DASARI SAIKUMAR KUMAR

Mobile: +91-834*******

E-mail: adjuei@r.postjobfree.com

WORK EXPERIENCE

Company

Designation

Experience

Employ ID

Cognizant technology solutions PVT LTD

Jira administrator

3+

746568

SUMMARY

Having 3+ years of IT experience in JIRA Administration, Analysis, Development, Project management, Agile methodologies, Jira Service Desk, JIRA Core, Jira Service Desk 3.5, Jira Agile 7.7.3, Confluence, Crowd, Bamboo, Bitbucket, FishEye & Crucible.

ITIL Management, Collaboration tools, Well versed with deadline pressures, superior analytical, time - management, collaboration, communication and problem-solving skills.

PROFESSIONAL EXPERIENCE

Have very good knowledge in Jira, Confluence up-gradation from lower version to new Version (Both Core and Applications up gradation).

Jira Upgradation

Jira version 6.4.2 to 7.0.0 upgraded.

Jira version 7.0.0 to 7.2.4 upgraded.

Jira version 7.2.4 to 7.7.3 upgraded

Database Migration

HSQL to Oracle/ MS SQL Server to MySQL 5.7

Have good knowledge in implementing Confluence Spaces, Pages, Child pages and performed Import and Export operations.

Expert in technically diversified IT experience and expertise in Atlassian Jira and Confluence Administration

Created complex JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes in JIRA

Test new versions of the tools and plug-ins to ensure compatibility

Performed application and system administration tasks including data backups and scheduled jobs created a custom JIRA plugin to generate custom reports based on a combination of components, features and requirements

Created Custom Fields and scripted the field, to calculate and display the time Depending on the Status of the Issue, Using Script Runner Plugin.

Installed LDAP for user management and configured crowd for SSO.

Integration experience on JIRA with Confluence with plugins and development

Strong interpersonal, communication and excellent organizational skills

Quick learner with ability to grasp new technologies with ease and comfort.

Good Team player and ability to deliver tasks on time.

Responsible for managing user permissions for tools according to the needs of projects and teams.

I have good knowledge in implementing Version Controllers like GIT/GITHUB.

Experience in implementing Projects in Bitbucket.

Good exposure in implementing Branches, Cloning, Fork, and Merging in Bitbucket.

Good exposure in implementing Workflows, Screens, Custom field’s implementations.

I have good experience in using Validations, Conditions, Post functions, and Properties in advanced workflows.

Good Exposure in Dash boards implementation

Filters using JQL Development

New reports development using JQL

I have implemented Mail configuration in Jira.

I have integrated Jira with Crowd, AD/LDAP.

I have implemented the Application Links.

Installed and tested various add-ons.

Test applications in agile development process.

Actively participated in Scrum meetings, reviews and developed test scenarios.

Assisted Scrum team in preparing the Sprint backlog.

Very good exposure in Agile project implementation, Sprints and Epics.

Leading, planning, and managing documentation projects for product releases.

Very Good Exposure in Agile project implementation, Sprints, Epics, Stories.

Extensively worked in Scrum environment with active involvement in daily meetings.

Interact with business analysts and software developers for bug reviews and participated in QA meetings.

TECHNICAL SKILLS

Languages

Core Java, HTML and Shell Scripting

Operating System

Windows Family and Linux

Databases

Oracle 11g,19C, SQL/PL SQL, MySQL and SQL Server

Administration Tools

JIRA Core, JIRA Service Desk, JIRA Agile, Confluence, Crowd, Bamboo, Git and Bitbucket

Application Servers

Apache Tomcat and Web logic

Cloud

AWS –EC2, Atlassian Cloud

PROJECT 1

Client

AIRTEL

Duration

2019

Operating System

Linux & Windows

Tools/Software’s

Jira Service Desk, Bamboo, Bitbucket, Jenkins, Jira Agile, Confluence, GIT, GITHUB

Description

Developing Product for Automotive Dealers across the US, Canada and Europe. This project provides the User Facing as well as Dealer facing application to handle end-to-end activity of the customer arriving in the dealership to purchase/sales vehicle.

ROLES AND RESPONSIBILITIES

Creation of Jira Projects based on user request.

Use agile methodology throughout the project. Involved in weekly and daily bases release management.

Working with a strong team of architectures, backend developers to gather function and non-functional requirements.

Responsible for administrating all Atlassian Products such as Jira & Confluence

Responsible for production support on high availability

Tracking and troubleshooting all the production issues

Responsible for creation of custom workflows as per user requirements

Upgraded Jira from v5.2 to v6.4.4 by taking overall ownership

Expertise in all Jira project configuration schemes

Creating users, projects and providing required permissions

Migration done from one project to other

Responsible for checking backups that are created on weekends and purging of old backups

Creating confluence spaces and providing required permissions to users

Creating Repositories and configuring to Jira projects

Applied application links to all the Atlassian products

Expert in Importing bulk issues into Jira projects using CSV files

Assisting users on using Jira Agile

Restarting and re-indexing Jira on timely basis

Installing/updating Jira plugins

Configuring Jira gadgets on Dashboards.

