Name:

NARRESH KUMMAR AKULA

Experience:

**+years

Age:

** *****

Email:

adjula@r.postjobfree.com

Qualification:

Bachelor of Commerce

(Computer Science)

Phone:

+91-871*******

Job Category:

Lifestyle, Luxury, Retail and E-Commerce

Address:

Flat 501 STLA Pragathi Colony, Mailardevpally

OBJECTIVE:

Drawing from the mix of my practical and theoretical knowledge of business environment, I aim to become an asset for my employer and transcend to newer heights with accumulated experience.

BlueStone ( Oct 2018 to till Date ) – Cluster Manager

Established in 2011, BlueStone is India's leading destination for high quality fine jewellery with strikingly exquisite designs. We aim at revolutionizing the fine jewellery and lifestyle segment in India with a firm focus on craftsmanship, quality and customer experience. In a short span of time, BlueStone has built a large family of loyal consumers in India and abroad.

Key Responsibilities -

Direct reporting to the Vice President- Sales of the company and Senior manager sales

Started a retail footprint of one store and expanded it to six stores in Hyderabad market.

Supported brand for franchise business format ( FOCO ) and worked to develop network by identifying and pursuing new leads, attended industry events and building relationship with new and existing clients .

Investigated and integrated process to monitor customer buying trends, market conditions and competitor actions to adjust strategies and analyze data trends to determine best methods to improve store sales.

Led various store launch activities with digital, ATL and BTL advertising, including experimental marketing for brand visibility, customer acquisition and brand penetration.

Managed recruitment of 30 plus employees and conducted training programme on process learning, sales promotion and product description

Addition of 5 stores and increased the revenue from average 25 lakhs to 2 cr per month in 1.5 years.

Helped the team to interact with customers and generate sales via watsapp, retail stores, try at home and exhibitions and also helped them how to help the sales to NRI customers

CARATLANE TRADING PVT LTD (Aug 2012 to Oct 2018)

Caratlane Trading Pvt Ltd on Aug 1, 2012 as Sales Manager.

CaratLane.com is one of India’s leading e-commerce companies and one of the most visible online brands. CaratLane.com has been listed as one of the “Top 20 hottest e-commerce sites in India” in a Data Quest / Sapient Nitro study. The website has also been rated the best in Usability/User Interface design.

CaratLane also won the Best E-commerce Website award by IAMAI (Internet and Mobile Association of India) at the 4th Digital Awards for 2013.

CaratLane is now a TATA Brand with Titan Group holding a majority stake.

CaratLane was incorporated in 2007 had revenue of Rs 141 crore in 2015-16, Rs 127 crore in 2014-15 and Rs 101 crore in 2013-14.

Key Responsibilities -

Direct reporting to the Vice President- Sales of the company.

Try-At-Home Business- 1 Direct reportee (Area Sales Officer) in Hyderabad

Hyderabad Store- 6 Direct reportees, including the logistic team.

Coordinate with internal support groups to maximize performance.

Coordinate with Online/ Offline Marketing teams to drive more traffic/ leads through the website and campaigns.

Provide strategic solutions to enhance overall customer experience at the store.

Mapping potential customers and generate leads for the organization.

Develop lucrative incentive schemes and introduce monetary benefits to encourage the sales team to deliver their level best.

Suggesting ways to maintain and improve relationships with the clients.

Sales Resource Management: Recruiting well-qualified resources for contributing to the store's sales development. Work with the human resource manager and arrange for interviews, conduct interviews of eligible candidates, and recruit efficient sales workforce.

Consulting with the top management of the company, and drafting sales policies and marketing strategies.

Supervision, motivation and control of sales personnel in the best interest of the organization.

Ensuring that long-term customer relationship is maintained so as to achieve the goals of the enterprise.

Suggesting strategies to improve “Chat” as well as “Inbound Calls” Sales for the store calls .

Keep track of store supplies and communicate with the merchandise & factory teams to place orders for new stock.

Point of escalation for any conflicts arising with the sales staff at the store as well as the “Try-At-Home” and logistic team.

Train new employees on customer service and organizational policies.

