever services they are in need of.

Getting information about areas of interest in order to target more clients in particular seasons and making arrangements for clients travel programs.

To be aware of all front office procedures and assist with reception duties when required.

To be fully aware of and adhere to health and safety, procedures

Willing to undertake any reasonable request made by management in any other areas of the house.

Reason for leaving: it was a holiday job. I was filling in for someone.

Year: Jan 2011- May 2011

Company: 12 decades hotel

Occupation: duty manager/reservationist

Employer: Living hotels-David, Jonathan Liebman

Duties: Front of house duty manager

Reason for leaving: It was a difficult and uncomfortable work environment.

Year: 2013 June- 2013 Aug

Occupation: LLB (1st year law NMMU) intern

Company: Maharaj & Moodley law firm

Employer: Kamesh Maharaj & Jaya Moodley

Duties:

Make draft for legal possible arguments

Liaise with clients

Provide client with possible legal solutions

File appeals

Review laws, disciplinary codes, company policies

Reason for leaving: intern

Year: March 2014-june 2014

Occupation: Duty Manager

Company: Pegasus hospitality/ Lodge on main guest house

Employer: Candice

Preparing meals for guests (breakfast and dinner)

Processes reservations by mail, telephone or referral, sales office, other hotel departments, and travel agents.

Creates and maintains reservation records by date of arrival and alphabetical listing.

Prepares letters of confirmation and communicating reservation information other departments. Processes cancellations and modifications and promptly relays this information to all departments

Process advance deposits on reservations. Monitor advances deposit requirements.

Track future room availabilities on the basis of reservations.

Develop room revenue and occupancy forecasts.

Preparing expected arrival list for front office use and assist in preregistration activities when appropriate.

Handle daily correspondence, responds to enquires and makes reservations as needed and ensure that files are kept up to date.

Maintains a clean and neat appearance and work area at all times.

Promotes goodwill by beings courteous, friendly, and helpful to guests, mangers, and fellow employees.

Walk around with the client and ensuring that they secure whatever services they are in need of.

Getting information about areas of interest in order to target more clients in particular seasons and making arrangements for clients travel programs.

To be aware of all front office procedures and assist with reception duties when required.

To be fully aware of and adhere to health and safety, procedures

Willing to undertake any reasonable request made by management in any other areas of the house.

Year: June 2014 – March 2015

Occupation: Casual waitress/hostess/promoter

Company: Various

Duties:

prep dinner service cutlery

doing dishes

greeting serving guests

cleaning service and guest seating areas

ensuring food is served on time

attending the customers’ requests in a timely, efficient manner

Year: Begin in April 2015 – June 2015

Occupation: head chef

Company: Bacon on Bree (Bree street, Cape Town)

Employer: Richard and Jaqueline Bosman

Duties:

Reasons for leaving: contract was terminated by employer

Year: June 2015-December 2015

Occupation: Restaurant manager

Company: Sticky fingers BBQ

Employer: Bongani Magama Tungamirai

Duties:

recruiting, training and supervising staff

overseeing stock levels Checking stock levels and ordering supplies.

producing staff rosters

handling customer enquiries and complaints, taking reservations

greeting and advising customers

problem solving

keeping statistical and financial records

doing daily cash ups, dropping of cash in safe and minor banking, closing and opening up shop

ensuring food is of the highest standard

Preparing cash drawers and providing petty cash as required.

Helping in any area of the restaurant when circumstances dictate

Reasons for leaving: I was returning to university in January 2016

Year: November 2016- January 2019

Occupation: full time student and part time cook and cleaner

Employer: I did part-time work as a cook or cleaner with various employers

Reasons for leaving: they were only peace/part-time jobs.

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