Martina Hrnciarova

adjw10@r.postjobfree.com

***-**** ******** *****, *******, BC 604-***-****

Profile

Detail-focused multitasking, analytical Administrator with proven customer relations skills. Noted for ability to work without supervision as well integrated team member, willingness to “accept any challenge” and dedication “to excel and deliver above and beyond.”[1]

Libra Envelope Port Coquitlam, BC

Project and Health Compliance Administrator June 2019 to March 2020

Wrote, proofed, labeled and filed confidential correspondence and spreadsheets.

Reminded employees of timesheet deadlines, audited submitted timesheets for accuracy, approving and submitting for payroll.

Receive and verify invoices and purchase orders for goods and services.

Tracked, assisted and provided with all required safety tickets, prepared regulatory safe work procedures in compliance with WORK SAFE BC.

Manages safety-related training records, accident reports and other documents electronically and in paper

Verified invoices and prepares documents for signature; processes expense claims and maintains related records.

Supervised new hires, ensured all documents were filed quickly and accurately.

Process daily filed paperwork

Café Artigiano Burnaby, BC

Shift Leader Barista October 2018 to May 2019

Processed customer orders and ensured excellent customer service. Leading, motivating and delegating other employes to provide best customer service. Inventory management

Awarded for best newcomer employee of the year

Provided continual supervisory support for other locations

Manpower Slovakia – assigned to IBM ISC s.r.o. Bratislava, Slovakia

Asset Management Analyst for SAD June 2017 to July 2018

Activated, deactivated and disposed Hardware and Software.

Updated and audited company’s HW and SW databases.

Communication and collaboration with management on European level

Effective communication with external vendors.

Checking for matching requests and taking appropriate action

Data entry with high accuracy

Trained new staff.

Sciue Café Vancouver, BC

Barista/Supervisor January 2015 to March 2017

Provided courteous and efficient customer service and processed transactions. Mentored and scheduled staff. Ensured that food, drinks and service meet quality standards. Ordered and maintained inventories.

Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders.

Effectively multitasked while remaining courteous in a fast-paced environment.

Manpower Slovakia – assigned to IBM ISC s.r.o. Bratislava, Slovakia

Internal Controls Specialist – SOX compliance September 2010 to May 2014

Performed large volume of SOX compliance testing according to IBM internal regulations, laws of USA and legislation of tested country.

Carried out risk analyses, recommended process improvements and helped define root cause of issues.

Identified faulty processes that helped avoid fraud.

Reported deficiencies found on worldwide level as well as assisted in setting of an action plan and remediation process.

Effective communication with senior management, peer colleagues, internal and external customers through conferences calls or face to face meetings

Built strong relationships on workplace.

General and ad hoc administrative tasks.

Education

Co-op Honour Diploma in Hospitality Management, Arbutus College, Vancouver BC, 2016

Bachelor of Science and Business Administration, City University of Seattle, Trencin, Slovakia, 2010

Major: Business Management (All courses taught in English)

Computer Skills

Intermediate user of Microsoft Office Suite(Word, Excel, PowerPoint, Outlook), Google Suite, Lotus Notes, various black screens and databases, including Oracle, Typing, Quickbooks

[1] All quotations from reference letter.

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