Profile Summary:

Quality Assurance Engineer with over 12 years of experience in manual as well as automation testing of web-based systems, windows-based applications with substantial experience in Retirement System Business, Capital Market Research, Wholesale (RPA) processes.

Summary of Experience:

•Over 12 years of QA experience in all phases of SDLC life cycle, including requirements gathering, project planning, scheduling, testing, defect tracking, management, and reporting.

•Adept at manual testing to troubleshoot systems, integration, user acceptance, positive and negative, functionality and regression.

•Took ownership of tasks and saw them through to conclusion escalating where appropriate.

•Proficient in Waterfall and Agile methodologies.

•Experience in creating Test Plans, Test Cases, Test Procedures and Test Metrics, Defect Report, Status Report and Change Request.

•Expertise in Analysis of Problem Severity, Defect tracking system and Defects reporting system.

Technical Skills:

•Tools: SQL Server Reporting Service (SSRS), Tableau, SOAP UI, Postman, WinSCP, VMware, Sagitec Studio, NeoCertify (Sagitec Products), Silk Performer, UI path 2019.4.5, Blue Prism 6.3.2

•Languages: JavaScript, VB Script, HTML, XML

•Operating Systems: Windows 10, Windows 7, Vista, XP, 2000, 98, Linux

•Database: MS SQL Server 2008, PostgreSQL, Oracle and Microsoft Access

•Defect Tracking Tools: Jira v7.2.11, Mantis, HP ALM 12.53, TFS (Team Foundation Server)

•Front End Suite: MS Office suite (Word, Excel, PowerPoint, OneNote), MS Visio, MS Project, MS SharePoint

Job Experience:

Wells Fargo Bank

QA Engineer (RPA QA) (Wholesale, North Carolina, US) - (July 2019 – Jan 2020)

•Robotic Process Automation (RPA) testing applications which involved web applications, API testing, macro testing, mainframe-based applications.

•Attended RAD sessions for requirement gathering, process design and code review.

•Worked on testing the loan origination application, the data captured from Credit view application captured as pdf was read, converted, and passed to the downstream servicing application.

•Worked on the Client Account approval process which involved validating the data coming from an application and based on results updating it in Customer information database.

•Designed, developed, and created test plans and test cases using HP-ALM based on requirements and understanding of system.

•Defect management using HP ALM and maintaining traceability matrix.

•Provided detailed demo of process to business team, reviewed test cases and signed- off on UAT.

•Supported business in understanding and executing automated process in production environment.

Wells Fargo Bank

QA Engineer (Capital Markets Research, North Carolina, US) - (Feb 2019 – June 2019)

Wire Payment System (WPS) is a web-based system used by various operations teams for payment processing and tracking. WPS is used to generate, verify, approve and release wires to the money transfer system and is also used for SWIFT payments. The system is used for tracking outgoing payments associated with the accounts.

Millie is a web-based system used for processing and tracking incoming payments associated with accounts. It is used to generate, verify, approve and release wires.

BW Migration: The API and Report generating services related to WPS system were migrated from TIBCO server to MULE server.

•Collaborated with the business and project teams to evaluate requirements for testing.

•Designed, developed and created test plans and test cases using Jira and HP-ALM based on requirements and technical understanding of system.

•Set up/Configure test data and environment to simulate real world conditions and for UAT testing.

•Validating the daily/nightly reports generated by the Reporting services.

•Comparing results of API services of TIBCO and MULE servers using SOAP UI and Postman along with log validations.

•End to end testing of wires, i.e. creating incoming and outgoing SWIFT and Fedwires from WPS, verifying the response of the same from downstream applications like GSMOS, SWIFT, MTS, BPS also checking the same after settlement in the reports generated by NEWTON, GENEVA, FCL.

•Actively involved in UAT, integration, smoke, regression testing. Also performed XML validation and Tableau report testing like Anti Money Laundering (AML) reports etc.

•Attended daily meetings to discuss the progress, issues and solutions to ensure the quality of the product.

Wells Fargo Bank

QA Engineer (Capital Markets Research, North Carolina, US) - (Oct 2017 – Nov 2018)

Wells Fargo Securities delivers a comprehensive set of capital markets products and services to customers. It is a trade name for capital market and investment banking services of Wells Fargo securities.

•Based on the requirements and designed, developed and created test plans and cases using Jira and HP-ALM based on requirements and technical understanding of system.

•Executed UI testing, systems, UAT testing, integration, XML validation, SSRS report testing, regression and smoke tests according to testing schedules.

•Generated defect reports for issues found during testing using Jira and providing accurate testing status to manager.

•Attend daily scrum meetings to discuss the progress, issues and solutions to ensure the quality of the product.

