Asst. Store Manager

IVEE KRIS C. ECHECHE

#**A Sitio Uno St. Sangandaan Caloocan City,1408

Mobile no. 095********

E-mail: *************@*****.***

JOB HISTORY:

POSITION: ASST. STORE MANAGER

LENGTH OF SERVICE : NOVEMBER 13, 2019 TO PRESENT

COMPANY NAME : ROBINSONS SUPERMARKET CORPORATION

●JOB DESCRIPTION : Mainly charge of Fresh and Bakery Department that includes monitoring, organizing, inventory and delegating tasks to people. Observe proper sanitation and hygiene related to fresh items and other products. Assisting and support the Store Manager in terms of decision making, day to day operations of the retail store and ensuring that store personnel provides exceptional service.

POSITION: CUSTOMER SERVICE HEAD

LENGTH OF SERVICE : FEBRUARY 19, 2019 TO JULY 19, 2019

COMPANY NAME : GOTHONG SOUTHERN SHIPPING LINES INCORPORATED

JOB DESCRIPTION : Overall incharge of client bookings. Monitors daily cargo loading, shipment delays and vessel status. Participates in weekly sales and marketing meeting. Responsible for interview potential candidates and evaluates people.

POSITION: ASSISTANT MANAGER

LENGTH OF SERVICE: APRIL 10, 2017 – APRIL 24, 2018

COMPANY NAME: Melco Resort Leisure (Philippines) Corporation

JOB DESCRIPTION: Oversees the entire restaurant operation, assisting the restaurant manager in conducting or analyzing Profit and Loss reports, handles interview to hire potential candidates. Monitors daily revenue to achieve budget. Evaluating employee performance and collaborates with management team on employee and customer service issues. Responsible of doing the weekly roster.

POSITION: RESTAURANT SUPERVISOR

LENGTH OF SERVICE: July 14, 2014- April 10, 2017

COMPANY NAME: MCE Resort Leisure (Philippines) Corporation

JOB DESCRIPTION: Plans, organize, directs and control the flow of service in pool and dining areas.

Monitors revenue, inventory and ensure the sanitation and safety of the outlet. Coach and evaluate the performance of each staff member and conducts necessary training.

POSITION: ASSISTANT WAITRESS

LENGTH OF SERVICE: January 13, 2011 – April 30, 2014

COMPANY NAME: Norwegian Cruise Line

JOB DESRCIPTION: Provides assistance and support to designated waiters or waitress whilst working in the dining room to ensure efficient and seamless service delivery of all meals to the guests. to tables. Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed. Responsible of serving bread and butter on the table, pick up and delivery of food and beverage to work stations. Participates in weekly mandatory boat drill sets by the U.S. coastguard standards.

POSITION: CAPTAIN WAITRESS

LENGTH OF SERVICE: October 13, 2011 – January 7, 2012

COMPANY NAME: The Richmonde Hotel Ortigas

JOB DESRCIPTION: Over all in charge of room service and lobby café. Ensuring the smooth flow of operation and customizing guest’s expectation. Maintaining the standards of service at the highest possible level.

POSITION: RESTAURANT CAPTAIN

LENGTH OF SERVICE: July 2009- March 2010

COMPANY NAME: The Address Dubai Mall Hotel

JOB DESRCIPTION: Under the general guidance and supervision of the Food and Beverage Director and within the limits of established Resort Policies, Procedures and Food and Beverage Manual. To plan, organize and direct the overall Food and Beverage Operation and administration of the outlet as well as to maintain established quality standards.

POSITION: SERVICE LEADER

LENGTH OF SERVICE: December 2005- July 2009

COMPANY NAME: Shangri-la’s Barr Al Jissah Resort & Spa Hotel

JOB DESCRIPTION: Directs and monitors the operations in reception and dining areas. Handling daily wine inventories and ensures the effective training and motivation to administer others.

POSITION: WAITRESS

LENGTH OF SERVICE: February 2004 – December 2005

COMPANY NAME: Blue Elephant Bahrain

JOB DESCRIPTION: Responsible for coordinating the entire station and communicating with front- and back-

of the house personnel to provide a dining experience that meets guest expectations.

POSITION: CASSIERE / BARISTA

LENGTH OF SERVICE: September 2002 – June 2003

COMPANY NAME: Allegro Caffe Italiano

JOB DESCRIPTION: Both in charge of the counter and dining areas.

Responsible of conducting product inventories.

POSITION: CUSTOMER SERVICE ASSISTANT

LENGTH OF SERVICE: September 2001-February 2002

COMPANY NAME: Max’s Restaurant,Robinson’s Place Manila

JOB DESCRIPTION: Customizing guests needs according to their satisfaction.

CROSS EXPOSURE TRAINING: Front Office Department

December 01 to December 28, 2008

Shangrila’s Barr Al Jissah Resort & Spa

ON THE JOB TRAINING:

COMPANY NAME: COPTHORNE ORCHID HOTEL SINGAPORE

TRAINING PERIOD: October 2000 – April 2001

COMPANY NAME: MANILA MIDTOWN HOTEL

TRAINING PERIOD: October 1999 – April 2000

SEMINARS AND TRAINING ATTENDED:

Bar Up selling Techniques Basic CPR

January 14, 2014, Norwegian Breakaway March 26, 2015, Melco Resort Leisure (Corporation) Phil.

Security Awareness Training Basic Safety Training (Safety of Life at Sea)

January 20, 2012, Norwegian Sky May 27, 2011, The Maritime Training Center of the Philippines

Boecher Hygiene Training Food Safety Management Training

July 2009, the Address Dubai Mall Hotel March 2009, Shangri-la’s Barr Al Jissah Resort & Spa Hotel

Trainer Skills

February 2008, Shangri-la’s Barr Al Jissah Resort & Spa Hotel

Life and Safety Management

November 2007, Shangri-la’s Barr Al Jissah Resort & Spa Hotel

Shangri-la Care II- A Way to Recover Customer Loyalty

September 2007, Shangri-la’s Barr Al Jissah Resort & Spa Hotel

Wine, Liquers and Spirits Training

July 2007, Shangri-la’s Barr Al Jissah resort & Spa Hotel

Table Management System, Moreton Bay and Infrasys Training

February 2007, Shangri-la’s Barr Al Jissah resort & Spa Hotel

The Spirit of Hospitality

June 2006, Blue Elephant Restaurant Bahrain

Team Building and Leadership Training

SKILLS:

Computer literate, team player, excellent in written, oral and interpersonal communication skills. Knowledgeable in operating Moreton Bay/Red Rock system, Itrak, Hotsos, Oasys, Infrasys and Table Managemenent System/Respak/Silverwhere Excellent in hostessing and waitering. Able to perform wine inventory. Can operate Opera System.

EDUCATIONAL BACKGROUND:

Collegiate : Philippine Women’s University 1996 – 2002

Bachelor of Science in Hotel and GRADUATE

Restaurant Management

PERSONAL BACKGROUND:

Civil Status: Single Weight: 120 lbs.

Birthday: June 10, 1979 Height: 5’ 4”

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