CV-James S. Fernandes Page * of *

JAMES S. FERNANDES

Abu Dhabi – U.A.E.

+971-**-***-**** / +91-966-***-****

Email : adjud1@r.postjobfree.com; adjud1@r.postjobfree.com;

Objective:

Provide high-level administrative support across the company, C-Level Executives, Senior Management team and/or wherever required for the success of organization’s development strategy.

Career History

• Working Experience with Oil & Gas, Property Developers, Construction Industry, Manufacturing Company and Airport Maintenance Company.

• More than 10 Years working experience with C-Level Executives and Senior Managers.

• Well experienced and having sound knowledge of leading Administration and Human Resources functions, budgeting, cost optimization, KPIs, tendering, auditing, data analyzing, preparing/updating job family & Job Descriptions, staff appraisal, updating and submitting Department KPIs, MIS Reporting, managing Camp & Catering services, Transportation services, Facilities Management, Security Services etc.

• Sr. Administration Officer - National Petroleum Construction Company July 2016 to-Dec 2020

• Administration Officer July 2015 to-July 2016

• Executive Assistant/Sr. Secretary Mar 2011 to-July 2015 Joined in the capacity of Executive Assistant to Vice President - Administration and promoted to Sr. Administration Officer.

Accountabilities : Organize and oversee all administrative functions Administration Department such as Camp & Catering Services (Onshore and Offshore operations), Human Resources activities for all Admin Staff, preparing/updating job family

& Job Descriptions, staff appraisal, updating and submitting Department KPIs, ensure department yearly objectives are accomplished, review and update department policies and procedures (9 Sections), managing Facilities Maintenance, Transportation Services, Security Services, Government & Public Relations Office, General Admin. Services (Manpower, Mail Room, Reprography, Telecommunication and Central Archives) etc. to facilitate and ensure smooth operations. HR and Admin Officer - Al Alawi Est. Dubai – UAE Apr. 2009 to Feb 2011 Reporting to – Director HR & Administration

Accountabilities: Coordinate and carry out essential functions of HR and Admin Department/Teams. Such as evaluate staff performance, update HR & Admin Policies and Procedures, conduct exit interview, arrange training, suggest reward and recognition, assist in preparing budget, operating and strategic plans. Liaise with Clients, Contractors, Suppliers, Government Authorities, Internal stakeholders etc.

BD/Performance Officer - Hydra Properties LLC July 2008 to Feb 2009 Reporting to – Director Business Development

Accountabilities: Prepare corporate performance expectations/goals by developing corporate, and staff level Key Performance Indicators (KPIs) and guidelines to achieve the divisions/department’s set target as per the objective in order to highlight business performance, issues, concerns, and action plans to the Management team periodically.

Coordinate, support, monitor, follow-up and recommend all Corporate Services, HR and Administration functions, such as overall manpower performance appraisal, training and development program, compensation and benefits program, job description etc.

Corporate Performance Officer/Analyst - Dubai Properties Group April 2006 to July 2008 Reporting to – Vice President Human Capital Department

Accountabilities: Contribute in development of Performance Management System, implement strategy and plans for Performance Support across the company to enable the transformation of Dubai Properties into an excellent performance driven organization.

Planning and Finance Executive - ZADCO – AUH July 2003 to April 2006 Reporting to – Head of Business Planning and Finance

Accountabilities: To assist Business Unit Team Leaders and Team Members in the preparation and maintenance of an efficient and effective Business Plan, Operating Plan, Corporate Presentations and Handouts, Monthly Reports, Performance Management Systems, Monitoring and Reporting Systems as well as assist in developing and carrying out HR activities of entire business unit.

Proposals Coordinator - Future Pipe Industries June 1997–Feb 2003 Reporting to – Head of Administration

Accountabilities: Study, review all project enquiries, prepare/obtain System Summary & necessary information/data related to the project & prepare commercial & technical offers for all major Oil Field, Industrial & Municipal projects in line with the enquiries.

Achievements

- Completed and submitted Job Family along with its respective KPIs and Job Description for all Administration staff.

- Completed and submitted Performance Appraisal for 79 staff.

- Completed and submitted Camp & Catering Tender Document to float the tender.

- Completed and submitted Department Objectives and KPIs for 9 Departments with 95.5% achievements.

