Harpreet Saini

KPL Papers Colony,

Q. No. B-**, Saila Khurd

Hoshiarpur

Mobile-991-***-****

E-mail:- adjw3c@r.postjobfree.com

Career Summary;

Sales professional having more than Ten years’ experience in sales and marketing seeking a challenging growth oriented career in field of sales and relationship with endeavor to become an asset of the organization by getting expertise in relationship management, branch operations and contributing for organization growth.

Present Status

Presently working at HDFC Bank Ltd at Saila Khurd,Distt. Hoshiarpur as Personel Banker since Oct’2017.

Responsible for handling all types of customer queries of walk in customers

Handling of day to day branch operations

Custodian of deliverables (Cheque books, ATM, debit cards, welcome kits) And Instant kits etc.

Responsible to process all type of customer instruction on daily basis.

Previously at HDFC Bank Ltd at Chandigarh from Dec. 2006 to Aug’2009

As Relationship Manager with Merchant Acquiring department.

Responsible for signing up of new merchants,

Cross selling the CA, CC, LAP and POS OD etc.

Responsible for business development, encouraging merchants to maintain good current account floats.

Facilitating merchants by POS OD to ensure exclusive presence and maintain long term relationship.

Ensuring quality customer services delivers to customers.

Professional Experience:

1. I-solution India Pvt.Ltd. As a Business Development Manager from Nov. 2005 to Nov 2006

2. ICICI Bank – Card Acceptance (Payment solutions) Direct sales team/ Chandigarh /1June 04 to October 2005 as Business development Manager

Responsible for business development and finding new areas of growth by marketing.

Planning and implementing business promotion strategies to increase revenue.

Developing and maintaining relationships with merchants adhering professional growth.

Signing up new merchants.

Generating reports for merchants and for in house purpose.

Ensuring quality of customer services delivered to clients, responsible for the team of Business development Executives

3. ICICI Bank credit cards- Direct Sales team/chd. Dec’03 to May 04. Training/business manager.

Responsible for ensuring the policies and procedures laid down by the company are adhered to and also to ensure that the team has clear constant understanding of new products and procedures.

Responsible for identification, evaluation and preparation of plan.

Measuring the productivity both in terms of quality and quantity.

Competition management and recruitment of force on street.

Managed team of Marketing and telemarketing executive.

4.Mega Marketing Chandigarh/June 02 to Nov 03/ Relationship Officer

Mega Marketing was marketing unit (DSA) of Citi Bank credit cards and merchants acquiring. Now franchise of ICICI bank.

Relationship officer – Territory – Chandigarh, HP.

Developing and maintaining relationships with merchants adhering professional growth.

Signing up new merchants.

Generating reports for merchants and for in house purpose.

Ensuring quality of customer services delivered to clients responsible for the team of relationship manager.

Achievement:

Responsible for increase in approval rate- increased by 25%.(credit cards)

First person at Chandigarh in team of ICICI to achieve target by 150% and to achieve 3.5 Crore (July’04) and 145% July 05 and maintain the consistency.

Won gold coin in visibility contest (national level).

Strengths:

Strong Interpersonal & communication skills.

Positive attitude towards works, people and sensitivity to service excellence

Professional Qualifications;-

MBA Marketing Management

Master in Public Administration.

Three-year diploma in chemical engineering.

Computer Competencies:

Proficiency in MS Office.

Personal Details:

Birth Date March 7th 1976

Language English, Punjabi, Hindi

Hobbies Traveling, Reading

Reference:

Will provide if required

Date:

Place: Harpreet Saini

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