CURRICULUM VITAE

Julie Freese

PERSONAL DETAILS

Surname: Freese

First Names: Julie Frances

Date of Birth: 17 January 1975

Sex: Female

Nationality: South African Citizen

Marital Status: Single

Dependants: None

Languages: English & Afrikaans

Drivers License: Code 8

Residential Address: Jukskei Park, Fourways

Contact Numbers: Cell: 083-***-****

Private Email address: adjuo3@r.postjobfree.com

COMPUTER LITERACY

General Office Packages: MS Office (Word, Excel, Outlook, Projects) CRM

SECONDARY EDUCATION

School: Pinetown Girls High School

Year: 1992

Qualification: Higher Education Senior Certificate TERTIARY EDUCATION

School: Pinetown Technical College

Year: 2000

Qualification: National Certificate (N4 / N5) Travel & Tourism COURSES

• GDS (Global Distribution System) - Galileo, Worldspan, Amadeus – 2000 / 2004 / 2005

• United Nations Department of Safety and Security - Basis Security in the Field I and II -2013

• United Nations Department of Safety and Security - Advanced Security in the Field - 2013

• Communicating Across Cultures - 2013

• An Essential Guide to Giving Feedback - 2013

• UN Cares – HIV in the workplace - 2014

• Relationship Management - 2013

• Crucial Conversations - 2015

• Vena Super User Training – 2018

• Project Management Certification - 2019

EMPLOYMENT HISTORY

Company: Altron Karabina

Position: Project Coordinator, Project Manager

Dates: January 2017 to Current

Duties:

• Perform data consolidation exercises to enable project execution

- Vodacom and MTN Sim Cards and Accounts

- Cell Phone Sim Cards

- Dongle or Data Sim Cards

- Printers

- Scanners

- Networking

• Customer engagement

- Training enquiries

- Information on Training Workshops

- Information on Trainers

- Feedback on training

• Monitor Change Control Board Processes

• Coordination of PowerBI, Vena, PowerApps, Business Analytics and SharePoint training initiatives

- Printing Certificates

- Coordinating dates and invitations

- Diary management

- Change management

- Booking Training rooms

- Customer liaison

- Liaise with trainers

- Coordinate special requirements

• Consultant review preparations

- Sending out review questionnaires

- Following up on outstanding feedback

- Following up with Management re feedback

- Proof reading and editing

- Finalisation of documentation

- Present to relevant management staff

• Perform audit functions arising from project activities

- Large data reconciliations

- Research

- Follow up on amendments

- Provide relevant accurate information

• Project Document Management

- Distribution and acquisition of relevant documentation

- Amendments

- Authorisations

• Attend daily meetings

- On behalf of representatives in their absence

- Minutes of meetings

- Instructions provided and follow ups

• Facilitation of company functions and special occasions

- Shopping of relevant ingredients and decor

- Set up and coordination of relevant invitations to staff members

- Coordination of housekeeping

• Project Management

- Using Agile and Waterfall methodologies for execution of projects

- Budget tracking

- Scheduling

- Risk Management

• Project Delivery

- SharePoint and workflows

- Vena budgeting and management reporting

- Business Analytics upgrades

- Data migrations

- D365

- O365

Highlights

• Being part of a team that offers business technology solutions for the betterment of our client’s business as a whole has been an amazing experience. Team work and team effort has been inspirational and playing my part in the projects as they unfold and take shape towards a successful outcome, have enlightened me in the world of digital solutions. My current project experience covers successful delivery of Vena, SharePoint, PowerApps, Business Analytics, D365 and Data Migration projects. Company: United Nations Educational, Scientific and Cultural Organisation (UNESCO) Position: Programme Associate

Dates: March 2015 to December 2015

Duties:

As the Programme Associate, it was my role to assist, coordinate, organise and support UNESCO’s technical team in the area of HIV and Health Education in Eastern and Southern Africa.

• Provide logistical support (coordination / purchasing of air tickets, transport, accommodation, DSA, venues) for local and regional meetings, workshops and training organised by the HIV & Health Education Regional Office.

• Prepare budget proposals for workshops, trainings and supplier services

• Support the regional team with their travel arrangements

• Create and maintain multiple contracts for individual or entities, monitoring their deliverables and timeous payments

• Facilitate day to day administrative tasks including ensuring the timeous procurement of office stationery, training materials, equipment and visibility items

• Follow up on staff cost recoveries, phone bills etc.

• Draft administrative letters and memos

• Work with other UN agencies in the coordination of meetings, workshops and training programmes.

• Provide logistical support (coordination / purchasing of air tickets, transport, accommodation, DSA, venues) for local and regional meetings, workshops and training organised by the HIV & Health Education Regional Office.

