Administrator

CURRICULUM VITAE OF PRISCA KHUNWANA

Personal Details

Surname : Khunwana

First name : Ndivhuho Known as (Prisca)

Gender : Female

Date of Birth : 30 December 1974

Residential Address : 84 St Georges street

Bellevue

2198

Postal Address : Same as Residential

Marital Status : Divorce

Dependants : Two Kids

Contact number : 078-***-****/081*******

011-***-**** (W)

Citizenship : South African

Education Qualification

High School Attended : Mphephu High

Certificate Obtained : Matric

Year : 1995

Subjects Passed : English, Afrikaans, Venda,

Economics, Accounting

Tertiary Qualification

Institution : Funda Community College

Year : 1997

Certificate Obtained : Office Automation

Subjects Passed : Ms-Windows 3.1,Ms-Word 3.1

Ms-PowerPoint 3.1, Ms Dos Version 6.0

Business Communication

Institution : Educon Business College

Year : 1997-1998

Diploma Obtained : Secretarial Diploma

Courses Completed : Windows’, Ms-Word, MS Excel

Introduction to PC

Uncompleted Course : A+ Certification

Year : 2000

Employment History

Hospitality & General Provident Fund (Borwa Financial Services)

From: March 2014 till now

Employed as GLA/Trust Administrator for Section 37C

CONDENSED LIST OF DUTIES:

· Administration of death claims.

· Communicating with dependants/attorneys/company - written and verbal.

· Obtaining documentation in preparation for payment.

· Paying claims, pledges and advances.

· Interviewing claimants/attorney representatives.

· Completing and submitting necessary statistical reports.

. Recommendations

. Paying monthly pensions to the beneficiaries

Employed as Claims Administrator for Provident Funds & Retirement Funds. 2014-2015 June

Receive and assess withdrawal claims from the Provident Fund.

Request outstanding docs

Processing of claim

Apply for tax

Load bank details

Attend to queries

Attend Walk in members

Receive and assess funeral claim

Request outstanding documents

Processing Funeral Claims

Name of Company : Regent Insurance (Short Term)

Position : Policy Administrator (Initiator)

Year : 2011MAY –July 2013

DUTIES/ TASKS PERFOMED (SHORT TERM)

Effectively and Efficiently Manage Policy Administration

The effective & efficient servicing of Internal and External Stakeholders

To demonstrate a willingness to engage and act in a manner consistent with the prescribed behavior’s and living company’s culture themes.

Accurately attaching mail items to policies and creating a Diary Item.

Effective storing of email records in folders. Efficient managing of all other folders duties within my role of responsibility. Loading New Business,Loading Endorsement & Cancellations.

Name of Company : Regent Insurance (Short & Long Term)

Position : Credit Controller

Year : 2005 till 2011 MAY

CREDIT CONTROL DUTIES/ TASKS PERFOMED (SHORT TERM)

Receipting direct deposits,Cheques and Cash

Banking of Cheques and Cash Received

Allocations of premiums to relevant policies

Reports

CREDIT CONTROL DUTIES/ TASKS PERFOMED (SHORT TERM)

Sorting out client queries

Premium confirmation prior to paying out claims

Debt Collector

Identifying payments done to us for allocations

Broker’s Commission payments

DUTIES/ TASKS PERFOMED (LONG TERM)

Position : Credit Controller

Duties : Process daily cancellation request

Knowledge, Abilities & Skills : Attention to detail, Accuracy, Strong Received from clients, banks dealers

Prepare all refunds processed on daily

Basis in time for the Supervisor check

Sign off for Manager’s authorization for Payment. Capture all Eft’s payments on system &

Send emails to all relevant clients, banks & dealers.

Nature of Work : Ensuring that daily cancellations and eft’s are processed. Meet the requirements pertaining to the efficient and accurate performance of the department.

ABILITIES

numerical ability, Strong Computer skills (Excel, Access), Deadline driven

Other Responsibility : Relieve Switchboard weekly basis

Duration : one year six months (2005-2006)

EMPLOYMENT HISTORY CONTINUATION

Name of Company : Regent Insurance

Year : 2000-2005

Position : New business Clerk Nov’00 till Apr’05

Duties : Capturing & Updating Credit & individual Life New-Business, taking final (accepting) Decision on Individual Life Policies

Name of Company : Edutech College

Duration : Two years (1998-2000)

Position : Facilitator

Duties : Teaching MS Office & Typing Skills

Typing CSV’s, Letters, Assignments

Creating Business Cards, Wedding Cards

References

Company Name :HGPF(Borwa Fin Services)

Contact Person :Thelma Caliste (Trust Team leader)

Contact no. :011***-**** ext 2072

Company Name :HGPF(Borwa Fin Services)

Contact Person :Esther Monyai (Claims Team Leader)

Contact no. :011***-**** ext 2020

Company Name : Edutech College

Contact Person : Irene Simelane (facilitator exp)

Contact Number : 011-***-****

Company Name : Regent Insurance (Long Term)

Contact Person : Zelda Spider (credit & individual life)

Contact Number : 011-***-****

Company Name : Regent Insurance (Short Term)

Contact Person : Linda Jordaan (credit control exp)

Contact Number : (011-***-****

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