- Handled AED. 1.6 Million Office renovation work project and saved approx. AED.164K by negotiating with vendors. CV-James S. Fernandes Page 2 of 5

- Suggested replacing auto flush to manual system to save water and the suggestion was approved and implemented with an approx. AED. 1.1 Million Saving per annum.

- Conducted a study and suggested selling Company owned 4WD vehicles and replacing/hiring salon rent a car as per the requirement which was approved by the management and implemented with an expectation of approx. AED. 1.3 Million/annum savings.

Educational

Qualification:

S.Y Bachelor of Commerce – R.K Talreja College - Bombay – India

Diploma in Computer Software Applications from “The Institute of Engineering” – India Certified Courses

Business Intelligence from IIR – Dubai – UAE

Finance for Non-Financial & Budgeting Preparation Techniques-Genius Management– Dubai - UAE

Professional Project Management Program (PMP) – Cambridge Educational Institute – AUH - UAE

Direct Attention Thinking Tools from Edward De-Bono - Dubai – UAE

Business Writing Skills – Writing for Results - Dale Carnegie Training-Dubai - UAE

Creative Problem Solving and Decision Making from MEIRC - Abu Dhabi-UAE

Effective Management – Planning and Organizing from PRO Training – Dubai - UAE

Time Management-Executive Skills Training from Spearhead Training-Dubai – UAE

Six Thinking Hats from Edward De-Bono - Dubai – UAE

Working Effectively in Team Environment from Focus Management Consultancy – Dubai- UAE

UP Your Service (Customer Service)–Uplifting Service Champion-UP Your Service College–DXB- UAE

Professional Development Programme-Customer Service Journey-The Emirates Academy–DXB - UAE

Advanced Reading Skills from Executive Skills Training - UAE

MS Project (Basic and Advance) from Compubase – Abu Dhabi – U.A.E.

Computer Hardware (Installation, upgrading & assembling computers)-Galaxy Computers–AUH- UAE

Skills

Technical: Proficiency in computer programs such as Microsoft Office Suite (Word, Excel, Visio, Outlook, etc.), Internet, Printer, Scanner, Fax, Photo copier etc. Relationships: Maintain positive working relationships with internal & external stakeholders. Communication: Excellent oral and written communication skills. Organization: Performance Management, Performance Appraisal, Negotiation, Problem Solving, Strong communication skills, Time Management & Presentation skills, MS Office Suite, Keen to Details, Reporting skills, Analytical skills, Multi-tasking skills, Leadership and Management Skills, Knowledge in costing and accounting, data analysis, attention to details; capacity to prioritize by assessing situations to determine urgency; ability to develop a work schedule, set goals, create & implement actions plans, monitor progress towards goals; and ability to take timely decisions. Reference:

• Mr. Jassim Al Hosani – VP-Administration – 050*******, adjud1@r.postjobfree.com

• Mr. Nasser Al Deeni – VP – HSE & QAD – 050-*******, adjud1@r.postjobfree.com

• Mr. Abdul Aziz Marzouqi – IST – Director – 050******* – adjud1@r.postjobfree.com Mar 2011 to-Dec 20

Designation:

Accountabilities:

National Petroleum Construction Company (NPCC) Abu Dhabi - UAE Executive Assistant Mar 2011 to-July 2015

Organize meetings, prepare agenda and record minutes of meeting.

Prepare Department Achievements (Commercial & Technical) presentation for Monthly Management meeting.

Draft various types of correspondences as per the requirements.

Coordinate and consolidate data from all above departments in order to issue periodical Management Information System (MIS) reports to the Management.

Liaise with Finance, Human Resource, Sub-Contracts, Procurement, Engineering and Yard Operations Department.

Liaise with internal stakeholders, vendors, manufacturers, interior designers etc.

Assist in arranging event management, such as family day out, national day celebration, dessert safari, UAE women day, indoor and outdoor tournaments etc.

Arrange transportation, hotel bookings, air tickets for business trips and staff proceeding for vacation.

Keeping a strong line of communication with all management team.

Prepare, review and amend Administration staff Job Descriptions as per HCD requirements as well prepare and issue new Job Description for new recruits.

Scrutinizing Incoming/Outgoing correspondences, technical and non-technical documents and general administration duties.

Promoted as Administration Officer and Sr. Administration Officer July 2015 & July 2016

Prepare and contribute in submitting OPEX and CAPEX annual budget.

Prepare, review and submit Key Performance Indicator (KPI) and Department Objectives periodically and update Management System accordingly.

