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Manager Back Office

Location:
Kolkata, West Bengal, India
Salary:
15600
Posted:
February 04, 2021

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Resume:

CURRICULUM VITAE

SANJOY HAZRA

VILL: KONNAGAR,

P.O-KONNAGAR, 91-974******* / 891*******(M)

PS-UTTARPARA,

DIST: HOOGHLY adjw7h@r.postjobfree.com

PIN – 712235.

Page 1 of 2

OBJECTIVE:

Being a committed team player, I want to be a part of a renowned organization, to contribute towards the growth of the Organization, based on my expertise and to further my personal capabilities by learning from the new exposure within the organization.

Expertise Summary

Expertise in Team leader work.

A quick learner with ‘Can do’ attitude

TECHNICAL QUALIFICATIONS:

Complete Basic Knowledge in Computer with Ms Word, Excel. ACADEMIC QUALIFICATIONS:

Examination Passed Institution Year Div/Grade

B.Com University of Calcutta 2005 2ND

H.S (10+2) W.B.C.H.S.E 2002 2ND

M.P (10) W.B.B.S.E 2000 1ST

.

WORK EXPERIENCE:

1) Working in BANDHAN KONNAGAR in the (Targeting the Hard Core Poor Program (THP) Department as a Branch Manager from Feb 2017 to till Date.

Key Responsibilities

Daily attendance report maintains.

Reporting of daily activities in prescribed formats.

Timely escalation to Area Coordinator for critical and abnormal matters.

To bring economic, social and inspirational changes in the lives of the hard core poor families.

CURRICULUM VITAE

SANJOY HAZRA

VILL: KONNAGAR,

P.O-KONNAGAR, 91-974******* / 891*******(M)

PS-UTTARPARA,

DIST: HOOGHLY adjw7h@r.postjobfree.com

PIN – 712235.

Page 2 of 2

To help extremely destitute women having no asset base or alternative source of income, are highly vulnerable to shocks, deserted by husbands, and mainly dependent on begging, wage labor, etc.

To help the hard core poor families graduate to mainstream finance at the end of 24 months intervention (via grant support).

2) Working in Skipper Limited as a Commercial Accounts Assistance (Dept. – Tower – Finance) from August 2015 to till Dec 2016. Key Responsibilities

Daily attendance report maintains.

Reporting of daily activities in prescribed formats on mail.

Timely escalation to AGM for critical and abnormal matters.

Handling all type of critical bills & solving issue if any.

Visit to out of state office for bills purpose (for payment).

Tour Planning for client visit.

Any vital problem then talks to our AGM.

Out of state visit store and power grid office for bills purpose and clearing About payment.

Handling all sorts of Operational and back office job. 3) Working in Kaj Consultancy Private Limited (Tranistics Data Technologies -

"For All Your Data Needs”) Salt lake Kolkata as a back office (Data Cleansing

- Associate) Non Voice from May 2013 to July 2015. Key Responsibilities

Daily attendance report maintains.

Reporting of daily activities in prescribed formats. CURRICULUM VITAE

SANJOY HAZRA

VILL: KONNAGAR,

P.O-KONNAGAR, 91-974******* / 891*******(M)

PS-UTTARPARA,

DIST: HOOGHLY adjw7h@r.postjobfree.com

PIN – 712235.

Page 3 of 2

Handling all types of billing in data for cleansing

Any vital problem then talk to our client

Everyday data send through mail.

4) Working in Tech Mahindra DLF sec-v Kolkata (RTL Kolkata Process) as a Customer Satisfaction Representative from Sep 2010 to July 2012. 5) Working in Magus Customer Dialog Pvt Ltd sec-v Kolkata (Airtel Bengal 121 Process) as a Customer Dialog Executive from May 2009 to Sep 2010. Key Responsibilities at Previous Two Companies

Daily attendance report maintain

All types of customer handling

Customer issues and query resolve on call

Senior call handling

If any problems are query not short out in call then mail to TL or Manager. 6) Worked in Airtel ARC Point (Lokenath Enterprises Add: 40 G T Road Uttarpara Hooghly Pin: 712258) as a Backend from Oct 2006 to Apr 2008. Key Responsibilities at Previous Companies

Daily attendance report maintain

All types of customer handling.

Customer issues and query resolve direct in point.

Airtel prepaid and postpaid sim sales, easy recharge handling.

If any problem is query not short out then mail to TL or Manager. CURRICULUM VITAE

SANJOY HAZRA

VILL: KONNAGAR,

P.O-KONNAGAR, 91-974******* / 891*******(M)

PS-UTTARPARA,

DIST: HOOGHLY adjw7h@r.postjobfree.com

PIN – 712235.

Page 4 of 2

PERSONAL DETAILS:

1) Permanent & Current Address : 421 Arabinda pally, P.O- Konnagar,

P.S- Uttarpara,

Dist- Hooghly,

Pin- 712235.

2) Father’s Name : Sanatan Hazra

3) Date of Birth : 13

th

Jan 1984

4) Nationality : Indian.

5) Religion : Hinduism.

6) Caste : Sc.

7) Marital Status : Married.

8) Linguistic Abilities : Hindi, Bengali & English. Declaration:

I hereby declare that all the information furnished above are true to the best of my knowledge and belief.

Date:16/06/2020 Sanjoy hazra

Place: Konnagar (Signature)



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