Medical Manager

KEVIN JODWAY

615-***-**** • adjvxj@r.postjobfree.com

Professional Profile

Human Resource and Operations Management professional with 12+ years of leadership experience in the healthcare industry. Proven ability to execute effective staffing plans, training and development initiatives, and labor relations expansions. Knowledgeable in compensation, benefits, budgets, Accounts Payable and Receivable, appeals, reconciliations, collections & payment processing, insurance verification and billing, etc.

Technical Proficiencies: ICD-9, ICD-10, EMR NextGen, eClinnical Works, Practice Bizmat, Insync, Epic, SmartLinxs, Citrix, Pivotal, Workforce, Bullhorn, SQL, Salesforce

Education

Colorado Technical University;

Master of Business Administration, Concentration in Entrepreneurship Expected Graduation: March 2022

Bachelors of Science in Healthcare Management Graduated: August 2018

Professional Leadership Experience

Amazon HR Manager – Contracted through US Tech Solutions; Nashville, TN April 2020 – Current

Conduct the screening and interview process for all potential new hires including their onboarding process

Create working relationships with multiple staffing companies to create a larger pool of perspective new hires

Spearhead executive initiatives by acting as a human resource liaison for a variety of industries including the medical, behavioral health, information technology, and retail sectors

Business Sales Operations Associate Analyst – Cigna; Nashville, TN May 2019 – April 2020

Provided leadership with an analysis of sales trends to help in decision making, increase productivity, adherence to all regulatory and internal policies pertaining to TCPA and Medicare Marketing Guidelines

Utilized Sales Force (CRM) to track and manage data to provided additional support for sales events, RFI (Request for Information) completion, Scope of Appointment indexing and compliance researching

HR/Payroll Director – Grace Healthcare; Nashville, TN June 2018 – May 2019

Directed the smooth and profitable operation of the human resources department along with supervising over 138 employees across the Nursing Services, Nursing Administration, Housekeeping, laundry and Dietary departments

Developed strategic staffing plans to include compensation, benefits, training and development, budget, labor relations and managed state required credentialing of all staff

Acted as case manager for workers compensation incidents and educated staff on long and short-term leave options

Practice Manager – Antioch Medical Center; Antioch, TN February 2015 – June 2018

Increased productivity and revenue by 46% in a six months span.by effectively managing the clinic’s daily operations and providing support and optimization of EMR for Physicians, Nurses, and other staff members

Implemented the conversion of paper medical records into electronic recorders and developed policies and procedures allowing for a more efficient flow and accurate documentation

Additional Healthcare Experience

Front and Back Office Specialist – Concentra Medical Center; Nashville, TN February 2012 – May 2016

Handled front end collections, co-pays, deductibles, payment posting, reconciled of accounts

Provided patient care by performing phlebotomy, dispensing medication, educating patients, and conducting screenings

Lead Preceptor – Walgreens Healthcare Clinic; Nashville, TN February 2013 – February 2015

Maintained patient care, staffing, and training for healthcare providers and staff at 7 walk-in retail clinics

Provided training for Point of Care CLIA Waived Testing and maintained practice standards in compliance with HIPPA and OSHA regulations

Lead Medical Assistant – Middle Tennessee Medical; Murfreesboro, TN October 2010 – February 2012

Served as a key member of an interdisciplinary healthcare team and assisted in the opening of new clinics

Assisted medical providers by maintaining medical records, patient processing, billing, bookkeeping, and scheduling

Reviewed medical history and performed venipuncture, injections, diagnostic procedures, vitals and ancillary tests

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