Web Developer Scrum

NIKITA ASHOK

Phone: 832-***-**** Email: ****.********@*****.***

LinkedIn - https://www.linkedin.com/in/nikita-ashok-419a39192/ Summary

Skilled Scrum Master with a proven history of successful experience with multiple cross-functional teams. Experience in business process engineering and software development life cycle, including analysis, design, development, testing, and implementation of software applications. Expert in Agile coaching and servant leadership, with experience in leading and working with virtual teams, including both onsite and offshore. Coached and trained teams on Agile techniques and Agile Scrum values. Be the change catalyst for growth, continuous flow and high performance. Education

Executive MBA Present

University of the Cumberlands

Master of Science in Computer Software Engineering 2015- 2016 University of Houston Clear-Lake, Texas

Bachelor of Technology in Computer Science 2010- 2014 Visakha Technical Campus, India

Skills

Project Management Tools: - Service Now, JIRA, Rally, Excel, Agile Craft, Tableau, SharePoint, Confluence, MS Visio, DevOps, Sococo, MS Project. Software Development Methodologies: - Agile- SAFe, Scrum, Kanban, Waterfall, Waterfall – Scrum Hybrid.

Languages: - SQL, HTML, CSS, XML, JavaScript, PEGA development tool. Certifications

CSM, Certified Scrum Master, International SCRUM Institute.

PSM (Professional Scrum Master) Certified.

Certified SAFe Scrum Master (4.6) from Scaled Agile Inc., SSM.

Certified SAFe Advanced Scrum Master (4.6) from Scaled Agile Inc., SASM.

Certified SAFe DevOps Practitioner from Scaled Agile Inc., SDP.

Certified Agility Health Facilitator.

Certified "Web Developer," Manas Technologies, INDIA.

Certification on "Complete Java", GIT Institute of Advanced Technologies. Professional Experience

Client: Anthem Inc., Norfolk, Virginia.

Title: Sr. Scrum Master December 2018 – Present

The project’s scope involved improving the structure and process of case management within eFUSE and providing a support system that will enable Anthem to create a clinically integrated platform and customer experience. eFUSE is a CIW claims intake and workflow enterprise application that integrates the OHI (Other Health Information) from different source systems to process the cases and take the decisions.

As a Scrum Master in SAFe (Scaled Agile Framework) environment for three PEGA teams, identify process changes required to accelerate development and remove major impediments to meet the sprint goal and ensure seamless business delivery.

Coach scrum teams on Agile best practices with the goal of organizational agile maturity across the technology organization for ensuring self-organization and cross-training teams.

Facilitate major scrum activities, i.e., Sprint Planning, Sprint Review, Daily stand-ups, Refinement and Retrospective meetings, ATDD meetings, and Sprint Demos, and help teams successfully deliver a potentially shippable product to the business stakeholders.

Assist teams in preparing for ART, Agile release train activities, including PI Planning, System demos and Inspect and Adapt.

Generate sprint burndown charts and dashboards in JIRA with easyBI plugin and manage documentation for DevOps pipeline using Confluence to improve the process and maximize the delivered business value.

Gather and report the velocity graphs to the stakeholders for my scrum teams before each Program Increment (PI) meeting.

Proficient with Agile techniques i.e. User Stories, ATDD, TDD, continuous integration, continuous deployment, continuous testing, and Agile games.

Assemble and review end of sprint metrics with teams and leadership to highlight areas of improvement and provide tactical strategies that guide the team to iterate and improve.

Perform data analysis, data mapping in MS Access and JIRA SQL for key information, and producing written analysis to leadership to analyze the project's progress.

Onboard new team members to Agile methodology and transition teams to SAFe. Help teams embrace SAFe core values, adopt and apply Scaled Agile Framework (SAFe) principles and practices.

Build trust and a safe work environment where problems can be raised without fear of blame or judgment, emphasizing growth and problem-solving.

Assist teams in establishing priorities and evaluating trade-offs, helping the team sequence activities that maximize business value.

Work with Product Owner for continued product backlog refinement, estimating user stories, gathering business requirements, use MOSCOW technique for prioritizing Epics and user stories.

