References Available Upon Request

SHANNON BURGRAF

HUMAN RESOURCES/MANAGEMENT

CONTACT

330-***-****

adjtnq@r.postjobfree.com

**** ******** **.

Kaukauna, WI 54130

PROFILE

An experienced leader with a diverse background who tends to be optimistic and likes to approach issues with humor instead of skepticism. A servant

leadership style with an intense focus on employee engagement and development so that teams are able

to deliver on customer expectations.

SKILLS

WORKDAY

PEOPLESOFT

MICROSOFT OFFICE

KRONOS

EPIC

HRC

CISCO PHONE SYSTEMS

EXPERIENCE

CROTHALL HEALTHCARE/ST ELIZABETH HOSPITAL

2015 - 2020

Patient Flow Manager/Assistant Director - Fostered a teamwork/open-door environment to influence and retain employees in a department where high turnover is the norm. Responsible for fully executing the company quality program. Safety Committee Member, responsible for monthly reporting. Manage union grievance and progressive discipline issues with union. Operationally completed schedules, vacations, needs of employee Accountable for all aspects of on boarding and training of new hires, annual education. Implement all required company standard operation procedures. WARREN AREA BOARD OF REALTORS®

2011 - 2015

Association Executive/Chief Executive Officer – Tasks include small staff management, event planning, bookkeeping and professional standards. Grievance and mediation administrator. Time split between office manager and Executive Officer roles. Responsible for all on-boarding. Kept association compliant with both state/national policy and by-laws while overseeing accounts receivable and payable. Represented association at state and national level for political lobbying of association interests. PHANTOM FIREWORKS/B J ALEN CO INC.

2009 - 2011

HR Administrative Assistant/HR Administrator – Recruiter for U.S showrooms and west coast affiliates. Responsible for training, benefits, disciplinary actions and managing of HR records. Contributed to HR policies and procedures; EEO reporting; create group benefits databases; and developed orientation, training and incentive programs. Manage leave-of-absence programs and personnel records; assisted payroll administrator with benefits enrollment and programs; administered HR budget; and handle Human Resource workplace issues.

EDUCATION

Youngstown State

University

Bachelor of Science in

Business Administration

Williamson College of

Business Administration –

AACSB Accredited

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