ROBERT E. CHRISTENSEN
**** ******* *****, ****** *******, CA 95621
Phone: 279-***-**** Email: adjvcw@r.postjobfree.com
PROFESSIONAL SUMMARY
Industrial Operations Coordinator/Business Liaison with over ten (10) years of industry experience. Responsible for client accounts, sales, customer service, training, purchasing and research of products and services.
TECHNICAL SKILLS
MS Office Suite, Excel, Word, Outlook, Computer Ease, using the Internet subject research, CA Builder’s Exchange, LinkedIn, Facebook
EXPERIENCE
NOVEMBER 2019 – PRESENT
SALES/CUSTOMER SERVICE, LOWES CITRUS HEIGHTS, CA
Assist customers, cashiering, stocking, other duties as assigned. Providing excellent customer service with record on safety as priority focus. October 2019 – PRESENT
Warehouse Worker (Hero), AMAZON, SACRAMENTO, CA
Pulling and stowing – all merchandise for customer order. MAY 2016 TO SEPTEMBER 2020
NATIONAL TRENCH SAFETY, LLC SACRAMENTO, CA
Operations Manager/Sales Coordinator
Responsible for the Northern California territory, established and maintained 80 active construction clients. Clients included Teichert Construction, Preston Pipelines, Mountain Cascade Construction, Sanco Pipelines and JF Shea Construction.
Acted as trench safety, confined space and traffic control coordinator.
Responsible for the full lifecycle of project operations.
Researched, compiled, tabulated and maintained data for special project.
Compiled and maintained confidential materials and records related to labor negotiations.
2008-2016
TRENCH & TRAFFIC SUPPLY, SACRAMENTO, CA
OPERATIONS/OUTSIDE SALES MANAGER
Responsible for the Northern California territory, established and maintained 80 active construction clients.
2
Acted as trench safety, confined space and traffic control coordinator.
Responsible for the full lifecycle of project operations.
Researched, compiled, tabulated and maintained data for special projects.
Compiled and maintained confidential materials and records related to labor negotiations.
Created and prepared variety of documents including reports, memos and statistical charts from oral direction.
Received, reconciled and matched bills, claims and other documents. Verified information and searched for missing information. Maintain purchase records, resolves errors in orders received and invoices, ordered office supplies, submitted expense claims. Processed 150 – 250 project tickets weekly.
Scheduled appointments and various meetings, answered and conducted 75 client calls on a daily basis, provided information on department policies and procedures as required.
Followed OSHA, CAL/OSHA, MUTCD guidelines in daily operations.
Received, typed and processed various applications, permits and other forms.
Assisted in the training of new personnel. Trained and mentored over twelve (12) staff members.
Provided exceptional customer service for internal and external clients.
Responsible for visiting job sites to evaluate and assess equipment while remaining mindful of time savings, cost savings and injury-reducing factors. EDUCATION
MONTH YEAR
ST. MARY’S COLLEGE, MORAGA, CA
STUDIED LIBERAL ARTS/HISTORY
2002 - 2005
MONTH YEAR
ASSOCIATE OF ARTS, LAS POSITAS COLLEGE, LIVERMORE, CA 1999-2001
SKILLS
• EXCELLENT CRITICAL THINKING
SKILLS
• 10-KEY BY TOUCH
• ABILITY TO WORK WELL UNDER
PRESSURE
• OUTSTANDING CUSTOMER
SERVICE
• OUTSTANDING WORK ETHIC
ACTIVITIES
I enjoy camping, hiking, landscaping, and working out. My passion is being a softball coach and making memories with my girls.