Managing both Jira production site and Dev sites

Involved in source control management with GitHub Enterprise level repositories. Regular activities include configure user’s access levels, monitor logs, identifying merge conflicts and managing master repository.

Automated the process using plugins available Jenkins and move from one environment to other throughout the build pipeline.

Produced scripts for viable combination of JIRA applications with different tools.

Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems.

Created Custom workflows, custom screens and custom fields on JIRA.

Migrated JIRA across environments and worked on JIRA database dumps.

Cloning the Jira Projects.

Created various Projects, Plans, Jobs, Versions and releases in Bamboo

Re-indexing Jira on timely basis.

Creating spaces in Confluence.

Providing privileges to the users.

Creation of new Jira users and Jira groups.

Implementing Jira workflows using advanced features such as Post functions, Conditions and Validator.

Experience in configuring Field configurations, Notification schemes, Screen Schemes, Permission Schemes in Jira Projects.

PROJECT 2

Client

ASTRA ZENECA

Duration

2017 to 2019

Operating System

Linux & Windows

Tools/Software’s

Jira Service Desk, Bitbucket, Jenkins, Jira Agile, Confluence, GIT, GITHUB

Description

Yes Bank is India's fifth largest private sector bank. It is the only Greenfield Bank licence awarded by the RBI in the last one decade. It is a "Full Service Commercial Bank", and has steadily built a Corporate, Retail & SME Banking franchise, Financial Markets, Investment Banking, Corporate Finance, Branch Banking, Business and Transaction Banking.

Roles & Responsibilities

JIRA installation and upgrade.

Setup JIRA for project management.

Managing users and groups permission.

Configure Bamboo build and deployment plans.

Responsible for deployment of code and releases.

Preparing documents.

Installing Jira in Linux environment

Installing required API and verifying the modules are working fine.

Creation of new Jira Project.

Responsible for creating new users and groups in Jira

Managing Issue type screens

Responsible for creation of custom workflows

Involved in the Business logic developed of tools for compatibility of project services.

Responded to incoming requests and inquiries for new tools and workflow procedures.

Provided technical assistance for work administration of users, related modifications and archival of projects.

Supported maintenance and improvement activities by installation of security patches and related fixtures.

Participated in learning of scripting languages such as Linux and JAVA for project management.

Reported performance related issues to management by analysis and tracking of existing systems

Developed technical solutions by coordination with internal project teams and understanding of requirements.

Responded to all incoming questions and inquiries related to JIRA applications.

Prepared projects, dashboards, reports and questions for all JIRA related services.

Generated scripts for effective integration of JIRA applications with other tools.

Suggested improvement processes for screens, workflow procedures and reports of applications.

Conducted analysis and evaluation of existing systems to upgrade latest versions of JIRA.

Assisted in assessment of existing production systems and configuration services for upgrading.

Verified the version compatibility of Jira APIs after upgrading to V6.3

Assisted on usage of Agile planning to the respective users

Created Agile planning boards

Integrated Jira issues with story points, Epics etc.,

Creation of Spaces, Pages, Child pages, Templates in Confluence.

Performed Import and Export operations in Confluence.

Helping Scrum master across the company to customize JIRA for their requirements.

Work closely with stakeholders to successfully complete IT infrastructure projects.

Take the overall responsibility for the Jira configuration and be the go-to person for any Jira issues, enhancements or best practice question.

Serve as a technical advisor and the primary implementer for new capabilities in JIRA.

Create team specific agile process flow in JIRA to move tasks from one activity to another.

Configure Agile Boards –Scrum and Kanban.

Installation and configuration of continuous Integration servers.

Created customized Dashboards for teams.

Prepared projects, dashboards, reports for all JIRA related services.

Resolving tickets based on SLA (Service Level Agreement).

Provide support for the application and infrastructure including troubleshooting, performance tuning.

Integrate User with Microsoft Active Directory.

Integrating JIRA with Confluence Fisheye &Crucible.

Provide project level and plan based permissions.

Educational Qualification

Qualification

Institute

Pass out

Percentage

B-Tech

Sri Indu College of Engineering and Technology

2018

76.2%

Personal Profile:

Date of Birth : 19/07/1996

Gender : MALE

Nationality : Indian.

Languages Known : Telugu and English.

Permanent Address : Lig-10/4, 4th phase, KPHB colony.

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