Dileep Kumar H.No.-C**,*nd Floor,

Date of Birth: 15-Feb-1984 Ashok Vihar Phase-2,

Email- adjw45@r.postjobfree.com Gurugram, Haryana.

Contact No. : 813******* Gurugram – 122001.

Objective

To commit myself with a growth-oriented enterprise and strive to achieve the goals of the organization, contemplating sustained individual growth through my skills, hard work, experience and self-improvement, in a demanding and challenging work/working conditions.

Profile:

Working in Logistics Operation\International Logistics and custom clearance.

(SPA CARE), having 12+ years of experience in logistics Operation/International logistics operations.

Use strong quantitative and analytic abilities to integrate and analyses data and share insights with the management as a result of the analyses.

Ability to translate business problems into most efficient and effective analysis plan; execute the analysis including data pull, data preparation and report preparations.

Quick and inquisitive learner, flexible and detailed oriented ensuring high quality outputs towards customer satisfaction.

ACADEMIC CREDENTIALS

PGDCA from IGNOU, New Delhi 58% (2006)

BCA from Magadh University, Bodhgaya 67% (2004)

XII (BISEB) from Bihar Board, Patna 65% (2000)

X from Bihar Board, Patna 66% (1998)

Professionnel Expérience :

Company

Designation

Period

RBS(Royal Bank Of Scotland)

Banking Officer (Operations).

Jan-2008 – Jul-2010.

Awari Technology Ltd.

S.C.M Executive.

Aug-2010 – Oct-2011.

Pure Home Decor Pvt. Ltd.

Assistant Manager Operations.

Nov-2011 – Sep-2014.

Myntra Jabong India Pvt. Ltd.

Assistant Manager International Logistics.

Oct-2014 – Nov-2018.

SPA CARE

Manager Logistics.

Dec-2018 – Till Date.

Technical Skills:

Operating System

Windows 98/XP/2K(Prof.)/2007/2010

Database

MS Access, SQL Server

Technologies

HTML, XML, JavaScript, Excel, MS-Word, Power Point

CAREER HIGHLIGHTS:

Organisation : SPA CARE.

Role : Manager Logistics. (Dec-2018 – Till Now)

Description : Handling Logistics.

Preparing the Sale invoices and taking care of all inventory record of sale and return. We are focusing on improve the delivery TAT of Sales and purchase the products and as well as reduce the courier cost.

Verifying the all bills of our courier partner before submitting to the accounts and if anything wrong or not as per contract then we are debiting the amount from that bill or ask revised bill for process further. Verifying all bill on timely and handover to the accounts department to do the payment as per given TAT so that our courier service not affected due to the payment delay from our side.

Managing pickup and delivery as per given TAT so that our order fulfill on the given TAT and minimize the order cancellation and improve the customer satisfaction. Making tracker for track all marketplace and outright shipment. We have improved the service of our courier partner and reduce the freight cost of the shipment. Generating the Goods Receiving Note (GRN) and make report and update to the vendors.

Continuously doing business development in terms of price negotiation from our vendor, data analysis and reviewing scope of opportunity towards cost reduction and increase our chances to success in the field of business.

Deep dive performance analysis of our courier partner with lowest cost.

Creating regular performance summary of our entire courier partner in team meetings.

Regular catch-up with logistics head and creating yearly performance summary to present higher management.

Collating, synthesizing and analysing data, preparing reports and summary and deriving insight post sales data.

Adept in making excellent dashboards with high standards of formatting, multiple charts and tables that help in depicting accurate courier partner performance.

Supports multiple ADHOC requests along with regular reporting i.e Impact of our performance in market.

Organisation : Myntra Jabong India Pvt. Ltd. (www.Jabong.com)

Role : Assistant Manager International Logistics. (Oct-2014 – Nov-2018)

Description : Handling International Logistics (Import\Export) and warehouse operation.

Arranging pickup, clearance and delivery as per given TAT so that marketplace order fulfill on given TAT and minimize the order cancellation and improve the customer satisfaction. Making tracker for track all marketplace and outright import shipment. We have improved the service of our Freight forwarder, CHA and CHA transporter and reduce the cost of Import shipment. Generating the Good Receiving Note (GRN) and make report and update to the vendors, buyers and our marketplace team.

