Admin / accounts assistant
Resume:
BLANCHE ROSE MAMBURAM
Total of * years of experience and knowledge in customer service
industry. A motivated, detail-oriented, flexible, and versatile with excellent communication, presentation and interpersonal skills looking for a new challenge in a customer-centric or financial service role where my qualifications & skills will be applied/developed that can be utilized both for employer’s benefit and career development as well.
ACCOUNTING ASSISTANT /
ADMINISTRATION / SALES EXECUTIVE /
SOURCING / MARKETING ASSISTANT
JINOU TRADING LLC
December 2019 – August 2020
ADMINISTRATIVE DUTIES AND RESPONSIBILITIES:
» Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.
» Checking invoice with purchase order and receipts.
» Assist in General Office administration. Issuing and tracking invoices, quotations, and purchase orders using company templates. Develop and maintain a filing system. Act as the point of contact for internal and external clients.
» Provide full admin support to the team and department.
» Perform data-entry, documentation, printing, and filling duties
» Maintain a proper and user-friendly filling and document control system for recording and tracking of all documents
» Assisting Accounts Dept. in AR & AP functions.
» Prepares Quotation, LPO and Invoices.
» Prepares monthly Payroll and computes overtime. Petty Cash Handling.
» Perform additional admin assignment in accordance with the Managing Director direction. Working closely with PRO for the new/renewal of Visas.
» Sending customer statements on monthly basis. Follow up on due payment.
» Preparation of payment and receipt voucher. Checking of all accounts for overdues. SALES AND MARKETING EXECUTIVE DUTIES AND
RESPONSIBILITIES:
» Establishing and maintaining key marketing activities to build on relationships and create new customers. Initiating creative innovative marketing and events that build on loyalty, but also attract new customers. » Fast and efficient in making quotations. Consistent follow-ups with clients and managing leads and closure.
» Maintain and expand client database. Contacts companies within sales territory to meet prospects and customers. Strong desire to succeed & achieve high sales targets.
» Communicating with suppliers from different countries such as China and all over Europe. Practice in making mockups thru Adobe Photoshop, Adobe Illustrator.
» Maintain relationships with clients by providing information, support, suggestions, researching and recommending new products which are related to their company products or events
»Responsibilities also include ensuring customer satisfaction through callbacks and online survey.
»Providing new business prospect for sales team to help achieve our company sales target for the current month and improve profitability.
»Keeping in touch with existing clients by sending them new products for future reference. Setting up meetings with new clients for short introduction and showing samples.
» Gathering and inputting data in database and responsible for conducting an effective and competitive telemarketing activity. Analyze competitor pricing proposals and sales strategies.
PROFILES
Dubai, City UAE
adjuho@r.postjobfree.com
Visa Status: Tourist Visa
TOP HARD SKILLS
Accounting/HR Assistant
Admin Works
Sourcing of Suppliers
Logistics
Client Relationships
Meeting Sales Goals
Dynamic and resourceful
Quotation
Microsoft Office
Documentation
Leadership
Prospecting Skills
KEY SKILLS
LEADERSHIP and good
Communication
COMPETENT
to learn fast and efficient.
RECOGNIZED successful
tactics, strategies & highest
quality of services.
PROACTIVE and willing to take
new challenges
WORK EFFECTIVELY under
pressure
SELF-DRIVEN result & detail -
oriented
WILLINGNESS to be trained to
other industry
SALES SUPERVISOR
WHITE PENGUIN COMMERCIAL (PHILLIPINES)
June 2016 – November 2019
» Sales and Marketing Skills: Responding to all the queries of clients on emails, phone calls and messages.
»Maintain relationships with clients by providing information, support, suggestions, researching and recommending new products which are related to their company products or events
»Accounts relationship management
»Quote prices and credit terms or other specification.
»Answer client’s inquiries about products, prices, availability and credit terms through land line, mobile and emails.
»Contact new and existing client to discuss their needs and explain how these needs could be met by specific products and services.
»Responsibilities also include ensuring customer satisfaction through callbacks and online survey.
»Providing new business prospect for sales team to help achieve our company sales target for the current month and improve profitability.
»Keeping in touch with existing clients by sending them new products for future reference.
»Setting up meetings with new clients for short introduction and showing samples.
»Gathering and inputting data in database and responsible for conducting an effective and competitive telemarketing activity.
»Inputting and developing a database of key prospects for upcoming events.
»Implement strategies to sell products or services.