Prepare and issue Administration Department feedback to BD team for Business Plan-2020-2024- SWOT Analysis.

Assist, update and issue Administration Sustainability Indicator Report periodically.

Evaluate and submit 79 staff appraisals in Performance Management System (PMS). CV-James S. Fernandes Page 3 of 5

April 2009-Feb 2011

Designation :

Accountabilities

Review, coordinate and ensure closing all Internal Audit Findings.

Review and amend Administration Policies and procedures periodically.

Review, amend, update and issue Administration Competency Assessment Report to HCD.

Assist in providing information related to Administration activities to Business Continuity Management Steering Committee (BCMSC) as per their requirement.

Responsible for organizing COVID-19 tests, arranging transportation, sanitization, transferring staff to quarantine facility, issuing daily PCR test report to BCM etc.

Negotiate and obtain discount on the proposed quote by sub-contractors, prior to obtaining approval from the Management.

Review isometric and shop drawings as per the project requirements.

Develop, distribute and analyze Camp & Catering, Facilities Management, Security Services, and Transport Services Customer Satisfaction Survey and submit the survey results to the Management.

Member of Activities Coordination Committee (ACC) – Participate in arranging company events as per the requirement.

Update and submit Organization Chart as per the staff movement. Admin. Services Responsibilities

Administer and ensure all Administration Services i.e., Admin., Camp & Catering, Facilities, Transportation, Security and Landscaping services are accomplished effectively.

Ensure all in-house civil and other facilities maintenance tasks are performed as per Company’s requirement and within the approved budget.

Review all quotations, enquiries etc, certify all invoices and action accordingly.

Ensure sub-contractors/suppliers supply and provide services as per the contract conditions.

Ensure Security services provided by the Sub-Contractor is as per Company standard.

Review and investigate incident report issued by Security Services and take appropriate action. Camp and Catering Services (Onshore and Offshore Operations) Responsibilities

Prepare/update tender document for major Camp & Catering services.

Focal Point for Camp and Catering Onshore and Offshore operations of Project worth 200 Million/annum.

Prepare Manning Histogram based on Management Capacity Chart from Planning Department for onshore and offshore Camp and Catering operations.

Liaise with all onshore and offshore staff with regard to Contractor’s staffing, catering, housekeeping, premises cleaning etc.

Liaise with Offshore Department pertaining to employees’ possum cards, security clearance, Letter of Assistance for oil fields etc.

Review and apply contract conditions as per the approved contract with regard to candidate selection, services rendered by the Contractor, liquidated damages for any shortfalls and breach of contract.

Organize, call off and conduct weekly operations meeting to update project progress to the Senior Management.

Act as Member of Catering Steering Selection Committee (Senior Level Candidates) and a Member of Junior Level Candidate Selection Committee.

Evaluate and shortlist high potential candidates for interview.

Prepare Action Plan and ensure closing all actions as scheduled. Internal Audit Responsibilities

Focal Point to closeout all Audit Observations raised by Internal Audit Department.

Liaise with all Administration Sections in order accumulate all supporting document to close audit observations.

Ensure closing all observations within the set deadline date.

Prepare and submit Audit Report along with all supporting documents to Internal Audit Department. Al Alawi Est. Dubai – U.A.E.

HR and Admin Officer

Human Resources

Prepare, review and implement all HR Policies and Procedures within the company and ensure all employees are aware and adhere to company Policies and Procedures.

Evaluate employees’ performance as well as performance of each department activities to identify and suggest best performer/department.

Shortlist CVs; organize and conduct interviews, recruit high potential candidates.

Assist and suggest in reward and recognition scheme, performance rating, increment and bonus etc.

Accept and acknowledge resignation, discuss with the respective Department Head, conduct Exit Interview and convince employee to withdraw resignation in order to retain the potential employee and/or highlight the reason to the Management team to avoid repetition of such cases in future.

Handle all visa formalities - Organize and ensure all documents required in obtaining employment visas are in accordance with Company and UAE law.

Maintain and record all employees Passports safely as per the company policy.

Supervise and monitor the work of all staff, inductions and appraisals

Control office budget as per the approved budget.

Discuss problems with staff and find solution accordingly for the benefit of staff and Company. CV-James S. Fernandes Page 4 of 5

July 2008- Feb 2009

Designation:

Accountabilities:

http://www.hydrapro

perties.com/

Reason for Leaving

– Due to Recession

April 2006 to-July

2008

Designation:

Accountabilities:

www.dubaipropertie

s.ae

Organize and supervise all of the administrative functions that facilitate the smooth running of an office.

