Sales Assistant
Resume:
PERSONAL BACKGROUND
Birthplace: Manila, Philippines
Civil Status: Single
Language: English/Tagalog
SUMMARY
A graduate of Bachelor’s Degree
Major in Business Administration
with 14+ years of experience in
Accounts/Finance, Customer
Service/Sales, Administrative
Duties and Payroll
Computer Literate (Microsoft
Office & Internet)
With knowledge in Oracle
Database, CC&B, Oracle ERP,
Navision & UPS (UniProSoftware)
Retail POS.
REFERENCE:
Available upon request.
MOJICA, JOANA ROSE-Ordoñez
Riggat Al-Buteen, Deira, Dubai-United Arab Emirates
Mobile No. +971-**-***-****
************@*****.***
WORK EXPERIENCE
ARABIA INSURANCE COMPANY
Dubai UAE
CREDIT CONTROLLER (Collection & Credit Controller in Insurance Co.) June 2017 – January 2021
Ensure timely payments while maintaining a good customer relation Liaising with clients, as well as internal personnel including the Broker/Sales team, Corporate Accounts, Direct Sales Accounts and Individual Clients by setting up the terms and conditions of the receivables
Dealing with internal inquiries about payments, ensuring clients pay on time and negotiating re-payment plans
Ensuring the debts are paid in a timely manner, meet cash and debtor day targets set by the Top management
Chasing overdue outstanding balances by telephone and email within agreed terms of payment
Maintain accurate records of all chasing activity, examine billing issues, variance, and discrepancies, escalating as needed
Regularly makes contact with the clients to ensure all relevant debts are managed as necessary
Respond promptly and completely to both client and internal inquiries Preparing/ Send out monthly reconciled client’s Statement of Account Preparing / Computing / Sending VAT on UPR and VAT on commission for those clients under Direct Billing
Clearing / Allocating/ Reconcile the pending payment on account / accounts receivable ledger to ensure that all payments are accounted for and properly posted to customer’s accounts Improve and implement debt collection processes when there are any overdue Invoices or payments, and initiate legal procedure if necessary Preparing monthly reports to be discussed and submitted to the Top Management Other duties as delegated from time to time by our Finance Manager or any other person designated in their absence
Providing ad-hoc reporting as and when requested by management. SHARJAH ELECTRICITY & WATER AUTHORITY
Sharjah, UAE
May 2016 – January 2017
ASSIST ADMINISTRATOR (Registration Executive):
Answer, screen and transfer inbound phone call
Ensured registration documentation, pre-qualification approval, and registration renewal follow SEWA guidelines.
Follow-up registration expired cases and send a reminder for renewal Reviewed existing programs and policies and adjust as regulations evolve Assisted the compliance team in analyzing/ensuring adequate controls are in place to ensure early identification of issues and ongoing compliance with rules & regulations Opened files for new Supplier / Manufacturer & Vendor Help maintain a database that notifies suppliers/contractors etc. of individual licensing and continuing education requirements to ensure compliance with federal/state/SEWA rules Calculated and posted receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances Computed payments & prepared invoices and assisted various administrative tasks within the department
Provide backup support to other groups in the accounting department, type periodic reports and perform other general administrative duties Provided general assistance to the home office and branches as needed primarily over the phone via email inquiries.
Performed other duties as assigned by the Manager from time to time. ASPECT SECURITY MANAGEMENT PTE. LTD
Singapore, Singapore
March 2014 – October 2015
ADMINISTRATIVE ACCOUNTS EXECUTIVE (Security Agency): Administrative Accounts Executive Reporting to the CEO Prepared, filed & monitored monthly tax invoices, credit/debit notes, payment voucher, quotation & statement of accounts and performed bank reconciliation Prepared/computed/released weekly payroll, overtime payment, advances, daily-rated & loans. Also, administered petty cash, cheque, reimbursements, and recordings Performed day-to-day accounting transactions including the transfer of funds, payment processing & billings
Checked / Updated the AR/PR records to ensure updated & accurate Managed overall financial control of the company such as budget planning, expenses control, and forecasting
Performed HR duties like monitoring and keeping track of staff annual leave/medical leave and maintained all personnel documents and ensure their confidentially. TAG AVENUE PTE. LTD
Singapore, Singapore
January 2012 – February 2014
ADMINISTRATIVE EXECUTIVE (Sales):
Maintained property management system and update all new sales/prices and progress of sales to ensure the information in the system is always kept up to date and accurate. Assisted with emails & phone inquiries/sales calls, handled customers & staffs’ inquiries/complaints.
