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Accounting Customer Service

Location:
Accra, Greater Accra, Ghana
Posted:
January 29, 2021

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Resume:

ADU-BOAHEN EBENEZER

CURRICULUM VITAE

ACCRA

Telephone no: 024******* e-mail: adjsx8@r.postjobfree.com

PERSONAL DETAILS

Sex: Male Nationality: Ghanaian Language Spoken: English, Fante and Twi

I am a hardworking graduate with excellent academic qualification, a selfless attitude and excellent communication skills. I am also highly motivated and challenged personnel with over four years working experience gained from banking, audit, accounts and customer service professions respectively.

CAREER OBJECTIVES

To actively participate in the promotion of a goal driven and agile organization that is determined to curve a strong image for itself in the attainment of its corporate mission and vision within a competitive and dynamic global and local environment.

ACADEMIC QUALIFICATION

BACHELOR OF COMMENCE (ACCOUNTING OPTION)

Second Class

University of Cape Coast

(9th October 2016 – September 22nd 2018)

Relevant Courses:

Financial Management, Management Accounting, Company Law, Advanced Accounting, Auditing, Strategic Management, Investment Management, Cost Accounting, Economy of Ghana, Entrepreneur, Business Communication, Management Information System, Human Resource Management, Production and Operational Management, Ethics In Business And Taxation.

HIGHER NATIONAL DIPLOMA (ACCOUNTANCY)

Second Class

Cape Coast Polytechnic

(September 2012-2015)

Relevant Courses:

Business Mathematics, Financial Accounting, Audit Risk And Assurance, Taxation, Business Administration, Management Information System, Entrepreneurship, Business and Company Law, Business Finance, Pubic Sector Accounting, Computer Literacy, Cost and Management Accounting, Strategic Management and Research Methodology.

WEST AFRICA SENIOR SECONDARY CERTIFICATE EXAMINATION (WASSCE)

Obrachire Secondary Technical School

Business (2007-2011)

BASIC EDUCATION CERTIFICATE EXAMINATION (B. E. C. E)

Bawjiase Presbyterian Junior High School (2005-2007)

WORK EXPERIENCE

TALENT MICROFINANCE SERVICES LIMITED

CREDIT AND RECOVERY ADMINISTRATIVE OFFICER (MAY 2017 TO DATE).

Duties

•Interviewing of loan applicants and to explain the lending procedures of the institution to potential customers.

• Educating and advising loan customers as to the lending requirements needed to process their loan applications.

•Reviewing and assessing loan applications, visit the business premises and residence of loan applicants, appraise the financial situations as declared by the applicant.

• Ensuring that all required documents (security documents, loan agreement) are completed and signed by the customer.

•Educating customers (borrower's) as to their responsibilities for repayment of loan.

•Regular follow up on all outstanding loans to ensure recovery of outstanding balances.

• Ensuring safeguard of all securities provided and keeping a security register (record) for all loans.

•Ensuring effective internal control with respect to loan processing and documentation.

•Undertake risk assessment and management.

•Monthly system audit of loans and reconciliation.

OTHER DUTIES PERFORMED

DATA ENTRY, TELLER, MARKETING AND BANKING HALL OPERATIONS

Duties

•Entering of data, Assisting customers withdrawal and deposit, Update of customers information, Cashiering, Prospecting for potential customers, Educating and selling Company’s products to existing and potential customers, Mobile banking, Cash count, Writing of payment vouchers, Audit and reconciliation of accounts, Cash to bank and performing other duties assigned by my superiors.

MANKESSIM SECONDARY TECHNICAL SCHOOL

ACCOUNT STAFF (SEPTEMBER 2015-APRIL 2017)

Duties

•Part time teaching (Accounting, Economics, Cost Accounting and other Business Subjects)

•Collection of School fees

•Issuing of Receipts

•Preparation of Student Debtors

•Preparation of Student Ledger Account

•Preparation of Student Journal

•Writing of Individual Cash Books

•Support accounts reconciliation preparation of final accounts (trial balance, receipt and payment, income and expenditure and balance sheet).

CAPE COAST POLYTECHNIC

AUDIT STAFF (JULY 2013-SEPTEMBER 2013 AND JULY 2014-SEPTEMBER 2014

Duties

•Ensuring internal controls and adherence to policies and procedures, Audit of SRC and other Association’s accounts, Audit of Payment Voucher, Recording of payment voucher in the audit trial, Cash Count, Asset Verification, Filing of Payment Voucher, Asset Registration.

CAPE COAST POLYTECHNIC

Financial Secretary (Association of Polytechnic HND Accountancy Studies)

Period: April 2014 - May 2015.

Financial Secretary (School of Business and Management Studies – Cape Coast Polytechnic)

Period: April 2014 - May 2015.

Duties

Preparation of Association’s Budget, Bank Reconciliation Statement, Preparation of Financial Statements (Receipt and Payment, Income and Expenditure Account, Subscription Account, Cash Book, Fixed Asset Valuation Account, Trial Balance and Balance Sheet).

MUSTARD SEED INTERNATIONAL SCHOOL

TEACHING (JULY 2011-AUGUST 2012)

Duties

Subject(s) teacher (Mathematics and Social Studies)

(From Primary four to Junior High School), Assist in the collection of school fees, Preparation of student’s bill and account records.

Computer Skills Acquired

•Microsoft Word

•Microsoft PowerPoint

•Microsoft Excel

•Sage 50 Accounting Software

•School manager accounts software

•Optimum Banking Solution Software

Skills and Competence

•Excellent communication skills and commercial acumen

•Hardworking and focused

•Good analytical skill

•Able to prioritize individual workloads according to deadliness.

•Able to work independently or as part of a team with high sense of confidentiality.

•Ability to work with little or no supervision.

•Work with purpose.

•Ability to manage time to achieve desired targets.

•Ability to encourage and motivate.

Reference(s)

•Mr. George Kwakye

Assistant Bursar (Mankessim Sec. Tech. Sch.)

Tel: 024*******

•Mr. Aggrey Fyn Isaac

Former Head and Lecturer of Accountancy Department (Cape Coast Technical University)

Tel: 024******* / 020*******

•Mr. Paul Andoh

Internal auditor (Cape Coast Technical University)

Tel: 024*******



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