System QA Analyst
Resume:
Nasrin Sultana
Concord, North Carolina.
Phone: (704) 516 - 5228 Email: *********@*****.***
Career Objective:
Seeking a responsible and challenging Software QA Analyst/Tester position in a growth oriented progressive institution where my QA experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth.
Skills Summary:
Approximately 6 years of IT experience with emphasis on Software Quality Assurance manual testing on web based, web services and client server applications.
Experienced in all phases of the software Testing Lifecycle (STLC) starting from developing Test Plan, Test Strategy, Test Cases, execution of Testing and writing effective Testing Summary Reports and Defect Reports.
Solid programming skills in VBScript, SQL and experience in RDBMS including MS SQL Server and Oracle Databases.
Extensively used Oracle SQL *Plus command prompt and Oracle SQL Developer to write and execute SQL Queries against Oracle Database.
Experience in writing and executing SQL queries to perform data validation and back end testing of databases to check the integrity of data.
Experienced with different Relational databases like Teradata, Oracle and SQL Server.
Extensive SQL experience in querying, data extraction and data transformations.
Experienced in writing numerous SQL Queries and Performing ADHOC analysis.
Experienced working on large volumes of Data using Teradata SQL.
Expertise in developing, documenting and executing test cases manually and generating automation Scripts using HP Unified Functional Testing (HP UFT) tool.
Experience in developing and executing automation Functional Positive, Negative, Regression and System testing using HP UFT.
Proficient in creating test scripts from scratch and developed Data Driven Automation Framework with XML based input test data file.
Worked extensively with Agile (Scrum), and Waterfall Model Process models and good understanding of the latest Test Management tools and technologies
Expertise in requirement analysis that includes deciding complexity of the requirement, creating multiple user stories from an epic requirement.
Experience with business requirements traceability management.
Experience in Requirement Management and Defect Section of HP ALM for writing test cases and logging defects and link the user stories.
Hands on experience on Functional Testing, Regression Testing, UAT Testing, ATM testing, Performance and Black Box Testing of both Web-Based and Client/Server Applications on various testing platforms and using various testing tools.
Expertise in functional testing, system analysis and UAT test efforts and writing system test plans and formulating test strategies.
Proficient in exploratory testing, defect identification and reporting, test metrics and defect triage etc. in ALM.
Good knowledge on Selenium suite of Tools (Selenium IDE, Selenium RC, Selenium WebDriver and Selenium Grid).
Knowledge of Java Programming (Data Types, Variables, Operators, Flow Control Statements, Methods (Built-in as well as User defined), Exception handling, File Handling, Excel file Operations, Database Operations and OOPS concepts.
Excellent hands-on exposure in UI, functional, regression and user acceptance testing.
Experience in conducting 508 compliance testing.
Ability to triage software defects providing development staff with adequate information for remediation.
Experience in working closely with offshore/onshore QA and development team.
Prepared and presented multiple sprint demos to product owner and team.
Education:
Bachelor's degree in Information System and technology (National University of Bangladesh)
Associates Degree
Central Piedmont Community College, NC (expected Dec 2019)
Advanced Coding and Medical Reimbursement Specialist
Central Piedmont Community College, December 2010
Technical Skills:
Test Management Tools: HP QuickTest Professional (QTP), HP Unified Functional Testing (UFT), Selenium and HP Application Life Cycle Management Tools (ALM)
Bug Tracking Tools: HP Quality Center (QC), JIRA, QTest Management.
Database: SQL Server (2005/2008), Oracle (10g/11g)
DB Access Tools: Oracle SQL *Plus Command Prompt, Oracle SQL Developer and TOAD
Software Application: MS Office, MS Outlook, and Adobe Photoshop.
Operating System: Windows Server 2005/2008, Windows 7 and Windows 8 and 10
Languages: XML, VB Script and Java Programming.
Employment History:
Wells Fargo - Winston-Salem, NC July 2019 – Present
Role: System QA Analyst
Description: Treasury Information Reporting (TIR) allows customers to customize, save, view, print and download balance and transaction information with flexible and user- friendly reporting capabilities. Customers can choose from a number of standard report that provide current and previous day information, including comprehensive baleance, summary and transaction detail reports.
Responsibilities:
Proficient in Waterfall software testing process and procedures using ALM.
Validated Treasury Information Reports transactions and balances for Urgent, Non-Urgent and Intraday wire accounts.
Experienced in MS Excel, Qc/ALM and JIRA for task & defect management.
Proficient in defect identification and reporting, test metrics and defect triage etc.
Expertise in QA methodologies and the Qc/ALM product for test script & defect management.
Excellent hands-on exposure in UI, functional, regression, system Integration Testing (SIT) and user acceptance testing (UAT).
Expertise in end-to-end testing, system integration testing and regression testing.
Wrote high level test cases to execute in a timely manner during each release.
Experienced writing test cases in MS Excel and in HP ALM's Test Plan section.