Coordinate and assist in Admin tasks i.e. staff accommodation, transportation, salary, training etc. Hydra Properties LLC Dubai – U.A.E.

BD/Performance Officer

Corporate Services

Manage and support management functions with regard to all Corporate Planning and BD activities.

Assist management team with preparation of agenda, presentations and its materials.

Assist in preparing strategy map, guidelines and instructions as per the requirement to set goals and measures as well as establish and communicate elements and standards

Review and consolidate divisional/departmental submissions into the Plan along with validation and appropriate analysis to ensure accuracy.

Review and summarize miscellaneous reports and documents, develop supporting documents and outgoing mails.

Manage support functions covering planning, tracking, reporting, quality management and internal communication.

Coordinate and assist in preparing, delivery and maintenance of all Corporate Planning, Performance and Business Development deliverables.

Produce consolidated reporting to the Project Steering Board, including milestone summary, key issues, risks, benefits, summary of costs incurred.

Participate in corporate initiatives to assist and share knowledge with the team.

Propose recommendations on new and/or improving existing system/services. Human Resources Activities – BD Department Staff

Liaise and work with Group Head Office HR Division with regard to JD questionnaire in order to educate employees the requirements and its purpose and benefits.

Evaluate employees’ performance as well as well as departmental activities in order to identify and suggest best performer/department.

Coordinate and consolidate information from all departments to issue periodical reports.

Assist and suggest in reward and recognition scheme, performance rating, increment, bonus etc. General Services

Prepare professional reports and presentations intended for the department and Management.

Develop action plan based on the outcome to take appropriate action as required.

Communicate, scrutinize and handle all incoming and outgoing correspondences. Dubai Properties LLC – A Member of DUBAI HOLDING Dubai – U.A.E. Corporate Performance Officer/Analyst – Human Capital Division (HCD)

Assist in developing and implementing performance management policies and procedures.

Evaluate performance appraisal of all HCD Division’s employees as per DCEO’s instructions.

Consolidate all Directors & Chief Officers appraisal, validate business unit performance in line with annual set target, & submit validated report to Chief Executive Officer and Chairman for approval.

Assist in preparing strategy map, guidelines and instructions and business environment analysis.

Assist in preparing and reviewing the Business Plan, Operating Plan, Budget, etc.

Prepare technical and non-technical Key Performance Indicator (KPI) for Human Capital Division,

(HR, Finance, Corporate Planning, Sales and Marketing, HSE, Customer Service, Legal, Research and Development, QA & QC, Corporate Communication and Corporate Social Responsibility etc.).

Analyze and review HR overall activities to highlight status of HCD divisions and employee’s performance periodically.

Prepare and/or update HCD organization chart as per the job family and obtain approval from Top Management.

Review and consolidate divisional/departmental submissions into the Corporate Plan along with validation and appropriate analysis.

Gather data, information, KPIs, etc. on monthly basis related to both Corporate Planning and Performance Management activities to ensure validity and accuracy of data.

Analyze and validate Actual KPIs against the set target for the year.

Analyze and validate Actual Expenses vs. Budget on monthly basis.

Analyze/evaluate business performance against the Performance Agreement.

Prepare professional reports and presentations intended for BOD and Executive Management.

Prepare Management Information System (MIS) Report for onward submission to BOD members and Executive Management Team members.

Coordinate, acquire monthly and quarterly actual performance for all set KPIs and prepare presentations and action plan accordingly for Quarterly Performance Review meetings.

Organize workshops, Board, EMT Quarterly Performance Review meeting along with HCD Chief Officer and Director to carryout

Follow-up, keep track of performance as per the Action Plans and issue status report to Board and EMT members.

Passport Details: Number : L6620215 – Issued : 13th March 2014 - Expiry: 12th March 2024 CV-James S. Fernandes Page 5 of 5

Visa Status: Residence Visa (Transferable)

Marital Status: Married

Nationality: Indian

Certificates: All above original certificates shall be provided upon request. Previous

Experience:

Detailed accountabilities of previous experience shall be provided upon request. UAE Driving License

#

502243/A

Languages: Fluent in English, Hindi, Marathi, Malayalam and spoken Arabic & Tamil. Hobbies: Computers, surfing, researching, Indoor/Outdoor Games, fishing, networking etc.

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