Store Manager Customer Care
Resume:
Jeanine Izanda Pretorius
Store Manager
Carletonville, Gauteng
adjuq0@r.postjobfree.com
#readytowork Id 791**********
Work Experience
Store manager
JAM CLOTHING - Musina, Limpopo
June 2017 to December 2019
Recruiting supervising and appraising staff.
Managing budgets
Maintaining financial records
Dealing with customer complaints and queries
Overseeing pricing and stock control
Maximising profitability and setting sales targets Motivating staff
Preparing promotions
Liaising with head office
Stock receiving and sending
Stocktake
Good relationship with staff
Positive attitude
Motivate staff and setting goals
Stockloss prevention
Reaching to make targets
Store Manager
Contempo - Heidelberg, Gauteng
August 2015 to October 2017
Manage store and staff
Leadership
Responsibility for every aspect of day to day supervision,staff and stock Making sure staff to reach there target customer care, and motivation Organization
People management
Managing POS software
Merchandizing
Reduce stockloss
Increase accuracy
Focus to reach monthly targets
Encouraging team
Problem solving
Working under pressure
Computer competences
Developing new ideas
Building trust and communication with staff
Getting to know your customers
Go that exstra mile for customers
Dealing with customer complaints
Setting goals
Awareness of thefts
Making profit
Admin
Filling
Emails answered and sent, all office admin
Interview casuals and new employees
Working out schedules.
Store Manager
Contempo Heidelberg Mall
2014 to 2015
Duties: Manage Shop
Manage Personnel
Administration
Merchandiser
Targets and Statistics
Stock Taking
Customer Care
Customer Services
Targets and new Accounts
Office Assistant
Tirelo Rustenburg - Rustenburg, North West
2013 to 2013
Duties: Administration
Orders
Client Services
Contact Person: Mynette Boshoff
Junior Manager
Solo-Shoes Rustenburg - Rustenburg, North West
2012 to 2012
Duties: Client Services
Administration
Merchandiser
Target and Statistics
Contact Person: Senior Manager Nelis
Manager
Fashion Express Fochville - Fochville, Gauteng
2007 to 2010
Duties: Merchandiser
Stock Controlling
Targets and Stock loss
Account Administration
Stock Taking
Customer Care
Contact Person: Martha Ntse 018*******
Employer: Willys Hardware Shop
Fochville
Position: Personal Assistant
Duties: Office Assistant
Admin
Client Services
Contact Person: Hans Nieuwenhuizen
2 IC and Acting Manager
Mr Price Odendaalsrus - Odendaalsrus, Free State
1998 to 1999
Manager: Santa Pakeman
Duties: Client Services
Administration
Stock Controlling
Merchandiser
Target and Statistics
Staff Control
Reason for leaving: Relocate
Education
English
Riebeeckstad High School
1997
Skills
• MS OFFICE (8 years)
• RETAIL (10+ years)
• RETAIL MARKETING (10+ years)
• SALES (10+ years)
• SATISFACTION (9 years)
Additional Information
Competencies:
Administration
Communication
Organizing
Technology
Knowledge:
Administration
Sales
Customer Satisfaction
Technology
Motivation
Recruiting,training
Maintaining financial records
Stock control
Making targets
Motivate staff
Managing budgets
Planning
Decision making
Delegation
Problem solving
Positive vision
Skills:
Disciplined
Tegnical skills
Conceptuel skills
Human and interpersonal skills
Computer Literacy:
Windows
MS Office
Internet
Microsoft
I am a hard worker, whatever I set my mind on I achieved. I am motivated and have a positive attitude. I get along with any person and will go out of my way for a customer. I believe in good relationship with all my staff, as well as my customers. Targets and turnovers is my main focus point in any retail store as well as stock loss. I will do anything in my power to make a success of any company.
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