•Identify test cases for regression, smoke and automation testing. Maintain the regression suite and oversee regression testing each release cycle, with automated testing delegated to offshore resources.

•Worked on windows and web-based applications and delivered high quality results.

•Trained and assisted newly hired employees and created training documentation.

Sagitec Solutions LLC

QA Lead (California State Teachers Retirement System - CalSTRS, California State, US) - (Jan 2016 – Apr 2017)

QA Lead (Ohio State School Employee Retirement System - OHSERS, Ohio State, US) - (Nov 2014 – Jun 2015)

Sagitec’s framework designed to administer pension-based solutions is built on Microsoft’s .NET platform. It’s a customized solution with benefits of packaged software and catering client’s specific business requirements. Neospin™ is an n-tiered, component-based, object-oriented software architecture which uses XML and web services.

•Conduct design walkthrough with Subject Matter Experts to baseline the business/system architecture.

•Attended JAD (Joint application design) sessions and gathered and analyzed requirements with end-users and product specialists.

•Responsible for managing the project delivery schedules, coordinating offshore team efforts with onshore team, risk and issue management, reporting project status, and client communication.

•Lead a team of up to 9 QA Engineers; assign daily tasks and priorities to the team, assist entry-level tester(s) on reviewing requirements, preparing and executing test cases.

•Developed Test Plan, Test Cases and Testing Estimation.

•Review Test Scenarios and ensure proper Test Coverage by developing detailed Test Procedures and entry/exit criteria.

•Established Test Environment and Test Data set up for both Manual and Automation Testing.

•Allocate and set up offshore team as per the Onsite/project requirement.

•Create knowledge transition plan for offshore team, implement and measure effectiveness on regular intervals. Conducted testing training and demo to QA team, client UAT team.

•Debug and investigate defects to determine root cause as well as manage expectations for daily metrics of test execution and defect.

•Keeping track of the new requirements / changes in requirements of the Project.

•Assured the appropriate level of quality by the resolution of important defects by working with developers to ensure the software development process has an appropriate level of testing.

•Worked closely with development team, BA and QA teams.

•Actively ensuring that testing activities will allow applications to meet business requirements and systems goals, fulfilling end-user requirements, and working closely with members of project team on identification and resolution of systems issues and uncovered defects.

•Work in conjunction with manual testing team on automation of existing manual test cases using NeoCertify and development of cutting-edge automation for product enhancements.

•Conduct informal and formal, manual and automated, data and functionality driven integration, regression, UI testing, Browser compatibility testing as well as identify defects in products and documentation.

Sagitec Solutions Ltd.

QA Lead (Pune, India) - (Jul 2012 – Dec 2015)

Senior QA Engineer (Pune, India) - (Mar 2010 – Jun 2012)

Sagitec’s framework designed to administer pension-based solutions is built on Microsoft’s .NET platform. It’s a customized solution with benefits of packaged software and catering client’s specific business requirements. Neospin™ is an n-tiered, component-based, object-oriented software architecture which uses XML and web services.

•Discussing with business analyst about the project business requirements and bugs.

•Assist and create test cases for unit, system, regression testing for multiple client projects.

•Executed unit testing, system testing, integration, browser compatibility, regression, smoke testing on the company’s proprietary Neospin Framework to verify the expected and actual results, internal tables, and data from external sources.

•Writing queries using Microsoft SQL Server to procure test data and perform database testing.

•Creating test scripts using Sagitec’s in-house test tool NeoCertify which is based on Neospin architecture for “Regression Testing”

•Tracked defects using Team Foundation Server.

•Execution of automated test scripts for regression validations.

•Define and build testing procedures, plan and acceptance criteria for internal/external release.

•Work with QA & Business Manager to discuss daily activities, scopes and milestones in the QA life cycle.

•Prepared and reported testing and defect metrics.

•Managing a team and involved in resource planning, management and resolution of issues that impede the test effort and coordinating with Business Analysts. (Team Size: 5)

Maybole Technologies Pvt. Ltd.

Senior QC Analyst (Pune, India) - (May 2007 – Mar 2010)

Maybole technologies works in legal domain providing solution that allows discovery of electronic records. Discovery compass and Centric Search, web-based applications, is used for electronic data processing for various multinational clients.

•Analyzed and gathered business requirements and functional specifications.

•Prepared test cases and reviewed with on-site coordinators.

•QA representation in design walkthroughs.

•Performed functional testing of the product using black box testing.

•Database testing (data migration and data validity testing).

•Planned and executed regression test cycles and UAT with end-users.

•Prepared weekly status reports, held follow-up meetings on complex outstanding issues and QA dashboard.

Educational Qualifications:

Pune University - Master of Computer Management (MCM), 2007.

Pune University - Bachelor of Science, 2005.

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