Assisted the Regional Manager in preparing schedule of operational and promotional activities for the store.

Generate Monthly Sales Reports for store.

Accomplishments at CaratLane: -

●During the start up time introduced brand to major IT employees in Hyderabad and Bangalore by setting up BTL activities.

●Successfully implemented the initiative of identifying offline stores in Hyderabad . Was also able to scale it up to 4 locations across Hyderabad in a span of 2 years

●Created an End-to End training module for the sales teams with major focus on driving sales and improving overall customer experience at offline stores. Areas such as product knowledge and soft skills have also been covered under the said module.

Fulfillment process improvement

Have highlighted numerous improvement areas and was able to help remove redundant fields etc and make the order placement process less cumbersome for the team.

Stores Fulfillment Process Improvement

Have been the point of contact for Requirements Gathering/ documentation and numerous discussions with the tech teams in providing inputs on the offline store process application work flow and have been successful in driving the team to get better tech solutions for the Store teams.

This also led to the implementation of a robust ERP system for the entire company.

Offline Initiatives/ Events

Have personally managed and coordinated numerous Offline Events across Hyderabad and have added great value in terms of building overall brand image/ awareness. Have also maintained/ built great lasting relationships with HR personnel/ Senior Officials in IT companies in order to help organize future events/ offline campaigns.

Store Support

In spite of handling/ managing a team and having several tasks in hand all the time, have whole heartedly supported each and every Store team across the country with every single request/ help item. Have provided Fullest support to store teams not just in terms of driving Sales numbers, but also in terms of taking over customer escalations, coordination with Factory and other departments, order expedition, manpower shortages etc. Have shown high levels of Willingness to help/ assist every member of the organization when approached for support.

New Store Launches/ Transition

I have been an integral part of Forum/ Jubilee Hills/ Phoenix/ Punjagutta Store launches and have provided fullest support right from Stock Planning/ Requirements/ Checklist Preparation/ Staff Training etc. and spent a lot of time at each of these stores supporting them with operations and driving them to achieve good sales numbers and customer satisfaction levels.

Other work experience.

>Dec-2010 to JULY-2012 with Ethos Swiss watch studio As Deputy Store Head at Inorbit Mall,Hyderabad.

> Jan 2008 - Nov 2010 with RELIANCE JEWELS as Senior executive at Punjagutta, Hyderabad.

> July 2006 - Dec 2008 with TANISHQ as a Retail Sales Officer at Punjagutta, Hyderabad.

>March 2006 – Jun 2006 with Tata Business Support as a inbound call customer care executive.

EDUCATIONAL QUALIFICATION:

Bachelor of Commerce from St.Pauls College(Osmania University).

PROFESSIONAL PROFILE:

Computer literate.

Enthusiastic, knowledge-hungry self-starter, eager to meet challenges and quickly assimilate newest and latest technologies, skills, concepts, and ideas.

Creative troubleshooter/problem-solver who works hard and loves challenges.

Proven relationship-builder with exceptional interpersonal, communication, and presentation skills.

An assertive manager with outstanding interpersonal, communications, negotiation and people management skills.

Highly organized and enthusiastic worker with a vision for improvement and perfection.

Ability to manage and perform different activities at the stores through proper communication and coordination with different teams such as merchandise, marketing, factory etc.

Proficient in various applications used to manage database and other records.

Passionate for personal and professional growth through consistent learning.

First Name:

NARRESH

Last Name:

KUMMAR AKULA

Nationality:

Indian

Date of Birth:

24-June-85

Sex:

Male

Marital Status:

Single

Languages Known:

English, Telugu, Hindi

Interests/ Hobbies:

Cooking, Spending time at the landscape, Travelling

DECLARATION:

I consider myself familiar with Sales and Operations Management aspects.

I am also confident of my ability to work in/ as a team.

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Hyderabad, INDIA

NARRESH KUMMAR AKULA

References: Mr. Shyam Chandrasekaran (National Sales Manager)

I have never in my career received any warnings/disciplinary actions till date. I have always been very regular and prompt to work.

Contact this candidate