Geeta Chopra

adju8c@r.postjobfree.com, 778-***-****, #27-9079,

Jones Road, Richmond BC V6Y 4G9

Highlights:

Results-oriented, driven to manage costs and establish strategic mutually beneficial partnerships and relationships with clients, vendors, external business partners and service providers. Adept at creating strategic alliances with organization leaders to effectively align with and support key business initiatives. Excels at building and retaining high performance teams by hiring developing and motivating skilled professionals. Strong communication skills. Ability to adapt and work effectively on multiple dynamic projects and tenacious in meeting work deadlines.

Experience:

Consultant, September 2019 till date at Indiattitude Events Management Limited Regional Head, October 2018 to August 2019 at Indiattitude Events Management Limited

• The Indian company transferred me to Canada to set up the office and evaluate the market for potential clients and partnerships. Sr. Marketing Research Manager, May 2017 till October 2018 at Attitude Events Pvt. Ltd.

• Conduct meetings to initiate contact levels and with prospective accounts.

• Build relationships with key decision makers and influence to generate sales revenues through closure.

• Draft and finalize the sales/service agreement for the project with clients.

• Regularly maintain and update CRM, database for all accounts and opportunities.

• Responsible for materialization of revenue as per the terms of the signed sales/service agreement.

• Coordinate with the operations team for effective service delivery for the clients.

Sr. Marketing Research Executive, May 2015 till Apr 2017 at Attitude Events Pvt. Ltd

• Prospecting and research of new accounts and leads to target for potential analysis.

• Initiate initial contact with the decision makers and send initial information about company credentials.

Marketing Research Executive, Oct 2011 till Apr 2015 at Attitude Events Pvt. Ltd

• Generate leads through web research.

Program Coordinator, Oct 2009 till Sept 2011 at Able Charities (A Unit of Association for Blindness & Leprosy Education)

• Organizing events and raising funds for ABLE Charities Marketing Manager, Dec 1997 till Oct 1999 at BHM Services Pvt. Ltd.

• Selling housekeeping services to multinationals and hotels and managing existing accounts.

• Planning, developing, implementing, and evaluating advertising, and trade promotion programs, developing field sales action plans.

• Identifying marketing opportunities by identifying consumer requirements, defining market, competitor’s share, and competitor’s strengths and weaknesses, forecasting projected business, and establishing market share.

• Sustaining rapport with key accounts by making periodic visits, exploring specific needs, and anticipating new opportunities.

• Heading a team of four executives.

Executive Reservationist, Oct 1988 till Dec 1997 at Welcome group Maurya Sheraton Hotel & Towers

• Extensively assisting guests with the registration process.

• Handling payments from guests in the form of cash or credit cards.

• Handling telephone queries, dealing with and resolving customer complaints.

• Completing the night auditing procedures with accuracy and attention to detail.

• Supervising an eight-member team, ensuring all adhere to standard operating procedures.

• Supervising the room reservations functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner.

• Handling Web booking engines, Online travel Agents extranets etc.

• Updating No-shows and cancellations.

• Handling any requests for amenities or transportation accurately.

• Tracking daily, weekly, monthly, and yearly statistics for analytical, budgeting and forecasting purposes.

• Training newly recruited staff in taking reservations, telephone etiquettes, reservation module on hotel software.

• Maximising sales revenue through up selling and marketing programmes.

Education and Volunteer Work

• J.D. Tytler School, New Delhi

• Bachelor of Arts in English, University of Delhi, India, 1991

• Associated with ABLE Charities India, an NGO engaged in providing education and healthcare facilities in villages and slums.

• Helped in close association with Dr Nita Dhabai in Faridabad, India for the “hand washing” campaign in schools and slums.

• Helped at DRPC for 10 hours and was awarded with the Certificate of Recognition for the Newcomer Parent Leadership Program by Settlement Workers in Schools Program (VSB)

• Volunteered in the “Newcomers Program” at the Vancouver School Board in September 2020 for six hours.

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