»Willing to know the updated products about the various brands of the group for suggestive selling to the customers »Visiting potential customers for new business and developing and maintaining relationships
»Analyze competitor pricing proposals and sales strategies. CUSTOMER SERVICE ASSISTANT UNDER NEW ACCOUNTS
DEVELOPMENT BANK OF THE PHILIPPINES (Government owned Bank) June 2018 – September 2018
» Assisting clients to sign up form to open savings, dollar, time deposit and payroll accounts.
» Sorting files of opened accounts.
»Sorting files of closed files of closed accounts
» Verifying cheques to ensure all information are correct.
»Recounting bills and coins to ensure it is accurate to the label. Data Entry
»Recording and maintaining accurate and complete financial records.
»Answer phone inquiries, direct calls, and provide basic company information.
»Oversee mail deliveries, packages, and couriers.
»Perform clerical duties, take memos, maintain files, and organize documents, photocopy, fax, etc. RESTAURANT MANAGER
BUFFALO WINGS N’ THINGS (PHILIPPINES)
OCTOBER 2012 – JUNE 2016
» Excellent Customer Service Skills (Quick resolution of customer complaints to enhance customer loyalty. Address customer complaints related to product or service sales. Retain existing customers by providing prompt customer services.)
» Convince the by passers to a sales customer.
» Give customers a matchless customer experience. Meet quality and sales goals.
» Leadership Skills (keep employees motivated; mentoring and coaching employees to perform more; resolve conflicts and make hard decisions)
» Cash handling including petty cash and over-all sales per Day
» Highly organized, effective and efficient
» Inventory management (tracking monthly inventory accurately to avoid missing products which leads to high food cost; Keep detailed records of daily, weekly and monthly costs and revenues)
» Restaurant Management Skills (Petty cash handling; sales handling; perform monthly report; attending meetings with new clients/ prospect for tie-up deals; sending month-to-date sales; checking and managing the overall operations for every shift to make sure that everything works well; Coordinate communication between front of the house and back of the house staff; Prepare shift schedules; Process payroll for all restaurant staff; checking and ordering stocks properly to avoid over stocking; proper standard of giving excellent customer service sequence; gather customer feedback
»Kitchen Skills (proper handling of food hygiene; make sure that standard operating procedure is being implemented; line check of food quality and quantity and food labels; sensitivity of products)
»Front of the House Skills (handling guests’ complaint; direct feedback to my fellow co-workers/staff, coaching and mentoring my team)
»Computer Literate (Microsoft office applications) CASHIER/ RECEPTIONIST
YELLOW CAB FOOD CORP. (PHILIPPINES)
MAY 2011 – SEPTEMBER 2012
» Excellent Customer Service Skills (Greeting customers with a great attitude, Quick resolution of customer complaints to enhance customer loyalty. Handle customer complaints, feedback and queries in a polite and appropriate manner that reflects well on the business. Retain existing customers by providing prompt customer services.)
» Highly organized, effective, and efficient
» Cash handling and deposit to vault after every shift, collecting payments from customers in the form of cash, credit or debit card, check or other forms of payment, counting money in the cash drawer at the beginning and at the end of shift to ensure that amounts are correct and that there is adequate change, balancing cash register, using scanning devices for payment transaction, answering to customer inquiries and issuing receipts to customers.
» Operating cash register quickly and accurately
» Provide customers with fast and friendly service while ensuring accuracy at the sales counter.
» Maintaining a safe and clean work environment. Promoting customer loyalty plans.
» Training and developing new cashiers.
» Helping fellow cashiers solve problems.
» Helping with stocking, cleaning and other duties as needed.
» Cross-sell products to customers and introduced newly released products.
» Be well-informed on all products stocked in store. EDUCATION AND CREDENTIALS:
Tertiary CAPIZ STATE UNIVERSITY (Pontevedra Campus) Bachelor of Science in Business Administration
(Major in Financial Management)
Bailan Pontevedra, Capiz
June 2016 - April 3, 2019
Tertiary CAVITE STATE UNIVERSITY
Bachelor of Science in Business Management
(Major in Marketing)
Market Drive Carmona, Cavite
2010 – 2011
AWARDS:
Outstanding OJT Award (March 29, 2019)
Leadership Award (March 29, 2019)
Reference available upon request.
I hereby certified that the above information given is true and correct to best of my knowledge and ability. BLANCHE ROSE MAMBURAM
Applicant
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