Executive Assistant or Office Manager

Shannon McCown

Roswell, GA ***** 404-***-**** *********@*****.***

Professional Summary

Dependable, ethical and reliable individual with 20+ years of administrative experience supporting executive and senior level staff in day-to-day operations.

Skills

Proficient in Microsoft Word, Excel, PowerPoint, Visio, Publisher, Outlook, Teams, Microsoft Dynamics GP, Google Drive, Google Calendar, Gmail, WorkDay, SharePoint and Tessitura.

Notary Public

Fast learner, detailed-oriented self-starter with strong multi-tasking, organizational and interpersonal skills.

Proven track record handling personal as well as confidential information and issues.

Work History

Office Manager, 06/2015 to 10/2020

Assistant to VP of Finance, 08/2010 to 06/2015

Atlanta Symphony Orchestra – Atlanta, Georgia

Managed and maintained office equipment in coordination with IT Department

Managed and maintained office supply inventory

Managed and maintained corporate van

Coordinated logistics for all VP meetings as needed

Provided support to CFO and senior level staff as needed

Assisted in meeting document preparation and distribution

Booked travel and managed corporate credit card used for travel expenses

Responsible for handling ASO ticket requests from Board Members

Responsible for coding and documenting of expense reports for multiple individuals

Managed UPS, Verizon, Conference Call vendor and Atlanta Courier accounts.

Coordinated staff events

Provided administrative support to CFO and Finance Department including meeting preparation and Minutes for monthly Finance Committee meeting

Perform special projects for Controller

Maintained vacation and sick leave balances for staff and distributed as needed

Coordinated meetings and calendars for multiple departments

Assisting with onboarding processes

Administrative Assistant, 05/1999 to 12/2008

Bullock Mannelly Partners – Atlanta, Georgia

Provided administrative support to Owner of Bullock Mannelly Partners and multiple senior level staff including Office Manager and Brokers. Duties included:

Preparation and distribution of all correspondence

Coordinating meetings and calendars for multiple individuals

Coordinating extensive travel arrangements

Preparation of expense reports

Tracking of all client entertainment

Organized and distributed annual holiday gifts to clients

Organized special events such as Annual Christmas Party

Liaison between company and vendors such as Fedex, UPS, Cable provider and office supply vendor

Education

Bachelor of Science in Business Administration: Marketing

Samford University - Birmingham, Alabama

Associate of Arts: Liberal Arts

Reinhardt College - Waleska, Georgia

Dear Hiring Manager,

It is my pleasure to strongly recommend Shannon McCown for a position in your organization.

I am Susan Ambo, Chief Financial Officer and VP of Business Operations at the Atlanta Symphony Orchestra. I have been with the Atlanta Symphony Orchestra for 21 years, 10 plus of which I worked side by side with Shannon. Shannon stands out as steady and competent professional and a magnificent team player.

During out time together, Shannon managed the complete process our monthly Finance Committee and Long-Range Financial meetings and eventually added office management to her role. Careful details and knowledge of how our organization is run strategically and financially is critical in this type of work as well as being highly organized and demonstrating crisp professionalism, particularly when dealing with high level board members. Shannon managed these tasks beautifully and took them as her own which made her stand out from others at the Atlanta Symphony Orchestra.

My experience with Shannon is that she will go the extra mile to help across an organization. Even though Shannon’s role was in the Finance and Executive areas, she was always quick to lend a hand in other departments. When the Atlanta Symphony Orchestra has a significant, long-term IT outage, Shannon jumped in to help multiple departments such as Marketing, Development, and Patron Operations keep the music going!

Shannon was a joy to work with because of her positive attitude and professional ways of managing to tight timelines. Shannon was always first to jump in to organize employee appreciation events and celebrations in addition to her regular workload.

Please feel free to reach out to me if you need more information at 678-***-**** or *****.****@***************.***. As my recommendation letter only contains highlights of my experience and work with Shannon, I would be to further elaborate.

Sincerely,

Susan Ambo

CFO and VP of Business Operations

November 13, 2020

To Whom It May Concern,

I am pleased to write a reference letter for Shannon McCown.

Shannon and I worked together at the Atlanta Symphony Orchestra in the Finance department. As a colleague, she was honest, dependable, and hard working. Her role as Office Manager demonstrated her ability to be helpful and flexible with the changing needs of the staff. As an assistant in our department, she oversaw several duties that required a high attention to detail and accuracy. She could be counted on to help with projects and completed them in a timely manner.

I think Shannon would be a valuable addition to any organization.

Sincerely,

April Satterfield

*****.*****.***********@*****.***

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