Manager Scrum

VISHAL PATEL

732-***-**** E: adjt8s@r.postjobfree.com

Piscataway, NJ 08854

PROFESSIONAL

SUMMARY

• Dynamic, hands-on, Agile Scrum Master with experience in managing large enterprise software development projects that meet demanding time restraints and exceed all expectations.

• Accomplished project manager highly regarded for orchestrating high-profile IT projects and programs for industry leaders like Merck, United Health Group, and Cognizant. Working knowledge of Pharma industry, Software Design and Development and Advanced Analytics

• Out-of-the-box thinker who champions innovative technical solutions to address complex client needs and related business problems, ensuring superior outcomes.

• Sought for cross-functional expertise in Agility, Business Intelligence, Consumer Portal, Open Source Cloud, and Software Development Lifecycle (SDLC) Management.

• Known as a superb communicator who builds productive stakeholder relationships while leading diverse teams to exceed all performance expectations. SKILLS • JIRA, Rally, Azure Devops

• Agile, SCRUM, Kanban and XP

Microsoft Projects

• Microsoft Office 360

• Test Driven Development(TDD)

• Familiar with Microsoft Power Apps, JAVA,

ORACLE, MySQL

• Team coaching

• Project Management

ACCOMPLISHMENTS • 17+ years of diversified experience in Insurance, Pharmaceutical

• 6+ Years of Experience as Scrum Master for medium to large software development or customer-facing application portfolio

• 6+ years of Information Technology Project Management experience, with outstanding project planning, execution and monitoring over cloud environment and systems utilizing SDLC methodology. Strong influencer and stakeholder management skills, resource balancing skills for large applications Portfolio,

• 10 + years of experience in working with onshore-off-shore resource model. ADDITIONAL

INFORMATION

Certification : CSM (CERTIFIED SCRUM MASTER)

Visa Status : Green Card holder (Since 02/2013)

EDUCATION

Bachelor of Engineering Computer Science

Veer Narmad South Gujarat University, Gujarat, India 07/2003

VP

WORK HISTORY SCRUM MASTER

Merck Pharmaceuticals Branchburg, NJ

02/2020 to CURRENT

Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, tracking, product versioning, self- management, empowerment and role training.

Developed team communications and information for Scrum meetings.( Sprint Planning, Scrum call, Retrospectives, Sprint Review, Scrum ceremony) Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team.

Executed end to end successfully a DigiTier application development and delivery across 4 different location. DigiTier has been specially designed for Merck Production Sites Tier meetings for Animal Health and Human Health (MMD) divisions. Wherein employees at different Tiers can manage their day to day reporting of issues, tasks and report across different teams. This application has dashboard view that can be viewed by Leadership team to see how different Business Units across different Merck sites are making progress towards their daily, weekly or monthly goals. This project has completed phase -1, 2 and 4 delivery and planned to go live to rest 50 + sites next year.

Brought in Agile best practices such as continuous integration, code/design reviews, transparency, accountability, tracking, product versioning, self- management, empowerment and role training.

Developed Partnership with the Product Owner to continuously improve the efficiency, effectiveness, visibility, and quality, of the work

Developed team communications and information for Scrum meetings.( Sprint Planning, Scrum call, Retrospectives, Sprint Review, Scrum ceremony)

Identified, removed, and escalated impediments to boost the productivity of the teams. Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team.

During Retrospective, Open calls for Tier Leaders and Post Release captured feedback to continuously improve Agile guidance, training materials, and content. Based upon which guided teams to take an action towards required Agile maturity.

Worked with cross-functional teams working in a diverse environment with local, regional and global colleagues

Tools Used : Microsoft Teams, Microsoft PowerApps, Power BI, Remedy, JIRA, Azure DevOps, Microsoft Office 360

AGILE PROJECT MANAGER/ SCRUM MASTER

United Health Group, OPTUM Basking Ridge, NJ

04/2016 to 02/2020

Transformed highly critical complex legacy application to new application by transforming waterfall model to Agile

Mentored Scrum Masters and Product Owners on Agile Software development principles and practices, Scrum Processes, team building and facilitation Collaborated with teams, management peers and other functions to ensure understanding of shared responsibilities

Coached executives and stakeholders to align their expectations for working with an agile development environment.

Organized and facilitated Releases via Sprint planning, Daily Scrum calls, Sprint Planning, Sprint Reviews/Demos and Retrospectives Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team. Placed substantial efforts on team members' role training, time-boxing and providing strong metrics for all players.

Brought in place best practices such as continuous integration, code/design reviews, transparency, accountability, tracking, product versioning, self-management, empowerment and role training.

Played role of Product Owner and Scrum Master for three separate teams (20+ people)

Kept teams focused on the sprint's priorities, business values and protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.

Conducted JAD sessions with the Product owner and other stakeholders on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress. Communicated stakeholders with status/progress via Release/Sprint Burn-down charts, Story Acceptance rate and defects and make sure the stakeholders are aware of what is going on.

Built team's agile knowledge and empowered the team to make process improvements captured in sprint retrospective meetings. Created high level analysis summary reports for executives on the status of various ongoing projects in each department and present ongoing initiatives for area of improvements.

Captured feedback and continuously improved Agile guidance, training materials, and content. Guided the Scrum Masters and teams to take action towards required Agile maturity.

Tools Used: JIRA, Rally (CA Agile), Service Now, Splunk, Dynatrace, Openshift AGILE SCRUM MASTER & AGILE PROJECT MANAGER 04/2013 to 04/2016 Cognizant Technology Solutions (Novartis Pharma) East Hanover, New Jersey

• Assisted customer (Novartis Pharmaceuticals) by providing agile training and embedded agile methodologies.

• Coached teams and team members by providing constructive and timely feedback

• Organized and facilitated Releases via Sprint planning, Daily Scrum calls, Sprint Planning reviews/demos and retrospectives.

• Delivered detailed road maps that included action items and project targets. Developed accurate development estimates and drafted project resource plans. Developed communication channel with Developers, Development Managers, QA Testers, QA Managers, IT Ops and the PMO

• Empowered 10 teams to adopt agile process and tracked improvements Played role of product owner for Java application to make sure all stories met the definition of Done and get the stories accepted within the sprint and later on transition that role to new Business team

• Managed partnerships with external vendors.

• Assessed project risks, issues and worked with respective stakeholders to mitigate the same

• Also played role of Change Management, Problem Management Incidents and Service request management for various user community of support portfolio

(Web/ iPad/ Mobile).

• Tools Used : JIRA, Remedy

PROJECT MANAGER

Cognizant Technology Solution Rahway, New Jersey 12/2009 to 03/2013

Performed Project Lead role for 108+ Production support applications

(Application maintenance and Support) for Merck Pharmaceuticals Drove business KPIs through rapid iteration of customer - facing product features. Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets. Resolved challenges and increased by supervising emergency issue resolution strategy. Collaborated with clients, architects, engineers, contractors and sub-consultants on Time and Material projects

Recognized performance and addressed team members aspirations and planned out rotations

Established planning objectives for projects by identifying key issues, approaches and performance metrics.

Identified and worked with multiple groups to identify new business opportunities and worked on proactive proposal.

Performed role of Lean Navigator for Operation Clarity Initiative (One of the top 5 initiative of cognizant)

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