Customer Care Teacher
Resume:
Hossam Salah Mahmoud Ahmed
* *** **-**** ** – Hassanien Disoky St – Maadi – Cairo
adjstu@r.postjobfree.com
https://www.linkedin.com/in/hossam-saladin-5a538145/ https://www.facebook.com/Hossam.Saladin
Personal Information
Nationality: Egyptian
Marital status: Single
Military status: Completed
Date of birth: 1/12/1990
Languages: Arabic (Native) – English (Fluent)
Objectives
• Develop the students’ intellectual, personal and professional abilities.
• Acquire basic language skills (listening, speaking, reading and writing) in order to communication with speakers of English language.
• Acquire the linguistic competence necessarily required in various life situations.
• Develop the linguistic competence that enables them to be aware of the cultural, economical and social issues of their society in order to contribute in giving solution. Current Job
Homeroom teacher for PYP8 at Princeton international school. Academic Education
Bachelor of Commerce and Administration (2008 - 2013) Faculty of Commerce - Cairo University
Grade: Good
Bachelor of English Language and Literature (2015 - present) Faculty of Arts – Cairo University
Professional Education and Courses
International Baccalaureate
Making PYP Happen: implementing agency
• Course modules:
o Local and global context
o Transdisciplinary and conceptual learning
o Action, inquiry and collaboration
o Steering the way
2
Notting Hill College
TESOL Course (Teaching English to Speakers of Other Languages) Heliopolis branch - Cairo
• Course modules:
- Module1: Teaching Methods and Teaching Principles.
- Module2: Theory and Practice of TESOL: developing language skills.
- Module3: Planning & Organisation in TESOL.
- Module4: Applications of Linguistics to Language Teaching. LinkedIn Learning
Teaching Techniques: Classroom Management.
Learning How to Increase Learner engagement.
Visual Thinking Strategies.
Berlitz Language Center (2012 - 2014)
General English Course
CSA branch
Language gained: English (American)
Grade: Very Good
AMIDEAST Egypt (7/2014 - 9/2014)
TOEFL ibt (Preparation course)
Dokki branch
ICDL Course
Compex Company 2008 To 2009
Communicating with Microsoft Office 2007, 2010, 2016 and 2019 Career Experience
Homeroom teacher and team leader for PYP6
Nile international College
Start date: 20/8/2019
End date: 20/7/2020
Teacher of English
Al-Waha American school – Mokattam.
Start date: 1/9/2018
End date: 30/6/2019
Grades: 9-10
Teacher of English
Noor language school, Maadi
Start date:15/9/2016
End date : 1/6/2018
Grades: 6-7-8
3
English Co-teacher
The British school in Cairo
Start date: 1/9/2015
End date: 1/9/2016
Year: 7
Achievements
I have been teaching these curriculums for 5 years:
- Wonders
- Read Write Inc. Phonics
- Oxford Discover
- Close-Up
- Sadlier Vocabulary Workshop
- Life
- Holt (Literature)
- Into (Literature)
- Checkpoint
- Enterprise
- Journeys
Different Experiences
AlexBank – Intesa Sanpaolo
Accountant (summer internship)
El-Manyal branch – Cairo
Raya Contact Centre
Customer care at (Etisalat Emirates project)
Maadi – Cairo
Start date: 5-2014
End date: 9-2014
Cairo university
Faculty of commerce Scout team.
Faculty scout team leader (2010 - 2013)
Achievements
Won the best scout in Cairo university scouting championship The best team leader in Cairo university in 2012
My team won Alexandria university championship for scouts in 2013 4
Positive Points
Wake up early and always arrive on time.
Able to work in team.
Have good communication skills.
Non-smoker.
Organizer and patient.
I Have good teaching skills and techniques.
Negative Points
Sleep late.
Eat a little.
Tend to unity.
Interests
Reading
Watching movies
Fitness, working out and playing football
Travelling
Between jobs
Worked at Maadi Grand mall as a sales person. (2008)
Worked at InterContinental Hotels as a receptionist. (2009)
Worked at McDonald’s restaurants. (2009)
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