Julie D. Verrier

Arlington, MA

239-***-****

adjthw@r.postjobfree.com

Talented self-starter offering exceptional organizational, interpersonal, and computer skills. Extensive background in customer service and business development. Focused on establishing strategic relationships with clients and business partners. Strong communication and listening skills, ability to establish rapport and clearly articulate a value proposition. Keen ability to identify and effectively resolve challenges with creativity, sense of humor, and a desire to learn and grow. Professional Experience

2019 – 2020 - Oakley Country Club - Watertown, MA - Director of Banquet & Event Sales

• Planned & executed all logistics of 50+ events per month, prioritizing time sensitive projects

• Managed a team responsible for the success of 100+ events

• Proactively identified opportunities to improve internal processes and increase event sales

• Developed collaborative and positive relationships with third party vendors

• Tracked event budgets, timelines and with event software

• Collaborate with operations and accounting to analyze cost efficiency

• Implemented SaaS model software, integrating with operations 2018 - 2019 - POSabilities, Inc., Fort Myers, FL - SWFL Territory Manager

• Developed customer pipeline with sales calls, networking, digital marketing, and sales demonstrations

• Managed existing client relationships, delivering outstanding customer service

• Success in selling SaaS model and Legacy software for Restaurant Industry

• Ensured successful platform integration

• Trained clients on functionality of SaaS solution, post-sale

• Informed clients of additional tools available

• On Pace to exceeded annual sales goal of $350k

2015 - 2018 - BBRG – Bravo, Naples, FL – Server

• Created exceptional dining experience for guests 2013 – 2015 - ERG Law Firm, Winter Park, FL - Regional Business Developer

• Developed client base through extensive business networking, presentations, and conversations

• Addressed client inquiry regarding the Deepwater Horizon Settlement program & eligibility

• Generated $500K+ of class action claims

2012 – 2013 - Caterease, Naples. FL – Inside Sales Consultant

• Generated focused leads through cold calling and email marketing campaigns

• Communicated features/benefits catering and event software (SaaS)

• Consistently exceeded monthly quota

• Increased revenue per month by $25K through sales cycle 2011 – 2012 - Foxfire Country Club, Naples, FL - Director of Food and Beverage

• Provided leadership for staff, cultivating an empowered service environment

• Planned and executed all specialty events, a la carte dining and golf events

• Managed inventory and costs

• Decreased budget of $500K by $35K within 6 months 2009 – 2011 - Vanderbilt Country Club, Naples, FL - Director of Dining Services

• Detailed, organized, and supervised banquet events and membership social event calendar

• Trained, supervised & motivated a team of 25+.

• Managed inventories of liquor, china and service supplies

• Collaborated with Executive Chef creating menus, ensuring a memorable guest experience 2006 – 2008 - Collier Athletic Club, Naples, FL - Membership/Activities Director

• Executed sales and marketing plan to assure the Club achieved desired level of membership

• Implemented promotional campaigns generate membership

• Created and monitored annual membership budget

• Developed strong relationships with members encouraging participation in Club events 2004 – 2006 - The Club at the Strand, Naples, FL – Director of Event Sales

• Increased outside event business to year end revenue of $235,000 through networking

• Created collateral marketing materials

• Negotiated, detailed, and managed events

• Originated and maintained yearly catering budget.

• Hired, trained, scheduled food and beverage team 2001 – 2004 - The Hotel @ MIT by Hilton, Cambridge, MA – Catering Sales Manager

• Created Event menus and communicated event details through Banquet Event Orders (BEO)

• Negotiated contracts for Corporate, Social and Academia events

• Lead weekly BEO meeting with food and beverage executive team

• Create resumes for conventions

• Awarded Manager of the Year 2002.

Education & Certifications

Middlesex Community College, Bedford, MA (AS)

Nutrition Certification - 2020

ServSafe Manager Certification – 2020

Google Digital Marketing Certificate – 2020

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