Customer Service Tourism

SHARLEEN YUSUF

P.O. BOX **-*****, NANDI HILLS

Tel: +254-********

E-mail: *************@*****.***

OBJECTIVE STATEMENT

I am a passionate and result driven tourism professional with a wealth of theoretical, practical and technical skills developed through my studies. Now seeking next challenging opportunity to demonstrate acquired skills and make an effective contribution to the firm which I work.

PERSONAL DETAILS

Year of birth: 31st May 1995

EDUCATION

Bachelor of Tourism Management - Rongo University; 2016 to 2020 – Award: Awaiting graduation

Kenya Certificate of Secondary Education – St Elizabeth Girls Secondary School,

2012 to 2015 – Award: B- Plain.

Kenya Certificate of Primary Education – Kibwari Primary School; 2004-2011 – Award: 342 marks.

KEY SKILLS AND COMPETENCIES

Excellent customer service skills.

Excellent skills in record keeping and management.

Project management and analytical skills.

Interpersonal communication skills.

Knowledgeable and skilled in navigating Ms Packages, email and the internet.

REFEREES

Mr. Jacktone Burudi

Director,

Geospatial Systems Ltd

P.O Box 64841 - 00620

Tel: +254-***-******

Prof. Samwel Gudu

Vice Chancellor

Rongo Universty

P.O Box 103 - 40404

Tel: +254-*********

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