MARGARET HOLZER
Content Digital Strategist
312-***-**** adjsu6@r.postjobfree.com https://www.linkedin.com/in/margaretholzer/ PROFESSIONAL PROFILE
Project Management: Delivered projects with agreed upon requirements within timeframes and budget Experienced in following best practice standards Able to evaluate big picture goal while keeping laser focused on the immediate task
Client Management: Planned and collaborated corporate website consulting with stakeholders and subject matter experts Self-motivated to gather content information through assessing and identifying scope of work in consultation with clients for over 21 research labs
Execution: Champion of UX principles to craft high quality dynamic CMS solutions Critical reasoning with the ability to analyze to provide recommendations for improved internet exposure Quickly edit and update content as changes are requested by the client
Consistency: Pay strong attention to detail for accuracy and impeccable grammar in CMS and all written communication Able to stay on task with multiple projects under tight deadlines CERTIFICATIONS
Google IT Support Professional Specialization
AWS Fundamentals Specialization
Responsive Website Development and Design Specialization
Build a Full Website using WordPress
Interaction Design: Interface course
What is scrum course
TECHNICAL PROFICIENCIES
CMS, Photoshop, Illustrator, Dreamweaver, FrontPage, Flash, HomeSite, Visual Studio, Adobe, Accessibility/Section 508/WCAG/WAI, Search Engine Optimization Techniques, Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook)
PROFESSIONAL TECHNICAL EXPERIENCE
Content Digital Strategist, Shirley Ryan AbilityLab, (formerly RIC), Chicago, IL 2003 – 2020
Recruited to complete migration of all content for RIC corporate website redesign into an open-source CMS o Championed the role of liaison for the research department for the corporate site o Aligned brand identity while ensuring the users’ needs were met o Ensured digital content collected matched requirements of CMS, UX, HTML and best practices o Managed over 300 clinical trials to ensure only recruiting and open trials were visible on the website o Processed and managed daily change requests for new content creation and assisted the organization with the content development of corporate website by using CSS, CMS, and HTML o Articulated redesign effort by gathering all research content
Recruited to build and manage 1st generation website for Machines Assisting Recovery from Stroke, MARS, a $5 million NIDRR research grant
o Completed usability testing and followed UX principles through an iterative design process Margaret Holzer Page 2
o Implemented CMS for research department website giving editorial rights to content contributors for the first time
o Consulted directly with the VP of Research to ensure IA met his standards o Assigned, taught, and collaborated with new content contributors to ensure a consistent approach was carried out
o Maintained website for accuracy and timeliness
o Collected content, images, and videos to populate the site Web Developer, Dance>Detour, Chicago, Illinois 2006 – 2008
Recruited by CEO to build, launch and maintain their 1st generation of website Information Specialist, Council for Disability Rights, Chicago, IL 1996 – 2003
Trained employees on new applications and internet technology
Built searchable keyword index for website
Provided the necessary information technology needs by teaching/mentoring staff in using software
Maintained and upgraded the organizations hardware and software Web Developer, Consultant, Inclusion Solutions, Chicago, IL 1999 – 2001
Recruited by CEO to build information architect of the 1st generation of website
Designed, built, and populated database of companies that sell products to assist small businesses and restaurants in becoming ADA compliant
ADDITIONAL EXPERIENCE
Reservation Sales Agent, Chicago Hilton & Towers, Chicago, IL 1992 –1996
Managed booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle
Worked efficiently and effectively with a broad range of clients to adapt to each customer requests in a professional and accommodating manner
Second City Actor, Schwab Rehabilitation Hospital & Care Network, Chicago, IL 1990 – 1991
Secured lead actor role In Nobody's Perfect, a Saturday Night Live like 13 skit stage play about people with and without disabilities and how they work/live together which than ran for 30 performances EDUCATION
Master of Science, Computer Science (2001)
Specialization: Human Computer Interaction
DePaul University, Chicago, IL
Bachelor of Arts, English (1990)
Specialization: Public Relations
UW- Whitewater, Whitewater, WI