Jillian Lipper
**** ********* **. adjvrg@r.postjobfree.com
Mesquite, Texas 75150 Phone 210-***-****
Business Administration and Marketing Professional
Marketing/Event Coordinator/Project Management
Results-driven marketing, event and project manager with proven track record managing multiple projects simultaneously to completion. Consistent ability to provide exceptional customer service, plan and execute events and fundraising while adhering to deadlines and overall organization goals. Enthusiastic, organized, self-motivated individual able to manage specific and diverse details. Proven natural communicator with the ability to effectively connect and collaborate with internal and external customers.
Exceptional communication skills include content creation and curation.
Excellent problem-solving skills with focus on customer satisfaction.
Enthusiastic and engaging presentation style with groups of all sizes.
Proficient with Microsoft Office and capable of learning online tools quickly.
Experienced supervisor and coordinator of staffing crews – 75+ people.
Accomplished in business administration and project management.
EDUCATION
Bachelor of Science University of North Texas - Denton
Hospitality Management Graduated August 2010
PROFESSIONAL EXPERIENCE
American Sewing Guild, Houston, TX June 2016-August 2017
Event & Conference Coordinator
Responsible for planning, coordinating and execution of annual conference, seasonal tours and managing educational program archives
Created ongoing schedule of seasonal tours.
Designed and maintained University of Fashion data for the guild’s educational programs.
Provided coordination of all aspects for the annual conference with attendance exceeding 800 attendees.
Becker Pre-School, Houston, TX May 2012-May 2016
Teacher
Responsible for teaching standard pre-school curriculum for ages 2-4.
Developed lesson plans and curriculum.
Provided supervision and childcare within the classroom.
Coordinated seasonal classroom events.
Culinary Institute LeNotre, Houston, TX October 2011-April 2012
Admissions Representative
Managed and directed admissions process including lead generation, preliminary interviews, school tours, candidate applications, open house events and new student orientation.
Increased candidate applications by 20% through effective interview and screening process.
Improved lead generation by 35% by designing and implementing strategic cold call program.
Became the top cold call representative during my time with the school.
Added/created/designed comprehensive tour of school highlighting the different programs within the school.
Assisted in Open House resulting in an increase of prospective student applications.
AMC First Colony, Sugarland TX October 2010-September 2011
Marketing and Hourly Staff Manager
Managed marketing department, coordinated and supervised hourly staff, performed opening and closing duties, cash handling and customer service.
Staffed and supervised 50+ member crew for all hourly positions within the theater.
Designed advertising partner program resulting in an increase in ticket sales, including multiple private events and seasonal events.
Created and implemented marketing plan that increased ticket sales.
Three Brothers Bakery, Houston, TX June 2010-October 2010
Customer Service Representative and Cashier
Managed day-to-day retail activities including open and close duties, cash handling, stock showcases, cake and bread order management. Handled all customer service related activities.
Managed average daily call volume of 50 orders per day.
Handled online order process via emails.
Designed and implemented comprehensive customer service resolution system.
Jazzercise, Argyle, TX May 2009-February 2010
Childcare Specialist
Provided supervision and childcare for ages 3-13 during exercise class.
Vascular Birthmarks Foundation, Denton,TX June 2008-October 2009
Intern/Assistant Coordinator, Annual Charity Benefit
Responsible for multiple deadlines and marketing activities associated with the annual charity benefit event.
Handled in-person presentations regarding the Annual Benefit to sponsors.
Collected donation from over 300 business around the state of Texas.
Managed 500+ mail out of invitations to new and previous attendees
Managed on-site donation stations for credit cards at event.
Coordinated check-in and check-out process during event.