• Prepare budget proposals for workshops, trainings and supplier services

• Support the regional team with their travel arrangements

• Create and maintain multiple contracts for individual or entities, monitoring their deliverables and timeous payments

• Facilitate day to day administrative tasks including ensuring the timeous procurement of office stationery, training materials, equipment and visibility items

• Follow up on staff cost recoveries, phone bills etc.

• Draft administrative letters and memos

• Work with other UN agencies in the coordination of meetings, workshops and training programmes.

• Maintain and manage project files for both the Johannesburg office and our regional team

• Act as UNESCO focal point on all matters relating to the hosting of UNESCO by The United Nations World Food Program in Johannesburg and providing general administrative support

• Provide support as required to the ESA Commitment process including supporting the collection of data for the annual report

Highlights

• During my time at UNESCO I met such an array of amazing people. People who are wanting to make a difference in their communities, in their countries and in their world.

• Knowledge is power, and the UNESCO team has been empowering the youth, parents, political leaders, traditional leaders and religious leaders on the aspects of comprehensive sexuality education. I was a part of this team and that feeds my soul.

Company: United Nations World Food Programme (WFP) Position: Travel Focal Point and Administrator

Dates: November 2013 to March 2015

Duties:

As the travel focal point at the Regional Bureau in Johannesburg, I was required to handle all aspects of travel

(international, regional and domestic), for all staff right through to executive level, for the World Food Programme, UNESCO and OCHA. I also offered travel and administrative support to our 11 country offices. I assisted the Regional Bureau with their office move as well as the closure of their Angolan country Office. Along with that role, I was disposing of obsolete company assets.

• Ensuring that all WFP policies and procedures were adhered to

• Obtaining quotations for all travel requests and coordinating the travel bookings ensuring that the most efficient and cost-effective options were given

• Arranging hotel bookings and coordinating land transport as per UN security requirements and ensuring that payments were made timeously

• Calculating staff entitlements and loading of staff trips onto SAP (SAP is an Enterprise Resource Planning (ERP) system) after all the requirements had been met – as per UN regulations

• Ensuring that staff trips were closed on submission of receipts (boarding passes, hotel bills) as per UN practice

• Monitoring and reviewing travel claims and supporting documentation for all WFP staff as well as UNESCO and OCHA for accuracy and conformity within UN rules

• The issuance of Purchase Requisition’s (PR) for all non-food related services / goods for further processing through WFP Procurement Unit using SAP

• The process and dispatch of Purchase Orders (PO)

• Monitoring and reconciling invoices against the PR/PO’s and process for payment

• Posting of GRN/SES (Goods Received Note / Service Entry Sheet)

• Record keeping of payments and travel agency account reconciliations

• Assisting in the maintenance of the inventory database and the appropriate disposal of expired or damaged goods

• Coordinating, organizing, facilitating and supporting international and regional high-level conferences, workshops and meetings

• Successfully organized and managed the WFP Annual Country Directors meeting held in Johannesburg during May 2014

• Played a pivotal role in assisting, coordinating and supporting the Global Child Nutrition Foundation and the WFP Center of Excellence against Hunger in Brazil; with their 16th annual forum, which took place in Vanderbijlpark during 2014.

• Forum was attended by over 250 participants from 40 different countries. 10 ministers attended the forum along with more than 60 other high-level officials. http://www.gcnf.org/events/global-child-nutrition-forum/ Highlights

• Working for the United Nations was an absolute highlight for me. Being part of a team that has such an amazing impact on the world was absolutely mind blowing. I hope that my passion for humanity and my willingness to give my all, will afford me the opportunity and privilege of one day, being hands on with the vulnerable communities out there. I want to make a difference.

• I want to find a platform where I can make a change – no matter how big or small. I want to part of a team that builds unity, that empowers humanity and that strives for equality. Company: ENAV8 Field Marketing Services

Position: National Training Manager Gauteng Regional Trainer Dates: April 2011 to October 2013

Duties:

As the National Training manager, I was required to develop training strategies, training material and training processes and procedures to ensure that the SLA between our client and ENAV8 was achieved. This includes the management of our project work plans, budgets, training team and the training of all involved internal and external stakeholders.

• Managing my own performance, time and activity in an unsupervised environment

• Planning and forecasting training and administrative activities within the applicable budgets in order to minimise cost and increase operational effectiveness

• Managing project plans and forecasting expenditure in order to minimize cost and mitigate financial risk to the organization and that of our client

• Developing training material for all elements of our client’s processes, procedures, products and services and effectively train all stakeholders.

• Developing training material for train the trainer as well as conducting the train the trainer sessions.

