MyChart - Appointment Details

Name: Kenneth R Moles DOB: 6/25/1955 MRN: 48612113 PCP: Brennan Sailors, PA-C

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Appointment Details

MYC Video Visit with Jennifer Wilson, APRN.CNP

Tuesday December 22, 2020

Join by 12:25 PM EST Starts at 12:40 PM EST

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PreCheck-In

Save time by completing PreCheck-In ahead of time.

You must complete PreCheck-In before joining the video visit

Begin video visit

Once PreCheck-In is complete, start your video visit with the button.

Fill out the following questionnaires before your video visit:

Additional Demographics (Not Started)

Community Care Depression Screening (Not Started)

Community Care Social Determinants of Health (Not Started)

Document/Image/Photo ID (Not Started)

Global Health Questionnaire (Not Started)

Install Zoom (Not Started)

Patient Experience Questionnaire (Not Started)

Visit Instructions

Cleveland Clinic is now following up with patients using video visits in MyChart. Beginning July 1, 2020, we will reinstate fees and copays for virtual visits not related to COVID-19. Cleveland Clinic will continue to waive financial responsibility for virtual visits that are COVID-19 related, as defined by the Centers for Disease Control and Prevention. Patients are advised to contact their insurance company prior to the scheduled virtual visit to understand potential financial responsibility.

Ohio Patients: If you would like to speak with a Patient Financial Advocate (PFA) regarding questions about your virtual visit insurance coverage please click here.

There are several key steps you must follow to prepare for this video visit. We recommend you complete these steps at least one day prior to your appointment.

1. If using a smartphone for your visit, download the MyChart mobile app.

2. Complete preCheck-in (this can be done up to 7 days prior to your visit).

3. If you haven’t already, download Zoom to a computer or mobile device with a camera, microphone, and speakers:

Install Zoom on a Windows Computer

Install Zoom on a Mac Computer

Install Zoom on an Apple (iOS) device

Install Zoom on an Android device

4. Ensure internet browser pop-up blockers are disabled for Zoom.

5. Check the camera, microphone, and speakers on your device to make sure they are working.

Detailed instructions are available in the following reference guides and demo videos:

How to prepare for your video visit on a desktop or laptop computer: reference guide video

How to prepare for your video visit on a mobile device: reference guide video

If you need technical assistance with this virtual appointment please call 866-***-****

View full instructions

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