Research defects with developer, analyst and EW team and coordinate results with the respective TIR team member to update ALM and communicate the status to the project manager in a timely manner.
Wrote a detailed daily process and validation document for Urgent and Non-Urgent TIR reports for training purposes on TIR WTD, IDC, IDP and ACH Received reports.
Wrote a new hire document to make sure their transition is successful.
Wrote a How To processes on closing test cases, WICE, UAM, mapping network, account file.
Excellent hands-on exposure in UI, functional, regression and user acceptance testing (UAT).
Trained new hire on WTD, IDC, IDP and ACH Received reports.
Experienced in data management and validation on TIR report.
Proven effective communication skills verbal and written internal and external department, offshore on functionality and technical systems defects.
Expertise in strong Excel knowledge.
Performed backend testing to validate the data using Oracle SQL Developer and added SQL queries to the required Test cases.
Experienced with different Relational databases like Teradata, Oracle and SQL Server.
Extensive SQL experience in querying, data extraction and data transformations.
Wrote complex SQL queries using SQL *Plus to validate backend functionality
Environment: HP Quality Center (QC), JIRA .Net, Windows NT, SQL+, Java, J2EE, XML, IIS, MS Access, Excel, PowerPoint.
Lowe’s - Mooresville, NC Dec 2018 – June 2019
Role: QA Analyst
Description: Genesis is a customized UNIX application built for Lowe’s. It is a business-critical application used at all retail stores to manage point-of-sale transaction and basic retail store operations. Consequently, the application’s stability, robustness and performance are a primary focus for Lowe’s testers.
Responsibilities:
Strong testing Quality Assurance experience within Agile (Scrum) environment.
Participated in daily team Standup Meeting, Sprint Meetings, Sprint Retrospectives and Story grooming sessions.
Participated in story grooming sessions with development team, QA Testing team and Business Analyst.
Performed Functional, Negative, Smoke, System, ATM testing, Integration and Regression Testing of Web Application.
Conducted elaborate manual testing on test cases and provided feedback to the development team.
Managed weekly meetings with the QA team to obtain status, gather innovative ideas for continuous process improvements and delegate work load.
Collaborated with Business systems Consultant (BSC) to create test scenarios.
Developed test case template and implement the template within the testing team to write test cases in a systemic basis.
Experienced in writing numerous SQL Queries and Performing ADHOC analysis.
Experienced working on large volumes of Data using Teradata SQL.
Experienced writing test cases in MS Excel and in Qtest Test management Test Plan section.
Expertise functional testing, system analysis and UAT test efforts and writing system test plans.
Proficient in exploratory testing, defect identification and reporting, test metrics and defect triage etc. in QTest Management and Jira.
Expertise Lab Testing in a large matrixed organization.
Expertise Debit/Credit card transaction and Cash/check Payment transaction.
Good Knowledge on Web Environment, Web Elements and Operations on the Web Elements.
Basic Understanding of Functional and Regression Test Automation.
Good knowledge on Selenium suite of Tools (Selenium IDE, Selenium RC, Selenium WebDriver and Selenium Grid).
Knowledge of Java Programming (Data Types, Variables, Operators, Flow Control Statements, Methods (Built-in as well as User defined), Exception handling, File Handling, Excel file Operations, Database Operations and OOPS concepts).
Good knowledge on Element Locators, Inspecting Elements and Selenium WebDriver API Commands or Methods.
Idea on Test Automation Framework implementation
Ability to create & execute Test cases using Element Locators and Selenium WebDriver API Commands.
Environment: HP Quality Center (QC), ALM, JIRA, Qtest Test, .Net, Windows NT, SQL+, Java, XML, IIS, MS Access, SQL Server, Oracle, Excel.
Wells Fargo - Charlotte, NC Nov 2017 – Nov 2018
Role: QA Analyst
Description: Marketing on Demand (MOD) will deliver a full integrated online ordering, personalization and centralized marketing asset management solution that manages the complexity of creating and distributing a variety of marketing assets through an online, coordinated turnkey platform.
Responsibilities:
Analyzed business requirements and developed test cases based on Business Requirements Definition (BRD) and Functional System Design (FSD) to evaluate the functionalities.
Responsible for implementing effective quality assurance processes and practices.
Participated in daily team Standup Meeting.
Performed Functional, Negative, Smoke, System, Integration and Regression Testing of Web, web services Application.
Conducted elaborate manual testing on test cases and provided feedback to the development team.
Used HP Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.
Managed weekly meetings with the QA team to obtain status, gather innovative ideas for continuous process improvements and delegate work load.
Collaborated with Business systems Consultant (BSC) to create test scenarios.
Developed test case template and implement the template within the testing team to write test cases in a systemic basis.
Experienced with different Relational databases like Teradata, Oracle and SQL Server.
Extensive SQL experience in querying, data extraction and data transformations
Experienced writing test cases in MS Excel and in HP ALM's Test Plan section.