• Developing soft skills training material

• Designing assessment tools to assess knowledge and understanding of all stakeholders

• Developing and executing training strategies and plans

• Developing, monitoring and tracking training schedules and deliverables

• Coordinating training / conference events for internal and external stakeholders

• Effectively managing a training team of 10 (performance and people management)

• Facilitating the recruitment process, performance appraisals and induction of ENAV8 staff

• Compiling training reports and monthly summaries

• Monitoring staff monthly entitlements, namely fuel spend, phone bills, accommodation and meal allowances

• Analysing situations, developing adequate solutions and taking appropriate action to improve the business

• Customer service and Relationship management

Highlights

• I loved the fact that I was part of this business from inception and that I saw it grow and flourish. We were a team of 21 looking after over 160 stores countrywide.

• I worked with an amazing group of people who took complete ownership of their roles and took pride in their work. We dealt with daily challenges and as a team, we were able to meet and exceed expectations – whether in a business or personal capacity. I loved imparting knowledge and seeing the benefit of learning as it showed in both internal and external stakeholders.

Company: Pentravel Kwa-Zulu Natal / Gauteng

Position: Ticketing Agent, Travel Consultant, National Training Manager, Regional Training Manager, Sales Shop Manager (KZN)

Independent Travel Consultant, Sales Shop Manager (Gauteng) Dates: June 2002 to March 2011

Duties:

My career at Pentravel started off as a ticketing agent in 2002. Through my dedication, hard work and passion, I worked my way up to become a Sales Shop Manager and National Training Manager. Building and maintaining customer base was of key importance and ensured that all sales targets were exceeded.

• Keeping up to date with knowledge of destinations and travel products, as well as keeping informed of airline rules and regulations, tariffs and other industry requirements

• Direct engagement with customers and suppliers, from quotation through to delivery of services

• Managing and adapting through change; For example, managing flight schedule changes on an ad-hoc basis as a result of either climate / economic / client crisis

• Processing all travel related documentation and payments once monies were received

• Dealing with complaints, finding resolutions quickly and therefore meeting / exceeding expectations

• Take responsibility and accountability for decisions made and actions taken

• Learning, assimilating and developing training material for all elements of the travel industry with a focus on Pentravel policies, processes, procedures, products and services and effectively training internal stakeholders

• Competently and effectively developing new training campaigns in order to up skill all stakeholders Designing assessment tools to assess knowledge and understanding of internal stakeholders

• Developing and executing training strategies and plans for internal and external stakeholders

• Motivating and driving sales targets

• Coaching and mentoring

• Compiling management and training reports

• Effectively managing store consultants (5 staff) and a training team (4 staff looking after approximately 170 consultants) - performance and people management

Highlights

• The opportunity to travel the world and to experience different countries and cultures was amazing. I cruised like royalty from New York to the Bahamas. I explored the hidden treasures of the Amazon and was humbled by the generosity of the families I stayed with in Thailand

• I worked my way up from being a store sales consultant to becoming the Pentravel National Training Manager overlooking 20 stores country wide. I loved that I could share my travel knowledge and experiences during training interventions as well as when I was consulting with clients

• I loved exceeding my monthly targets – this would give me a great sense of achievement. I loved dealing with clients directly and being an integral part of making their holidays memorable. I was greatly encouraged by repeat clients

Company: Great Escape Travel Kwa-Zulu Natal

Position: Travel Consultant

Dates: July 2001 to May 2002

Duties:

Sales - My focus was to proactively market, sell (up sell / cross sell) all travel products and services to clients and to provide outstanding service thereby growing my client base Admin – I completed all travel arrangements; from quotation to document issue for flights, hotels, cruises, coach tours, car hire, tours, visas and foreign exchange. I secured all payments and submitted all monies and paperwork to the relevant suppliers and accounting departments

Highlights

• I dealt predominantly with the student and youth travel market. I was able to use my experiences to guide these young adults as they embarked on these life changing experiences. REFERENCES

United Nations – Educational, Scientific and Cultural Organisation Mwansa Njelesani-Kaira – HIV and AIDS Regional Officer, Eastern and Southern Africa Cell: 073-***-****

United Nations – World Food Programme

Mohammad Tariq – Regional Finance Officer

Cell: 082-***-****

ENAV8 Field Marketing Services

Anita Nieuwoudt – Key Account Manager – Formally National Training Manager Cell: 082-***-****

ENAV8 Field Marketing Services

Jeanette Dace – Previous Key Account Manager

Cell: 074-***-****

Pentravel

Michelle Boshoff - National Operations Manager

Tel: (031-***-****

Cell: 082-***-****

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