PROFILE SUMMARY

Accomplished BS in Tourism Management. A confident and highly organized professional with experience in Administrative Management, Document Controller, Receptionist and Retail Sales Associate Team Leader with 6 years distinguished performance in railway Construction, Hotel, Restaurant and retail industry.

Eager to absorb as much knowledge and insight as possible in the pursuance of my goals, I am seeking a reputable company/firm that will enhance, develop, attribute & contribute my talent to the company I work. CAREER COMPETENCIES:

Proficient in Computer skills such as MS office: Excel, Word & Power Point.

Proficient in English language both oral and written.

Ability to handle multitasks while setting and achieving deadlines.

Honest, Loyal and Hardworking

Work independently and are comfortable making decision.

Dynamic, flexible, team player, and highly-organized

Outstanding work ethics and positive driven individual. EMPLOYMENT HISTORY

1. Employer :

Designation :

Period :

Client :

Consultant :

Project Name :

Remal International - Qatar

Document Controller/Secretary/Admin Assistant

Present

Ashgal Qatar

Erga Qatar

CCQ Girls College School Project

Document Controller/Secretary/Admin Assistant

:Duties and Responsibilities

• Implement and maintain document control processes and procedures

• Submission and checking of drawings, Documents, Printing of drawings.

• Develop and maintain the Document Management System

• Manage all flows of documents either in electronic form or on paper support

• Ensure Document Management accordingly to established procedures or standards (documents numbering, formats, issuance, review, dispatch, recording and archiving)

• Maintain and manage electronic and hard copy documents as required

• Process incoming documentation (internal, in coming & out going distribution, archiving)

• Process outgoing documentation (transmit to Client and Suppliers)

• Makes sure that controlled copies of latest approved documents and drawings are distributed internally and externally (Clients and Suppliers)

• Ensure control and coordination of projects documentation and data

• Ensure all drawings/documentation are correctly identified, distributed and filed/stored

• General document control activities such as photocopying, scanning, analysis of supplier’s documents compliance with Project standards regarding numbering and all others aspect related to document quality

• Monitoring of documentation progress in cooperation with the project planner

• Ensuring the use of standardized forms and templates

• Collate, produce and submit QA Documentation for Clients Other tasks / general: MICHELLE ANN M. MANALO

Document Controller / Secretary Administrative Assistant Contact #: +974-****-****

Address: Umm Ghuwailina Doha, Qatar

Type of Visa: Working Visa

2. Employer :

Designation :

Period :

Client :

Consultant :

Project Name :

Mitsubishi Heavy Industries – D oha, Qatar

Admin Assistant/Document Controller/Receptionist & Secretary April 03, 2018 – July 31, 2019

Qatar Rail

Systra-Parsons

Metro Phase 1 Systems, Rolling Stock and Track Work PROFESSIONAL BACKGROUNDS

Mitsubishi Heavy Industries LTD, Doha Metro

Document Controller/Receptionist/Admin Assistant/Secretary

:Duties and Responsibilities

Checking and distributing the received emails/letters to concerned persons/departments.

Updating/maintaining of Logs.

Uploading of Inspection Requests and Non-Conformance Reports in the Wrench.

Preparing of Inspection Requests/documents transmittal to Consultant & Subcontractors.

Preparing and sending of commented Inspection Requests to Subcontractors.

Circulation of Inspection Requests & documents to QAQC team.

Preparing of weekly Inspection Requests status report.

Filing/maintaining of hard & soft copy of Inspection Requests & documents.

Managed and monitored pending documents for resubmission.

Received, sent and filed deliverables & corporate documents (soft and hard copy).

Prepared correspondence and memorandums.

Receive visitors, Answer phone calls and manage mail.

Monitor Security, Financial, clerical and organize meeting.

Secretarial Support, Reception Area Maintenance. 1. Employer : Alejandra Hotel Makati, Philippines

Designation : Administrative Customer Service/Receptionist Period : August 2015 – December 2017

Duties and Responsibilities:

Greet the arriving guests, assign rooms, issue keys, and collect guest payment and billing information and checkout, agents.

Communicate Sales and Promotions, Promote Facilities and Services

Registered new guests, recorded information and inputted data into internal system, updated room capacities and vacancies.

Responded to guests’ complaints or support requests and conducted analysis on request rate to determine customer satisfaction.

Provided information on programs, support and assistance to customers.

Arranging both internal and external events and Dealing with email inquiries.

Track stocks of office supplies and place orders when necessary.

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings and reordering supplies.

Providing real-time scheduling support by booking appointments and preventing conflicts. EDUCATIONAL BACKGROUND

Bachelor of Science in Tourism Management

Philippine Women’s University (P.W.U)

Crossing Calamba City, Laguna, Philippines

June 2011 – April 2015

AWARDS

Certificate of Completion

Mitsubishi Heavy Industries Ltd

Qatar Rail, Doha Metro

Stabling Yard Doha West (SY.RST)

Awarded June 30, 2019

Received Most Outstanding Practicum Award

Given by: Philippine Women's University (PWU)

Dated: April 10, 2015

TRAINING AND SEMINARS

Cebu Pacific Air Domestic Pasay City, Philippines

OJT-Under Marketing & Product Department, August 28, 2014 to December 19, 2014 Rendering a total number of 300.57hrs

Tourism and Cultural development office in the City of Tagaytay, Philippines. OJT-Tour Guide, March 28, 2013 to April 28, 2013

OJT-Event Management, May 03, 2013 to June 03, 2013 Front Office Overview: Manila Hotel, One Rizal Park 0913 Manila, Philippines October 26th day 2012 Front Office Operation Seminar, Microtel and Resort Sto. Tomas Batangas, Philippines February 21, 2012 Bar Exposure Program: T.G.I Friday’s Bar Glorietta October 24th day 2012 Date of Birth : September 2, 1994

Place of Birth : Baliuag, Bulacan, Philippines

Age : 26 yrs old

Gender

Nationality

Height

Weight

Religion

Civil Status

Languages

Type of Visa

Female

Filipino

( 5'8 - 172 Cm

( Lbs 116 - 53 kg

Roman Catholic

Single

English and Tagalog

Working Visa

PERSONAL INFORMATION

CHARACTER REFERENCES:

Engr. Sherwin Uy

ERGA Qatar, Architects Planners, and Consulting Engineers Sr. Mechanical Engineer

Contact no: +974-****-****

Ms. Mariel H. Zabala

PERI Qatar LLC, Formwork Scaffolding Engineering

Logistic Leader

Contact no: +974-****-****

Engr. Erwin Eusebio

ERGA Qatar, Architects Planners, and Consulting Engineers Inspector Mechanical Engineer

Contact no: +974-****-****

I hereby certify that the above information are true and correct to the best of my knowledge and belief. MICHELLE ANN M. MANALO

Applicant

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