Marketing Manager

Areas of Expertise

Education

Work Experience

Courses & Certification

ROY C. RAJAN

Mobile : +971-**-***-****

Email : ***.*******@*****.***

Languages : English, Hindi, Marathi, Urdu,

Malayalam, Arabic & Konkani

I am a quick learner with a positive attitude, a

hunger for success and I NEVER GIVE UP. Strong

believer of being a leader in this competitive

world. I convert business and self-goals into

revenue generation for the organization.

Offline & Online Marketing: Digital Marketing,

Social Media, SEO, Google ads, Content

creation.

Managing Start Ups & Turnkey Projects, Create

Concept based Websites, eCommerce,

Communication, Business Development, Time

Management, etc.

2011-2013, Thakur Institute of Management

Studies & Research, Mumbai, India

Master’s in Business Administration (MBA)

2008-2010, National Institute of

Information Technology, Mumbai, India

Post-Graduation in Software Engineering

and Website Development

2003-2008, Mumbai University, Mumbai, India

Bachelors in Commerce, Banking and

Accounting

Digital Marketing, June 2020 : Google

Digital Marketing, April 2020 : Accenture

Web Development, November 2019 : Udemy

April 2019 – Present, Contucom, Abu Dhabi, UAE

Founder & General Manager

Idea Creation, Planning, execution and post

valuation of the below projects. Including

Website design & development, mobile

application, Social Media Marketing,

Campaign creation & Digital marketing

(SEO, Google ads, etc.)

Adaalounge: eCommerce platform in

UAE for the retail sale of perfumes:

www.adaalounge.com. Business goals &

sales target achieved in first 6 months

of product launch

Torvii: Online search engine & B2B/B2C

listing portal. Business goals achieved in

first 7 months of product launch

Al Rafidain Laundry: Social media, digital

marketing & Offline marketing

campaigns. Business goals achieved in 4

months.

Anshab Events: Social Media & digital

marketing. Business goals achieved in 2

months.

Lead generation on digital platforms for

acquiring new clients, along with managing

Social Media, SEO, SMO, Google Ad words &

other digital marketing platform for achieving

business goals

Expertise in eCommerce projects in low

budget & short timeline

Increase the brand awareness, consumer

engagement, brand loyalty, consumer

satisfaction, overall branding & revenue for

clients product portfolio

Periodic follow up on each client to ensure

business goals are achieved along with

invoicing & payment follow ups

Feb 2018 - Present, UAE

Project Supervisor (Freelance)

Project supervisor for all events in Coca Cola

Arena, Etihad Arena, Yas Arena

Managing staffing, customer service,

complaints & all event related issues

Conducting Pre & Post event checks &

documentation to ensure all activities go as

per planning

Personal Info

Work Experience Work Experience

April 2016 - April 2019, CREATEAV, Dubai, UAE

Marketing Manager

Handling the marketing strategy for the

company & marketing campaigns for

projects like “Baby Day Expo”

Handling offline & entire online / digital

marketing for company and its projects

Successfully headed the marketing and

consumer engagement in projects like

Formula 1, FIFA, BAO Music festival,

Tomorrowland, Abu Dhabi Golf

Championship, Special Olympics World

Games Abu Dhabi, etc.

Managing marketing budgets and ensuring

to achieve business goals

March 2013 - April 2016, CITIBANK, Abu

Dhabi, UAE

Sr. Relationship Officer

Rated #1 for overachieving targets in the

year 2013, 2014 and 2015

Acquiring retail customers for Citibank

products

Participating in Micro Marketing &

deployment across all malls in Abu Dhabi

Member of the 1st digital & automation

process in retail banking

October 2009 – July 2010, Hughes

Communication, Mumbai, India

Project Coordinator

Managed India’s Biggest Bank - ICICI Bank’s

networking requirements for their ATM’s and

Branches all over India.

Design and implement projects respecting

budget and lead time

Supervised smooth flow of logistics and

documentations to close critical projects like

Opening of New Branches and ATM

Shifting and relocating of existing

Branches and ATM

Monitoring current work and constantly

looking for opportunities to upgrade the below

Bandwidth

VSAT Antenna from 1.2m to 1.8mts

November 2008 – July 2009, TATA AIG,

Mumbai, India

Customer Service Officer

Marketed insurance solutions to customers

and builds relationships with clients to

promote long-term business growth

Successfully handled customer claims,

resolve, report, record complaints in a

professional and pro-active manner

0% customer grievances & ensure customer

service levels are maintained above 95%

July 2006 – August 2007, Lifestyle

Networks, Mumbai, India

Project Assistant

Assisted the Projects Manager in

successfully carrying out critical projects like

Wi-Fi Ahmedabad: A Project aiming to

make a part of the city Wi-Fi

Making a part of South Mumbai Wi-Fi

enabled

Maintained MIS and other critical

documentation for every project

Troubleshooting any emerging problems in

the project. Conducted pre and post project

evaluations and report on outcomes

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