Quality check of the products for all imported brand(Next, Mango, Esprit, New Era, Dorothy Perkins, Top Shop, Top Man, Tom Tailor, Losan, The North Face, Merrell).

Making export invoice, Bank documentation for GR Waiver and duty calculation of each return item for duty drawback under section-74 from custom. Prepare all custom documentation like GR waiver, export invoice, export packing list, import invoice, duty payment challan and custom declaration for process the Next export shipment. We have improved the delivery TAT of Export and reduce the cost of export shipment as well.

Verifying the all bills of freight forwarder and CHA (Customs House Agent) before submitting to the accounts and if anything wrong or not as per contract then we are debiting the amount from that bill or ask revised bill for process further. Verifying all bill on timely and handover to the accounts department to do the payment as per given TAT so that our service of Import\export not affected due to payment delay of our freight forwarder and CHA.

Verifying the BOE (Bill of Entry) for Imported Invoices and handover to accounts department to do the payment of our supplier as per given TAT so that import are not affected due to payment delay.

Supporting to customer care team regarding all the operations related queries and customer escalations.

Continuously reviewing scope of opportunity towards cost reduction.

Reviewing Inventory status regarding product available or not and generating report and sharing with all buyers and merchandisers.

Deep dive performance analysis of our freight forwarder and our CHA (Custom House Agent) with lowest cost.

Creating regular performance summary of all our freight forwarder and CHA in team meetings.

Regular catch-up with logistics head and creating yearly performance summary to present higher management

Collating, synthesizing and analyzing data, preparing reports and summary and deriving insight post sales data

Adept in making excellent dashboards with high standards of formatting, multiple charts and tables that help in depicting accurate freight forwarding and CHA performance.

Supports multiple adhoc requests along with regular reporting i.e Impact of our performance in market.

Organisation : Pure Home Decor Pvt. Ltd.

Role : Assistant Manager – Operations. (Nov-2011 – Sep-2014)

Description : Handling Product Flow and Order fulfilment.

Handling PO Generation, Vendor follow-ups and arrange product from the vendor.

Handling Inward of the products and generating the Good Receiving Note (GRN) and make report and update to the vendor and buyers.

Handling Quality Check of the products.

Handling Inventory and order fulfillment for dispatching the order to the customer.

Handling Product RTV (Return to Vendor).

Supporting to customer care team regarding all the operations related queries and customer escalations.

Continuously reviewing scope of opportunity towards cost reduction.

Working as a liaison between vendors and Client.

Reviewing Inventory status regarding product available or not and generating report and sharing with all buyers and merchandisers.

Organisation : Awari Technology Pvt Ltd. (Fashion and you)

Role : Executive – Supply Chain Management (Aug-2010 – Oct-2011)

Description : Handling Product Flow

Handling Monthly MIS reports regarding orders placed, dispatched and received by customer

Vendor management of courier partners for all the services rendered across Pan India

Giving back end support to customer care regarding all the operations related queries.

Continuously reviewing scope of opportunity towards cost reduction.

Handling escalations regarding dispatches, deliveries and reverse pickup.

Working as a liaison between vendors and Client.

Data Analysis.

Involved in regular interactions with Customer support team to provide on time support and contributed to maintain very high level of customer satisfaction.

Organisation : Royal Bank of Scotland (RBS)

Role : Banking Executive. (Jan-2008 – Jul-2010)

Description : Handling Settlement process for Banking and Cards.

Handling Monthly MIS reports regarding Settlement raised and done on the system. How much amount loss booked on monthly basis.

As well as daily MIS reports regarding Settlement raised and done on the system.

All type of Blocking/Unblocking over cards and banking accounts.

Settlement letter processing and related queries.

Settlement Process for cards and banking and related query.

Backend support system for the collections.

MIS team to managing the provisioning system for RBS.

Query resolution services team to resolve the customer label query.

Interest:

Operations and Manpower management.

Contact this candidate