Maintained property management system and update all new sales/prices up to date & accurate
Oversaw sales order processing, sales invoicing credit and debit notes and delivery arrangements to All (4) Outlets and monitored stocks, inventory control & stock-tacking. Recorded sales and order information and entering into a computer system (Retail POS). Computed/released monthly commission, Handles monthly GST report (TAX) Assisted direct services; eg. repairs, purchasing & replenishing supplies for all outlets. PEARL YAAH PRIVATE LTD
Singapore, Singapore
August 2010 – January 2012
PROJECT DEVELOPMENT EXECUTIVE (Sub-Con):
Reporting Directly to CEO – In charge of General Administration Monitored customers account details for non-payments, delayed payments & other irregularities
Administered Account receivables that include cheque, debtors aging report and SOA Managed accounts payable for verification of invoices, petty cash, prepared cheque, issued of PO, processed bills, debts collection and receipting. Assisted/prepared request for quotations invoices, delivery orders, purchase orders and, filing
Prepared and released monthly payroll.
JARO DEVELOPMENT CORPORATION
Imus City, Philippines
May 2010 – May 2010
ADMIN ASSISTANT / PROPERTY CUSTODIAN (Livestock Marketing): Maintained/prepared all necessary documents/records of all Company Vehicles. Handled all concerns/question/update for all company vehicles Managed daily & monthly request/order/distribution of office supplies. Supervised monthly inventory of office supplies, periodic inventory of fixed assets of the company and prepared individual fixed asset ledgers to have detailed company record.
PAYROLL / HR ASSISTANT:
April 2009 – April 2010
Handled timekeeping and payroll of employees (750 head counts every 15/30 of the month)
Oversaw the screening of applicants and administered the necessary exams. Recorded all personnel files, documents and other written information and data pertaining to an employee during his employment with the company. Ensured systematic filing, retrieval, and maintenance of individual 201 files of all employees.
Assisted the HR manager in the proper implementation and administration of company policies, rules, and regulations.
TREASURY ASSISTANT:
August 2007 – November 2008
Handled timekeeping and payroll of employees (750 head counts every 15/30 of the month)
Headed safekeeping of all postdated cheque collection and in paying and releasing of employees’ payroll. Also did safekeeping of signed cheques for payments to suppliers, officers & employees.
Prepared daily collection report of fund transfer & postdated checks deposited Received all payments (cash/cheques) from customer /clients, officers and employees of the Company including farm sales collections for deposit to their respective accounts.
Handled all petty cash fund, posting of received collections over-the-counter, posting of charges sales (AR-Others) of the company including its payment. RECEPTIONIST / ADMIN ASSISTANT:
February 2007 – August 2007
Handled timekeeping and payroll of employees (750 head counts every 15/30 of the month)
Attended to all calls and inquiries (PABX)
Headed front desk functions and guest reception.
Handled of emails, dispatch, courier and faxes and inventory of general office supplies
EDUCATION
Bachelor of Science in Business Administration
Major in Management
SAN SEBASTIAN COLLEGE – Recoletos Manila Cavite Road Sta. Cruz, Cavite City Class 2006
CERTIFICATE
ISO 9001:2008 - Quality Management System & internal Audit Training Course Eben Consultants (F.E.) Pte Ltd – Singapore, Singapore Emirates Institute for Banking and Financial Studies – Art of Influence and Persuasion United Arab Emirates
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