Schedule touchpoint meetings with project managers and business stakeholders to refine and prioritize new IT Intakes to determine the business value and bridge the gap between IT and business with requirements.

Organize the CoP (Community of Practice) sessions with Anthem Scrum Masters to learn as a community and apply Agile practices to take the best approaches forward for Continuous improvement.

Assist DevOps integration, Pega Compass Development, and Production support teams during code deployments and monthly IT releases.

Coordinate with the Pega development teams daily to roll out the code changes and defect fixes into the source code repository and trigger the Bamboo jobs to deploy code in lower environments.

Work closely with System and application architects to track major issues, monitor the application performance daily, create technical tasks, and assign them to the development and Operation teams to fix.

Responsible for removing sprint and team level impediments, as the project relies on test data from multiple departments. Hence constant and effective communication to unblock the dependencies is required to ensure the teamwork remains on track.

Track defects in JIRA and obtain status reports for defect mitigation plan by coordinating with multiple Agile teams.

Facilitate the WSJF (Weighted Shortest Job First) meetings with the business and IT team during Program Increment (PI) planning to prioritize Capabilities, Features, and Epics to produce maximum economic benefit.

Streamline the Program Increment (PI) success by constantly monitoring the program dashboard, tracking risk reports, and visualizing program cross dependencies using Agile Craft, an agile tool to ensure Program Increment Objectives are obtained by eliminating blockers during the sprint.

Participate in the monthly Production checkouts and releases along with the team and helped the business in UAT testing as required.

Work with business and development team to generate Project Charter, Project budgets, business use cases diagrams, data flow diagrams, and sequence diagrams in MS Visio.

Coordinate with database administrator and offshore development teams to ensure the code is in the right dev rulesets and deploy the code to QA, UAT to perform system testing. Client: Anthem Inc., Norfolk, Virginia.

Title: Sr. Scrum Master April 2018 – December 2018 The project's scope involved creating and maintaining Provider Network Submission (PNF), Provider Directory Files (PDF), and the files needed for Cost of Care. PDX adds value by creating exclusion reports for providers who fail PNF and PDF business rules. The exclusion reports are used to inform Provider Data Quality (PDQ), and the Health Plans why a provider is not in the PNF or PDF, and potential issues with a provider's data.

Facilitated Scrum ceremonies such as Daily Scrum, Product Backlog Refinement, Sprint Retrospective, Sprint Planning, Release Planning, and Sprint Review meetings for two Scrum teams.

Collaborated with Product leaders on vision and roadmap to understand, plan and facilitate Agile/Scaled Agile release planning sessions.

Worked with Product Owner during Prioritization meetings and ensure the Product Backlog Items (PBI'S) is well refined and met the Definition of Ready.

Collected, analyzed the lead time, cycle time, velocity, etc., to leadership to highlight areas of improvement and provide tactical strategies that guide the team to iterate and improve.

Used historical data to forecast delivery schedules and support negotiations around prioritization and staffing.

Worked with Product Managers and delivery teams to estimate backlog items and ensure optimal flow through the delivery process.

Touch based with the Product Owner in breaking down the high-level stories (epics) into User stories using INVEST criteria.

Generated project status reports such as Epic Report, Release burndown, capacity charts, velocity charts, and sprint reports using JIRA and easyBI dashboards to track the project's overall progress.

Facilitated Sprint planning meeting to make sure the team takes up the right number of tasks and calculate the velocity.

Assisted team to make appropriate commitments through story selection, sizing, task definition and participated proactively in developing and maintaining team standards.

Touchbase with stakeholders on regular intervals to gather requirements using various elicitation techniques such as Interviews, brainstorming, JAD, and focus groups, provide status reports of the project.

Scheduled Scrum workshops lead and coach the Scrum team on agile principles and encourage the team to become self-organization and cross-functional.

Prepared the Sprint Burndown chart and calculated the team's velocity using JIRA.

Worked with development and QA managers to identify cross team dependencies and manage inter team tasks.

Identify and remove impediments by actively monitoring risks, escalate issues or concerns when appropriate to ensure business and project objectives are met.