Expertise functional testing, system analysis and UAT test efforts and writing system test plans.
Extensively involved in writing, executing and analyzing UAT Testing.
Proficient in exploratory testing, defect identification and reporting, test metrics and defect triage etc. in ALM.
Excellent hands-on exposure in UI, functional, regression, user acceptance testing (UAT) and mobile testing.
Expertise Soap XML Testing.
Experienced in HTTP header fields & exercise SOAP & REST.
Experience testing against multiple browsers (Google Chrome, Firefox, Internet Explorer, Safari and Microsoft Edge).
Hands on experience on iPhones, iPads and Android Testing.
Environment: HP ALM, Soap XML, Linux, Oracle 10/11g, MS SQL Server 2005/2008, SQL, PL/SQL, Excel, PowerPoint
Carolinas Heath Care System - Charlotte, NC Jul 2015 – Oct 2017
Role: QA Analyst
Description: Carolinas HealthCare System is one of the leading healthcare organizations in the Southeast region. During my employment with the Carolinas HealthCare System, was assigned to its online bill pay system which is a quick and secure way to pay your hospital or physician bill online.
Responsibilities:
Analyzed business requirements and developed test cases based on Use Cases to evaluate the functionalities.
Responsible for implementing effective quality assurance processes and practices.
Attended use case and technical specifications review sessions with product and architecture teams to provide feedback in the elaboration phase.
Participated in daily team Standup Meeting, Sprint Meetings, Sprint Retrospectives and Story grooming sessions
Participated in story grooming sessions with development team, QA Testing team and Business Analyst
Extensively used HP UFT to generate automated test scripts for functional and regression testing purpose.
Applied Static and Wait Property Statements for synchronization purpose to align UFT and AUT while executing automated test suites.
Created and Implemented Centralized Shared Object Repositories to reduce script maintenance time.
Created function libraries for common functions for better code reusability.
Implement Data Driven Automation Framework to reduce scripts maintenance time by using XML base file to store test data.
Used data table parameterization to tests for multiple sets of test data.
Configured and connected HP ALM with UFT and stored all of the automated test scripts into HP ALM.
Actively attended Code Review meetings for overviews of product features to initiate test prep for those features.
Experienced writing test cases in MS Excel and as well as directly in HP ALM's Test Plan section.
Isolated test cases for manual and automated testing, and also established a regression test suite, both manual and automation, to assure the stability of SUT.
Performed backend testing to validate the data using Oracle SQL Developer and added SQL queries to the required Test cases.
Experienced with different Relational databases like Teradata, Oracle and SQL Server.
Extensive SQL experience in querying, data extraction and data transformations.
Experienced in writing numerous SQL Queries and Performing ADHOC analysis.
Experienced working on large volumes of Data using Teradata SQL
Wrote complex SQL queries using SQL *Plus to validate backend functionality of the application.
Environment: VBScript, HP ALM, HP Unified Functional Testing (UFT), Oracle 10/11g, MS SQL Server 2005/2008, SQL, PL/SQL.
Fidelity Investments - Morrisville, NC Jan 2014 - Jun 2015
Role: QA Analyst
Description: Fidelity Investments is an American multinational financial services corporation. During my engagement with the Fidelity Investments, was responsible for the 529 College Savings Account which is flexible, tax-advantaged accounts designed specifically for college savings.
Responsibilities:
Prepared the Test Plan and developed test cases for automation team for regression testing.
Performed automation/manual testing of Web applications and web services Application.
Analysis of automation tools and usage on their web based application and recommendations for Performance testing lab methodology as well as scripting for intranet/internet.
Developed test approaches/test designs. Wrote test plans, created production simulations, and test data.
Defined the automated testing process, developed coding standards, and created and implemented a 3-tier architecture that served as the automation backbone and configured Hardware (Server / Client) for Project.
Performed Functional and Regression testing using HP Quick Test Professional (QTP) and Mainfram testing.
Extensively involved in writing, executing and analyzing UAT, Database Checkpoints, and Data Driven Test Scripts for all the projects using Quick Test Professional.
Analyzed business requirements, functional specification, and the required documents for testing.
Performed Functional, Negative, Smoke, System, Integration, Regression and UAT Testing.
Allocated priorities to all the test cases, taking into consideration the product module priorities.
Used Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.
Wrote SQL statements in script to retrieve data from database in order to verify accurate data stored in database as well as back end testing.
Created XML file for test input data for better scripts optimization and reduce script maintenance time.
Involved in writing SQL queries, Database Checkpoints to verify data quality and calculations, reviews using QTP.
Involved in meetings/walkthrough with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
Utilized HP Quality Center to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
Attended weekly Project Status Meeting with Development team and QA Manager, and worked closely with QA Manager to define Test Scope, Risk, Dependency, and Constraints.
Environment: HP Quality Center (QC), Quick Test Professional (QTP), .Net, Windows NT, SQL, XML IIS, MS Access, SQL Server 05/2008, Oracle (10g)
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