NEVINE ZAKI

MAILING ADDRESS 929-***-**** adju8b@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Bellevue Hospital, New York, NY

Business Office/ Finance Department

Financial Assistor and Clinic Clerk- Bellevue Program for Survivors of Torture (PSOT) Sep 2019– Present

● Use electronic medical record system, EPIC to schedule patients for visits in line with healthcare plan.

● Responsible for creating and maintaining all clinical staff schedules.

● Contact clinicians daily to maintain open communication and inform them of any changes in schedule.

● Effectively communicate with various departments to collaborate on cases, i.e. PSOT, Finance, Clinics.

● Monitor messages from patients and provide follow-up to applications to ensure patient-centered care.

● Assist daily clients and their families applying and enrolling in New York’s health insurance plans.

● Screen, collect, and manage documents needed to apply for Medicaid/Medicare or Qualified Health Plan.

● Triage and identify clients/families who are not eligible due to differing immigration statuses -mainly asylees and undocumented people – for any coverage to reduce their bill (NYC Care), or a sliding fee-scale. Bellevue Hospital, New York, NY

Payroll Department

Temporary Payroll Accountant

Jun 2018 – Sep 2019

● Executed divisional payroll system for more than 600 employees which includes generating reports, processing, keeping track of accrued and exhausted annual, sick and leave balances.

● Computed wages, salaries, deductions and pay adjustments (AP/RP).

● Compile employee time, production and payroll data from time sheets and other records.

● Provided exceptional, consistent customer service to employees in resolving complaints with payroll/salary. MIDDLE EAST OIL REFINERY (MIDOR), Cairo, Egypt

Payroll Coordinator

Oct 1998 – Dec 2017

● Managed all Payroll functions including calculating salaries, timesheets, incentives, promotions, bonuses, attendance, leaves, and overtime.

● Liaised directly with employees regarding any payroll discrepancies or inquiries.

● Implemented new pension funds, health insurance, and family health programs for employees.

● Drove implementation of payroll Oracle module, saving time and company resources.

● Successfully passed both internal and government audits with no deficiencies for 5 years in a row.

● Ensured efficient onboarding process for new employees, including setting up direct deposits for salary.

● Delivered accurate reporting of company budget, cost centers, and a strong end-of-year balance sheet.

● Optimized workforce by developing a process to limit overly staffed contract employees.

● Created a sustainable pipeline of future leaders by training and developing employees.

● Carefully monitored quality and accuracy of personnel data prior to data-entry process. EDUCATION, ADDITIONAL CREDENTIALS, RELEVANT SKILLS Bachelor’s Degree of Commerce,Accounting, Ain Shams University, Cairo, Egypt Certifications/Training

Oracle Payroll Fundamentals: Earnings & Deductions; Webterm payroll system; PeopleSoft Payroll module; EPIC electronic medical record system; Certified Financial Assistor (CAC) Technical Skills

Oracle applications and modules, Microsoft Office, Outlook 2010 & 2013, insurance applications through New York State of Health, New York’s Medicaid and insurance portal Documents furnished upon request.

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