Ensured a healthy continuous improvement environment with input from SM’s, PO’s and teams across the organization.

Helped the team solve impediments discussed during Daily Standup Meeting, retrospective meetings to deliver PSP every sprint.

Managed budget, Resource allocation, Timeline management, and Forecasting and Risk management for projects.

Suggested changes in the communication process and data exchange between offshore and onshore teams, which reduced the dependency or wait time between the groups. Client: American Electric Power, Ohio.

Title: Business Systems Analyst/Scrum Master. May 2017 – Feb 2018

Facilitated various Scrum ceremonies like Daily Scrum, Product Backlog Refinement, Sprint Retrospective, Sprint Planning, and Sprint Review.

Coordinated with Product Owner during Prioritization meetings and ensure the Product Backlog Items (PBI's) are well refined and met Ready's definition.

Performed Entry /Exit amigos before the stories are moved to PO Signoff to ensure the developers clearly understand the requirements captured. The business value has been met.

Performed AS-IS Study of the system and TO-BE Analysis, Root cause analysis to identify the existing system gaps.

Touch-based with Subject Matter Experts on regular intervals to gather requirements using various elicitation techniques such as Interviews, brainstorming, JAD, and focus groups, provide a status report of the project.

Created detailed Mockup Screens with explanatory remarks so that the business and technical teams would get a clear idea of what needs to be implemented at any point, referring to the Mock UI.

Accountable for leading/motivating a team of cross-functional members who may have varying levels of agile experience and building an environment of trust and collaboration.

Created dashboard and metrics to report and manage health and provide communication and updates to senior leadership and management.

Facilitated Change request meetings and documented them. Carried out an impact analysis of change requests, identified the effects on triple constraints, and documented the Change impact document.

Worked with tech leads in breaking down the Epics/Features into User stories and writing well- defined Acceptance Criteria in the "Given, When, Then "format.

Maintained metrics that provide visibility to stakeholders on team level progress and quality.

Created UML diagrams- Use Case, Activity diagrams to better understand the process flow to our stakeholders using MS Visio.

Ensured all user stories within current confidential are properly documented and moved along the JIRA board.

Gathered all the points shared in the retrospective meetings and prepared the meeting minutes and the action items.

Created user stories and wrote Acceptance Criteria for all the Incidents and Change requests assigned to Service Now team.

Used the Planning Poker technique during Backlog Refinement/grooming sessions to get the development team's estimates for the User stories.

Scheduled Demo/UAT sessions for offshore business users to walk them through the application built before moving the code to production. Client: BSASPEC INC, Internship

Title: Business Systems Analyst Jan 2017 – May 2017

Worked effectively with management and team members to clarify business needs and plan the delivery of major product changes and future versions.

Collaborated with Stakeholders, Subject Matter Experts (SME's) to gather requirements by facilitating JAD, Focus groups, Interviews.

Removed impediments that would prevent the team from achieving its sprint and release goals.

Created Business Requirements Document (BRD), Functional Requirement Document (FRD), and Software Requirements Specifications (SRS) artifacts after gathering input from the business owners and other stakeholders.

Performed GAP analysis, cost-benefit analysis, and feasibility analysis within the triple constraints.

Created GUI mock-ups using MS-Visio to understand UI and UX requirements.

Organized focus groups to discuss and ensure effective adoption of feedback to improve the web-based application's usability.

Created UML diagrams like Use Case, Activity using Rational Rose.

Documented and maintained the project scope and requirement changes on MS SharePoint. Manas Technologies, India

Title: Intern Web Developer. May 2013- Nov 2013

Designed and implemented complex web applications.

Maintained and updated HTML/CSS templates as required.

Wrote and build Java, HTML, CSS, java-script code to create dynamic pages using Eclipse.

Assisted in planning and implementing dynamic and online electronic commerce applications.

Assess Client Requirements and perform application testing.

Created GUI mock-ups using MS-Visio to understand UI and UX requirements.

Translated Business user concepts and ideas to comprehensive business requirements and design documents.

Involved in User Interface (UI) analysis with the business team to validate.

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